SUMMARY

• Around Seven years of Business/Data Analyst experience with solid understanding of business process analysis in Retail, E - commerce, Supply Chain, and Logistics domain with a solid understanding of Business Process Flows, Case Tools, Business Analysis and skills.
• Project management experience in developing requirement and testing strategies based on functional and technical goals.
• Extensive experience in gathering, analyzing, and validating business requirements. Requirement gathering through interviews, Joint Application Development (JAD) sessions with clients and referring to existing documentation and procedures.
• Extensive experience in Wireframes, Screen Mockups and conducting Impact Analysis, SWOT analysis, Cost and ROI Analysis.
• Experience in working with QA testing teams, while interacting with business users and gathering user requirements to develop necessary Test Plans, Test Cases and Test Scripts.
• Through understanding and hands on experience with BABOK (Business Analysis Body of Knowledge) and PMBOK (Project Management Body of Knowledge) concepts, tools, techniques and competencies
• Proficient in creating and documenting use case scenarios and storyboards.
• Experienced in developing functional and non-functional specifications, process diagrams, sequence diagrams, user interface designs and field level descriptions.
• Experience in using Erwin and Embarcadero ER Studio data modeling tools to assist in creating and designing conceptual, logical and physical data models.
• Performed GAP analysis and maintained requirements traceability matrix (RTM)
• Conducted usability and user acceptance testing (UAT) on behalf of end users.
• Experienced in analyzing business requirement at all stages of software development life cycle (SDLC).
• Expertise in designing and developing Test Plans and Test Scripts.
• Solid knowledge and hands on experience on SQL
• Experience in Project Planning, Project Design, creating functional specifications and technical specifications.
• Skills in developing Use Case diagrams, Sequence diagrams, Data Flow diagrams, and Class diagrams using Object Oriented Analysis & Design (OOAD).
• Managed requirement activities using an iterative and incremental methodology such as Agile and Rational unified process (RUP)
• Strong analytical skills: ability to link strategies and objectives to develop a plan and view “think outside the box”
• Excellent communication skills: ability to send and receive information clearly and concisely
• Strong teamwork skills: possess exceptional group facilitation skills, negotiating and building consensus.
• Strong planning/organizing skills: capable of managing major projects simultaneously
• Able to establish and attain high standards for self and team; able to make decisions, solve problems and produce results.

TECHNICAL SKILLS

Requirement Tracking: Rational Requisite-Pro, CaliberRM, Quality Center, Team Foundation Server

Operating Systems: MS Windows NT/98/2000/XP, Vista, 7, UNIX

Databases: Oracle, MS Access, DB2

Office Tools: MS Word, Excel, MS Project, MS Outlook

Methodologies: SDLC, RUP, UML, RAD, JAD, Agile

UML Diagram Tools: Rational Rose / Microsoft Visio.

Requirement Tools: Rational Requisite pro, Clear Quest

Testing Tools: HP Quality Center, Rational Clear Quest, Quick TestPro (QTP), Test Director

Datawarehouse Tools: Informatica

Business Intelligence: Business Objects, Cognos

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Sr. Business/Data Analyst

Responsibilities:

• Interacted with loan and risk analyst to identify the criterions to access the credit limits of Confidential loan customers to make business rule.
• Conducted JAD sessions to gather business requirements from stakeholders, business and external users.
• Conducted feasibility study and GAP analysis before implementing a new feature.
• Followed Software Development Life Cycle using Agile Methodology for migration of data to different data warehouse.
• ConductedFunctional Requirementreviews and walkthroughs with the developers and stakeholders.
• Documented the mappings used in ETL processes.
• Developed Use Cases and Process flow diagrams using MS Visio to help development team understand the behavior of the online application.
• Participated in bi-weekly status meetings with BA lead and program manager to discuss and review the status of the projects.
• Documented the technical design document (TDD) for data migration.
• Responsible for preparingBusiness Requirement Document(BRD) and Functional Requirement Document (FRD) and then translated it into test scripts.
• Involved in regression testing and Performed User Acceptance Testing for testing the usability and user friendliness of the application.
• Participated in team meetings on bug reporting and issue resolutions.

Environment: MS Visio, MS Office Suite, XML, MS Project, UML, Rational Clear Case, HP (Quality Center 9.2, QuickTest Professional 8.2/9.2), SQL Server 2005/2000, ETL, Oracle 9i/10g..

Confidential, San Francisco, CA

Sr. Business Analyst

Responsibilities:

• Gathered Business Requirements, created Functional Requirements Document (FRD) and analyzed data/workflows; defined the scope, financial projections and cost/benefit analysis; progressed from Problem Statement to well-documented designs.
• Used RUP-iterative process to Conduct Data Analysis to find missing data fields in the application and customize them.
• Used MS Word & Visio to document data flow of the AS IS process and TO BE process.
• Conducted JAD sessions to get SME’s input on how to implement the application.
• Gathered Business requirements for Integration points and mapped them with Functional requirements.
• Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
• Analyzed Business Requirements from Black Box testing perspective; reviewed Test Strategy, Traceability Matrix and Test Plans to ensure that test cases reflect user needs for the functional, performance, usability and security requirements.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured the critical requirements were not missed.
• Followed the UML based methods by using Visio to create Use Cases, Activity Diagrams and Sequence Diagrams.
• Involved in generation of test data inputs for both positive and negative data to enhance Recovery/ Fail-over testing.
• Coordinated work plan between project manager and client with Microsoft Project, implemented and managed migration process & developer fixes; retested fixes; scheduled and tracked progress for team members of project through completion.
• Established Incident Reporting and Change Control procedures using Clear Quest.
• Using RUP provided technical leadership and expertise in reorganization of a complex End-to-End Testing effort and performed System analysis and organizational review of existing QA process.

