SUMMARY

• A progressive Business Analyst commensurate with Master’s degree in Business Administration and over 8 years of experience with extensive knowledge in Auto Insurance and with proven ability to analyze complex business processes and successfully execute solutions through optimum use of technology.
• Actively engage executive management, business stakeholders and application development teams through exceptional interpersonal and communications skills.
• Diverse background dedicated to successful and cost effective implementation of business solutions.
• Well versed in all facets of application development life cycle.
• Successful in delivering business solutions to support goals and objectives.
• Highly knowledgeable in Auto Insurance, with much experience related to coverage’s.
• Expertise in Requirements Gathering, Business Analysis, Developing Process Flows, Co - ordination of requirements with Cross Functional Teams, Business Test Cases, Testing Reviews, User Acceptance Testing, Change Management and Communication Management.
• Excellent logical and analytical skill to resolve the problems which occur after project implementation.
• Experience in both Agile and waterfall model execution.
• Handled executive level client meetings and coordinated with delivery operations.
• Diverse background dedicated to successful and cost effective implementation of business solutions.
• Successful in delivering business solutions to support goals and objectives.
• Self-motivated professional, creative, result oriented, excellent communication skills.
• Some of the main responsibilities include leading a team, co-ordination, business interaction, drafting business proposals.
• Expert in analyzing the business requirements and implementing without any defects, documentation of the quality based process, Presentations, Weekly Reports, Design Documents, Test Plan, etc.
• Provided Business Requirements for multiple Projects.
• Experience in Process management to make sure the deliverable met the quality standards.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Experience in designing and verifying databases on Oracle, SQL Server and DB2.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.

TECHNICAL SKILLS

Requirement Management: Rational Team Concert(RTC), Microsoft Office, Starteam

Methodologies: Agile Methodology, Waterfall and Business/Data Modeling

Application: PAS, FIRS, FINPAL and Ratabase

Database: DB2 and IMS

Tools: RDZ, Mastercraft, Rule Xpress (Business Rules Solution Tool), MS VISIO

Operating Systems: Windows Vista Professional, Windows XP ProfessionalWindows 98, UNIX

Languages: COBOL, JCL, EZT, SQL, C++

Internet & Mailing Services: MS Outlook and IBM Lotus Notes

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling and AnalysisBusiness environment and insurance research Analysis.

PROFESSIONAL EXPERIENCE

Confidential, TX

Business Analyst

Responsibilities:

• Responsible for researching, evaluating, and documenting the business concepts in Rule Xpress as per its standards.
• Identified the internal and external requirements of Auto Insurance Projects to be implemented in Rule Xpress.
• Analyzed the back end C++ codes, JCL's, EZT's to gather the business concepts.
• Debugged and performed DB2 testing to analyze the member data.
• Developed the concept models for each projects in Rule Xpress using MS VISIO.
• Performed backend testing using SQL queries.
• Automated RuleXpress matrix using MS Access.

Confidential, TX

Business Analyst

Responsibilities:

• Contributed a key role in designing the FINPAL system.
• Extensively gathered business requirements from all the respective teams like PAS, downstream, SDS, RMO and Tax Department.
• Involved in handling boundary conditions, gathering concurrency requirements and its impact on the design.
• Worked extensively on query tools like RDZ and SQL.
• Developed complex SQL queries for extensive data quality checks on outbound files and inbound files.
• Supported overall coordination between all involved parties using project management skills and techniques.
• Facilitated training sessions and created training documents to train the end users.
• Completely designed all the rules to suspend the members with incorrect transactions using the Mastercraft tool, Easytrieve, JCL and SQL queries.
• Provided the complete 2014 financial data report details to the auditors.
• Contributed in designing the FINPAL process flows as mentioned below, Data Acquisition from PAS and Reconciliation P1, Standardization, Calculation, Distribution and Reconciliation P2, Summarization and Reconciliation P4, Data extract process for General Ledger, Data extract process for SDS, RMO and Tax Reports.
• Worked on monthly Regression to avoid defects during PROD move.
• Prepared test data sets and performed data testing using the PL/SQL scripts. Also used RDZ tool for data mining, data cleansing, data mapping, data dictionary and data analysis.
• Worked on Ratabase system to calculate the premium for each transaction.

Confidential

Business Analyst

Responsibilities:

• Managed Analysis Resource.
• Created business rules for all the batch jobs.
• Worked on designing the business rules for FIRS Analysis tool, Policy term activity log tool, coverage report tool, surcharge report tool.
• Coordinated with IT team to deliver the business strategies
• Guided testing team to validate the defects during project implementation.
• Authored user documentation.
• Generated traceability documents to represent system and functional requirements Reviewed project delivery changes for quality.
• Facilitated meetings withBusiness Analystsin the IT areas that developed training and on boarding plans.
• Researched solutions and prepared recommendations for leadership to consider as solutions for the identified gaps

Confidential

Computer Programmer

Responsibilities:

• Clarify and understand the Business Requirements specified by the clients.
• Based on the Business Requirements, perform a system analysis to identify the system impact and scope of development.
• Developing analysis documents and test cases, implementing code changes.
• Code Walk through, code reviews and test case reviews.
• Participating in the onshore code reviews.
• Preparing daily and weekly status reports.
• Coordinating with on-site development and tracking all the deliverables from offshore team.
• Coordinating with testing team and providing required information to them.
• Root cause analysis for production issues.
• Coding using EZT, JCL, COBOL, SQL and Q++.
• Unit/system testing.
• Debugging the code to identify source of errors and fix them.