SUMMARY:

• Experienced since 2003 as an information technology professional with an earned reputation for transforming good IT systems and business processes into great ones. Accomplished in all phases of project management and software development, from concept through requirements definition, design, coding, testing, rollout, and support. Proven ability to work effectively with senior executives and across divisional boundaries. Passionate about identifying unmet business needs and coaching partners in leading their own technology projects. Very strong analytical, problem solving, interpersonal communication, and presentation skills.
• Cross Team Leadership Strategic Planning Business Process Design Process Improvement
• Relationship Management Mentoring Project Management Quality Assurance
• ERP Management & Support Manufacturing Labeling Barcoding Master Data
• Metrics/KPI Reporting Documentation Regulatory Compliance

TECHNICAL SKILLS:

Programming: .Net (VB, C, C++, C#), RPG, SQL, XML, Java, PL/SQL, HTML, CSS, COBOL

Databases: DB2, SQL Server, Oracle, Access

ERPs: PRMS, SAP, Oracle

PROFESSIONAL EXPERIENCE:

Confidential, Kalamazoo, MI

Data Migration Analyst

Responsibilities:

• Lead a team with stakeholders across the OTC workflow to ensure the 14 data objects in scope are accurately defined and the appropriate data from legacy systems is correctly transformed and loaded.
• Key contributor to leadership understanding of the current state of business systems to support the divisions in scope for Wave 1 of the SAP conversion project.
• Communicate requirements and coordinate activities of on and off shore staff.
• Verify that all deliverables meet the needs of the functional design provided.

Confidential

Senior Business Analyst

Responsibilities:

• Coordinated and scheduled activities with members in 3 countries and 5 time zones.
• Successfully designed, tested, and integrated 25 product lines from 3 different Confidential divisions.
• Automated the Asset Transfer Report to enable daily availability rather than twice monthly.
• Reduced the process time for asset transfers by 75%.
• Reduced the process time for an analysis report from 3 hours to less than 1 hour.
• Managed the retirement of the old Device Cloud (Questra) and coordinated the movement of all active product lines to the new Confidential Device Cloud technology (Axeda).
• Enabled the successful extraction of Order, Shipment, and Data Service Repair data from the Instruments divisions’ ERP to Confidential ’s Big Data Cloud.
• Reduced the overall processing time of a data - gathering process from 3 days, by 3 people, to less than 1 hour and automated.

Confidential (continued)

Manager, Business Operations & Transformation, Instruments (continued)

Responsibilities:

• Ensured there was adequate staff to support the systems used by 5 divisions in 3 countries.
• Directed the mapping of the 1,200 main programs that made up the ERP and the 52 integrated systems.
• Improved process flow and structure, enabling an IT staff reduction of 30% and only a 2% drop in closure rate.
• Guided the successfully completion local and companywide projects such as Integration of Acquisitions, a Central Distribution Center, On-Line Service Work Orders, Medical Device Excise Tax, Federal Supply Schedule, Unique Device Identification, and an Oracle implementation.
• Negotiated with senior IT and business leadership to increase the team from 5 to 22 in order to cover all business units.
• Achieved zero defects, findings, or observations during internal or external audits for 3 years in a row.

Confidential

IT Project Lead

Responsibilities:

• Created detailed current and future business process maps, clearly outlining and defining the larger business effect, providing requirements that were easily understood by executives and developers.
• Key contributor to selecting the portfolio-management tool.

Confidential

Software Developer

Responsibilities:

• Implemented the TrackWise quality-management system to comply with user needs and regulatory requirements. Led the team that developed the NC/CAPA (non-conforming/corrective action, preventive action) and documented design and application dependencies to allow business leadership to make informed decisions regarding process-flow design.
• Designed and developed a Master Data Organization (MDO) tool that allowed use across multiple sites with different configurations.
• Conducted MDO audits, on and off site.
• Educated owners on MDO requirements.
• Identified improvements for MDO standards documentation.
• Created an FDA compliant Critical Consumables Labeling process and system that is still in use.
• Created a Payroll Upload Tool that is still shared across multiple divisions without modification.
• Created a tool to automate annual Product List Price increases, reducing process time from up to 1 month down to 2 minutes. The tool remains in use.

Confidential

Responsibilities:

• Platoon Sergeant: Supervised, mentored, and evaluated up to 20 soldiers in the headquarters platoon.
• Infantry Squad Leader: Responsible for the and well being of up to 9 soldiers and the accountability and maintenance of equipment and weapons.
• Created software used to train National Guard and Active Duty soldiers.