SUMMARY

• 6+ plus years of professional experience as a Software Developer which includes 4 years of experience on Salesforce CRM platform as developer & administrator and 2 years of experience in Java/J2EE technology.
• Around 4 years Experience in salesforce.com as a Developer using Force.com, Visual Force, and APEX.
• Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc to achieve complex business functionalities.
• Experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.
• Experience in writing the SOQL,SOSL queries
• Experience in Code Deployments from Sandbox to another Environment by Eclipse IDE and Change Set.
• Used Force.com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.
• Experience with CTI Integration of Salesforce.com application which is used to provide agents with click - to-call and screen pop capabilities.
• Familiar with CTI tool kit.
• Experience with Salesforce AppExchange Apps, configuration and user security permissions in compliance with organizational needs.
• Experience with Web the technologies like HTML, CSS, and WSDL, Javascript.
• Proficiency in Object Oriented Programming like C++, JAVA.
• Good command in database development using SQL, PL-SQL in Mysql, Oracle, SQL Server.
• Good experience in web service- synchronous and asynchronous, Web service factory.
• Having good knowledge of all phases of SDLC with expertise in Requirement gathering, Analysis, Designing, Development and Testing.
• Capability of learning new technologies and implementing them in the project successfully.
• Team player with good Interpersonal skills, strong understanding of fundamental business process, excellent communication and problem solving skills.

TECHNICAL SKILLS

Salesforce technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex TriggersVisual Force Pages using CSS Layout according to the organization profile, Data Loader, Offline EditionIntegration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls.

Salesforce Tools: Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader

Languages: Apex, Java, J2EE, Servelts, JSP, JSON

Web Technologies: WDSL, HTML, CSS, JavaScripts, PHP

Database: PL/SQL, SQL Server, Oracle 10g

Operating System: Windows XP/Vista/NT/98/UNIX

PROFESSIONAL EXPERIENCE

Confidential, Albany, NY

Salesforce Developer

Responsibilities:

• Performed detailed analysis of technical requirements and worked on by customizing applications of Salesforce.com (SFDC).
• Used Apex Classes, Triggers, Visualforce pages and Controllers to develop custom business logic.
• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts.
• Extended standard native Force.com functionality using various Visualforce, component, JavaScript and JQuery.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on Agile and Scrum Methodology for Salesforce custom app implementation.
• Contributed in regular status meetings to highlight success, any risks, concerns etc.
• Extensively involved in data migration from legacy systems to Salesforce using Data Loader.
• Involved in the test case walkthroughs and assessment meetings on regular basis

Environment: Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, Security Controls, HTML, Java Script, Jquery, CSS.

Confidential, Minneapolis, MN

Salesforce Developer

Responsibilities:

• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application and built
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on edit pages, Visual Force Pages and Controllers.
• Created and used Email templates in HTML and Visual force.
• Customized highlights panel, push notifications and Help desk.
• Setting up Service Cloud Console, Cases (Web to case, email to case), Solutions, Case Assignment.
• Modifying SoftPhone layouts and assigning them to selected user profiles.
• Customize the functionality of existing CTI adapters.
• Assist in the configuration and maintenance of "Sandbox" environments to facilitate success development and QA testing of new on-demand features and functionality.
• Created separate views for different users for the tabs like accounts, opportunities etc.
• Created different folders to store the reports of different groups and categories.
• Designed, and deployed Custom tabs, Entity-Relationship data model, Auto-Response Rules, Components, and Visual Force Pages to suit to the needs of the application.
• Used Apex Explorer and Apex Data Loader to Manage and Query the data.
• Created customized page layouts and record-types for Opportunity, Contacts, and Accounts to distinguish between different Processes.
• Involved in Design and development of Workflow rules, triggers, and validation rules, Profiles, Custom Buttons, Custom links, Custom Pages, Extended controllers, and Apex classes to drive the functionality.
• Created Custom Email templates, approval processes Auto response Rules and Multi-Step Approval Processes as per the requirements and defined approval actions on them to automate the processes.
• Deployed the code from Sandbox to Production and was part of release activities and UAT.
• Provided support on-going salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management and triggers.

Environment: Salesforce.com Platform, Apex Language, Visualforce (Pages, Components & Controllers), Custom Objects, Custom Tabs, Page Layouts, Workflows, Approval Processes, Email Service, Dashboards, Reports.

Confidential, Edison, NJ

Salesforce Developer/Admin

Responsibilities:

• Created various custom objects and Tabs that supports the business requirements.
• Developed various visual force pages and controllers to suit the requirements.
• Generated SOQL, SOSL Queries for maintenance of multiple objects.
• Created page layouts to organize fields, related list and other details on a record detail and edit page.
• Worked on various SFDC standard objects such as Accounts, Leads, Contacts, Reports, Dashboard, Opportunity, Contracts and Cases.
• Created user profiles for executives, customer portal and end users.
• Worked on migration using Force.com IDE tool and Change Sets.
• Responsible for writing Test Scripts for various scenarios.
• Worked on various activities for Apex Data Loader.
• Expertise in designing the process for Data Cleaning and Data loading tasks.

Environment: Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, Security Controls, HTML, Java Script, CSS.

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the SDLC using Waterfall development process.
• Object Oriented Analysis and Design using UML including development of class diagrams, Sequence diagrams, and State diagrams and implemented these diagrams in Microsoft Visio.
• Developed the view pages using HTML, DHTML, CSS, JavaScript for client side development and validations
• Responsible for developing the Registration modules of the wholesale application
• Utilize the various J2EE Design patterns to develop the Business modules based on the required functionality
• Responsible for developing the application level flow by utilizing Java, JSP and Struts
• Used java Script front end Validations
• Develop Session beans and entity Beans representing business logic abstractions
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies

Environment: Java, JSP, HTML, SQL, JavaScript, CSS, WebSphere.