SUMMARY

• Around 8+ years of IT experience with 4+ years of experience on Salesforce.com platform, Implemented and delivered projects under Agile Development Environment with both large & small project teams.
• Experience in SFDC development in implementing Apex classes and Triggers, web APIs, Visual Force, and SOQL to achieve complex business functionality.
• Key Skills: Proficiency in Sales Cloud and Service Cloud features, Complete Salesforce.com development, including Apex triggers, Visualforce pages, Controllers, other SFDC components like custom objects, approvals, etc., ASP.NET with C#, MVC, JavaScript, CSS, HTML., Ajax and SQL Server.
• Developed and worked on different Salesforce.com environments such as Sandbox and Production environments.
• Proficient in authoring Business Requirement Documents into System Requirement Specifications and identifying interface and business process specifications. Prepared Technical Design and Deployment Plan Documentations.
• Hands on experience working with sandbox, production and pre - prod environments.
• Implemented Salesforce securities including User Management, Org Access, Profiles, Permission Sets, and Data Management (OWD & Sharing settings)
• Extensive experience in designing, creating and maintaining Validation rules, Workflow Rules, Approval Process, Groups, Queues, Email Templates.
• Strong hands on experience with Salesforce Security features: Profile, Permission Sets, OWD, Role Hierarchy, Sharing Rules etc.
• Experience over creating Profiles/Roles workflows, approval processes, Validation Rules and Sharing Rules.
• Created several Visual force pages, Validation Rules, Custom buttons and links on custom and standard objects.
• Created several Tasks, Workflow Rules, triggers, apex classes to achieve the complex business functionality in case management application.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and actions.
• Used different data tools - Apex Data Loader, Force.com, Import Wizard, SFDC Data Export, and Mass Delete.
• Developed Test Classes and Test methods to ensure maximum Code Coverage in production instance.
• Working Knowledge in Generating Reports, Dashboards, customized reports and analyzing the data in SFDC.
• Customized the User interface(UI) using Visualforce Pages, HTML and JavaScript.
• Packaged and Deployed customizations from Sandbox to other environments.
• Experience in writing the SOQL and good understanding of SOSL.
• Excellent communication and inter-personal skills and worked with large and medium sized teams.

TECHNICAL SKILLS

Salesforce Technologies: Apex Classes, Apex Triggers, Apex Custom Controllers and Extension, Visual Force (Pages, Components & Controllers), Validation Rules, Workflows, Deployment, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-in, Sandbox development and testing, Apex Data Loader, SOQL, SOSL, Checkmarx

Web Technologies: HTML, CSS, JavaScript, HTML5, CSS3, JQuery, AJAX, JSON/ XML, SOAP

Languages: C, C++, C#, VB.NET, Apex, J2EE, Java, PL/SQL, T-SQL, Python

Databases: ORACLE 8i,9i,10g,11g, SQL Server 2000,2005

Version Control: TortoiseSVN, GitHub, SourceTree

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Senior Salesforce Developer

Responsibilities:

• Developed Custom objects, Apex Triggers, Visual Force Pages, Test classes for unit testing and ensured full code coverage.
• Automated various business processes by using Process Builder.
• Refactored entire trigger code into organized Trigger Framework with Helper and Handler classes.
• Implemented Subscription module of the Cortes project.
• Used Macros Browser in console applications.
• Worked on salesforce.com customizations using Apex controller, extension controller classes, Visualforce pages and apex trigger.
• Implemented best practices and coding standards when writing apex triggers, classes and SOQL queries.
• Developed batch interfaces and processes to integrate Salesforce.com with other external systems.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Created Visual Force pages that could be rendered as PDF’s, built dashboard components and define email templates.
• Used Picklists, Dependent Picklists, and Record Types to enforce data quality.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Experience building Custom controllers, VF Components, REST API’s.
• Provide support to day-to-day issues.
• Interacted with various business team members in JAD Sessions to finalize requirements and prepared TDD of the requirements.
• Customized page layouts, search layouts to organize fields, custom links and related lists for various objects.
• Written apex test classes for code coverage (minimum 75%) of apex trigger and apex classes to promote these components to production.
• Developed and scheduled apex batch classes and scheduled jobs using Batchable and Schedulable interfaces.
• Written salesforce SOQL, SOSL for querying the data and use results for data manipulation needs of the application.
• Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
• Created/customized Roles, Profiles and assigning Permission sets to the users.
• Implemented Reports and Dashboards by leveraging out-of-box reporting capabilities.
• Created Auto assignments for Leads and Cases, Auto response, Escalation rules for Cases.
• Implemented Email-to-case functionality, auto creation of cases up on email sent to a specific email, manipulated the creation of cases.