Environment: MS Office, Oracle, MS Visio, Rational Rose

Confidential, Deerfield, IL

Business/Data Analyst

Responsibilities:

• Acted as a liaison between the project group and the operations group.
• Helped design scope document and to coordinate with top management for the approval process.
• Interviewed various personnel including broker dealers and traders to understand the current process and the future requirements.
• Extensively conducted JAD sessions to understand the business requirements
• Responsible for physical/logical data modeling; metadata documentation; user documentation; and production specs.
• Manage Scope and change throughout the SDLC process of the product.
• Led the design team in implementing Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Data Flow Diagrams and Activity Diagrams.
• Coordinated Joint Application Development (JAD) sessions, taking business requirements, drawing Business Process Flow using Rational Rose
• Conversion of existing website to ATG software client moved from custom built application to ATGs ecommerce suite
• Prepared Use Case Models, Domain Models, System Mapping, and Source-Target Data Mapping.
• Gathering requirements using Rational Requisite Pro and designing structure and behavioral diagrams such as class and activity diagrams using Use Cases and use case diagrams using Rational Rose.
• Execute System, Integration, End-to-End, and user Acceptance Test (UAT) test cases for Web-based and JAVA applications.
• Developed Business rules for the equity trading system based on technical chart analysis and fundamental analysis and trends.
• Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.
• Used rational Rose to create use cases for different scenarios and cases.
• Developed Business specification diagram so as to understand the whole work flow.
• Created UI Specifications and wire frames.
• Developed activity diagrams in Rational Rose software, so as to have a diagrammatic view of the workflow.
• Collaborated with the QA team for developing scenarios for validation and testing.
• Participate in the analysis, requirements gathering, design, development (coding), testing, and implementation of Siebel solutions.
• Got involved in the User acceptance Testing (UAT) and SIT and documented the test scenarios and outcomes.

Environment: Advance Plex, GPP, AS/400, Mainframe/DB2, Siebel, J2EE, RUP, UML, Use Case diagrams, Microsoft Visio, MS Project.

Confidential, Berkeley Heights, NJ

Business System Analyst

Responsibilities:

• Conducted interviews with key business users and Subject Matter Experts (SME’s) to collect requirements by arranging and facilitating the JAD sessions.
• Extensively performed requirement analysis including GAP analysis, SWOT analysis to figure out “As-Is” and “ Should-be” processes
• Established a Business Analysis methodology using the Rational Unified Process (RUP) by following business process models in it to document existing and future business processes
• Developed Business Requirement Specification (BRS) documents and designed and developed all Use Cases and UML diagrams using Microsoft® Visio
• Prioritize multiple projects adhering to aggressive release schedules.
• Responsible for understanding high level (cross-platform) business processes related to their application area and its interfaces to other applications.
• Responsible for Identification & Commitment of Key Stakeholders to Participate in Test Activities and Verification / Sign-off of Deliverables.
• Drafted and analyzed various project artifacts and deliverables. Microsoft project was used to document the day to day schedules, activities and procedures
• Involved in preparing test cases, test plans, test reports with QA testing team
• Translated the business needs into system requirements. Communicated with the SME’s on a broader scale in an effort to develop a “bug-free application”
• Documented and delivered Functional Specification Document to the project team and collaborated with the development architects and the business users to follow both high-level and detailed application architecture to meet the business needs.
• Followed Agile methods as Extreme programming. Facilitated Mid-Sprint review and Sprint retrospective meetings.
• Assisted the Project Manager in setting realistic project goals and evaluated the possible impacts on the organization

Environment: Advance Plex, GPP, AS/400, Mainframe/DB2, Siebel, J2EE, RUP, UML, Use Case diagrams, Microsoft Visio, MS Project.

Confidential, Pleasanton, CA

Business Analyst

Responsibilities:

• Worked with the business team to collect the business reporting, reporting standards, security and service level requirements and documented them.
• Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Created Business Overview and User Reference documents for all the projects.
• Facilitated, participated and lead meetings with various teams involved and established a strong working relationship/understanding.
• Collaborated with the business to analyze and deliver CRM technology solutions that enable the customer to meet their business objectives
• Conducted Joint Requirements planning sessions (JRP) as a facilitator to gather requirements from the Business User and Technical Teams.
• Collected and documented business process as well as business rules and provided key input in working with users in defining project and system requirements.
• Created Use Cases, Use Case Diagrams, Activity Diagrams and Business Flow Diagrams using Modeling tools such as MS Visio.
• Organized and Documented Business Requirement Document (BRD) and Functional Requirement Document (FRD) and coordinated with testing team to help them write test cases based on business requirements.
• Facilitated meetings with Department Managers, other Business Analysts, and IT team for defining business requirements and user acceptance testing (UAT) standards
• Helped the customers to define business processes and researched new solutions or software in project estimation and planning stages
• Analyzed and reported metrics by running SQL based reports weekly/monthly
• Supported the program manager to update the project plans with any impact due to a change request.
• Coordinated the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project.
• Helped technical team to understand and to convert the business needs (BRD) into system requirements (SRS) by coordinating with the business on a non-technical level, and with the System Analyst on technical level.
• Monitored and tracked projects, ensuring project utilization of project resources.
• Worked on the Problem resolution team in providing root cause analysis and troubleshooting of production problems.

Environment: Java, J2EE, MS Office Suite, MS Visio, UML, MS-SQL Server, SSIS, SSRS, SSAS, OLAP, OLTP, CRM, Windows 2000, Rational Requisite Pro.