Environment: Saleforce.com CRM (Sales & Service cloud), & Force.com platform, Apex Language, Triggers, Visualforce (Pages, Component & Controllers), TortoiseSVN, SOQL, Workflow rules, Approvals process, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Data loader, HTML, CSS, Java Script, Eclipse, Force.com IDE

Confidential, Maryland

Salesforce Developer & Consultant

Responsibilities:

• Led meetings with third party applications to finalized suitable application for Salesforce structure.
• Designed Salesforce architecture to fit system requirement.
• Integrated ‘Aquity Scheduling’ with Salesforce through Zapier to create data into Salesforce.
• Created Forms and structure in ‘Pronto forms’ and Salesforce to connect each other.
• Integrated ‘Formyoula’ with Salesforce.
• Using different applications of ‘Accounting seed’ skeleton, implemented custom functionalities to work system more smoothly.
• Used ‘Form Assembly’ to integrate Website data with Salesforce.
• Integrated Booking social with Salesforce to manage appointments.
• Created Reports and dashboards to show Company performance.
• Implemented Case management for Warranty, Punch List, Change Order and Billing.
• Managed Salesforce territories to assigned jobs according to Location.
• And implemented many more other functionalities to work system smartly.

Confidential, North Carolina

Salesforce Developer & Consultant

Responsibilities:

• Thoroughly researched about 'Dynamic Component Factory Algorithm' to design Dynamic & efficient CMS Structure of the Project based on it, which is the key to the flexibility.
• Used 3-Tier application development approach for Apex Classes, Controller Classes and Apex Triggers.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas.
• Responsible for all the activities related to code Check-in process using Eclipse IDE for Jenkins Process.
• Developed Calendar, Salesforce Chatter like functionality with Visual Force pages which is embedded within a Page.
• Designed and developed Visual Force pages based on the business requirements to display information considering different parameters like location, employee positions, categories etc.

Environment: Salesforce CRM, Force.com platform, Apex Language, Visualforce Pages, Custom Component, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, Reports, Sandbox, Eclipse IDE Plug-in, Workbench

Confidential

.NET Developer/Application Support Specialist

Responsibilities:

• Requirement analysis including detailed system study, analysis of design and review process and later involved in coding, debugging and testing of the system.
• Designed the database using ADO.NET for communication between application and database and ADO.NET objects for transferring the data to and from SQL Server 2008.
• Involved in the design of database, creation of tables and stored procedures using MS SQL Server 2005 and 2008.
• Developed & maintained Web Forms with ASP.Net and C#.Net.
• Involved in implementation and maintenance of web based application using ASP.NET.
• Involved in the design/development of web forms for the application using VB.NET Framework.
• Created Webforms, WinForms, User Controls and Custom Controls.
• Enhanced cooperate collaborations and productivity using Team Foundation Server (TFS).
• Used ADO.Net to access data from different SQL Server and XML.
• Loading data in Dimension Tables in SQL Server using SSIS Packages.
• Involved in writing SQL queries, stored procedures, functions, SQL scripts for modifying database tables and data, performance tuning.
• Developed, documented and revised system design procedures, test procedures, and quality standards.
• Created SQL jobs andused Crystal Reports as a reporting tool.
• Tested, maintained and monitored computer programs and systems, including coordinating the installation of computer programs and systems.
• Performed unit testing of the application to rectify errors and bugs.
• Interacting with all users on daily basis and with third party vendors.