SUMMARY

• Over 7+ years of IT experience with around 5+ years of experience in the Salesforce.com Administration / Developer and 2 years as JAVA developer.
• Salesforce Certified Platform Developer I.
• Strong experience working with Apex classes, Triggers, Controllers &Controller Extensions, Components, Test Methods, Application Design and Development on multitenant Force.com platform.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Hands on experience in salesforce.com CRMintegration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying Apex code and Visualforce pages.
• Strong knowledge on Administration setup, Apex, Visualforce and experience with different SFDC development tools like Force.com Eclipse IDE.
• Developed test classes and test methods to ensure maximum code coverage in production instance.
• Experience in developing client - specific solutions on force.com platform using Apex classes and Triggers, Visualforce, Force.comIDE, SOQL, SOSL.
• Extensive experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visual force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Experience in Sales cloud, Service cloud, Custom Cloud, Chatter and App Exchange applications.
• Having administration experience on CRMapplications like data exports &imports, application support security administration, maintenance, and user &security management.
• Experience in Data integration using SOAP/REST API.
• Experience in web technologies like HTML, XML, CSS, and JavaScript.
• Experience with databases such as Oracle, SQL Server.
• Excellent communication and inter-personal skills, accustomed to work in both large and small team environments.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom Objects, Custom Tabs, Schema Builder, Apex Web Services.

Salesforce and Integration Tools: Eclipse, Force.com Eclipse IDE Plug-in,Force.com Data Loader,Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production).

Programming languages: C, C++, Apex,Java, Java Script, VB.Net, ASP.Net, SQL.

Web Design Tools: JavaScript, XML, HTML, XHTML, CSS, AJAX, SOAP, WSDL.

Operating Systems: Microsoft Windows, Linux, Unix.

Database: Oracle, MS Access, SQL Server 2008, TOAD.

IDE / Other Tools: SVN IDE, Force.com IDE, Workbench, Force.com Explorer.

PROFESSIONAL EXPERIENCE

Confidential, Parsippany, NJ

Sales Force Developer

Responsibilities:

• Worked with Force.com developer toolkit including Visualfore Pages, Components, Apex classes, and Apex Triggers to develop custom business logic.
• Installed Applications from App Exchange such as Incontact, CC Scanner and Configured and Managed Packages.
• Managed User to add and delete App Exchange Applications.
• Developed various Custom Objects, Tabs, Entity-Relationship Data Model, Validation Rules on the objects and tabs, Components and Visual Force Pages and Custom Approval Processes.
• Created Custom fields, pick lists, dependent pick lists, Custom Settings and validation formulas to the custom objects.
• Implemented Process Builder and custom settings to perform certain business Logic.
• Added &configured workflow rules, time triggered workflows, email templates resulting into effective web to lead communication with customers.
• Hands on experience in creating Email Templates, Email Alerts, Workflow rules to trigger Email Notification on certain data actions.
• Created Page Layouts, Search Layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Hands-on experience on Stored Procedures, Entity Framework, Application Integration with Salesforce.
• Good perception of Object Oriented Programming (OOPS) concepts.
• Hands on Experience on Qlick View Reports and Data Analytics.Used Qlick View to run the Reports and analyzed object data from Qlick View.
• Created profiles and implemented object and field level security to hide critical information.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Worked on Apex Data Loader to migrate data such as Accounts, Campaigns from Legacy system ACT.
• Configured User Roles, Profiles, sharing settings, organization wide defaults based on updated hierarchical requirements.
• Provided support for ongoing salesforce.com maintenance and administration services including custom objects, workflow, campaign management and triggers.
• Maintained processes of CSV import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard.
• Effectively created the pick lists, dependent pick lists and junction objects to establish the connectivity among objects.

Environment: Force.com IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Visual Flows and Components, QlickView Reports, and Dashboards, Workflow & Approvals, Apex Classes, HTML, CSS, Visualforce Pages, Call Center APP, SQL-Server 2012.

Confidential, Parsippany, NJ

Sales Force Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other Salesforce.com consultants while implementing the solutions for the needs of organization.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Developed various Apex classes, Controller classes and apex triggers for various functional needs in the application. Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records. Worked on different things like Components, Custom Settings, Sites and Static Resources, Debug logs and System Log.
• Worked on various Salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Experience in developingSalesforce.comcustom objects and work-flow business rules.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Developed and configured various custom reports and report folders for different user profiles.
• Developed and implemented both the time dependent and time independent workflows as per the requirement. Developed and deployed Workflows and approval process wherever necessary. Created profiles, roles and implemented object level, field level and record level security.
• Evaluated Data entry, import processes and ensured proper Data quality standards exist for the Salesforce.com application. Created multiple visual force pages for various requirement needs. Used sandbox for testing and migrated the code to the deployment instance after testing.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.
• Administered and monitored the company’s Salesforce CRM application.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom ObjectsTabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential, Atlanta, GA

Sales Force Consultant

Responsibilities:

• Involved in all phases of Software Development Life Cycle (SDLC) starting from Requirements Gathering and Design.
• Involved in activities related to Saleforce.com setup, Configuration, customization, Administration, Development, Data Migration and deployment of application to force.com platform.
• Configured and customized Salesforce.com using standard setup tasks as well as developed heavy Apex coding for Triggers, classes, controllers, schedulable and Batch apex classes, Apex sharing rules, Web Services, Email Services etc. according to the functional needs of the application.
• Worked on VisualForce Language to develop VisualForce pages, overriding buttons, links and tabs, custom components, templates, integrating email etc.
• Defined and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, Visual Workflows (flows), custom reports, dashboards Visual Force Pages to suit to the needs of the application.
• Created several workflows by defining rules, approval processes and related actions which include creating real time and time triggered tasks, email alerts, filed updates to automate the business process.
• Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish many to many relationships among objects.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
• Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements.
• Developed sites using Communities and provided an interface to manage the Chatter data in these sites using API Connect.
• Worked on Force.com Explorer for querying Salesforce database using SOQL & SOSL queries and Data Loader for data migration, insert, update, import and export of data.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Implemented Email-to-Case, Web-to-Lead, and Web-to-Case according to the functional requirements.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual Force, Salesforce.com Data Loader, Force.com Explorer, Work Bench, Force.com API, API Connect, Code Collaborator, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Sandbox, Eclipse IDE Plug-in.

Confidential

JAVA Developer

Responsibilities:

• Worked closely with the Requirements team and analyzed the Use cases.
• Elaborated on the Use cases based on business requirements and was responsible for creation of class diagrams, sequence diagrams.
• Adopted J2EE best Practices, using Core J2EE patterns.
• Developed in Eclipse environment using Struts based MVC framework.
• Designed and developed presentation layer using JSP, HTML and JavaScript.
• Created JSPs using JSTL and Struts tag libraries
• Developed Struts Action and Action Form classes. Created the Tile definitions as required.
• User Input Validation is done using the JavaScript and Action Form.
• Performed SQL operations using Oracle Database.
• Designed and developed an Intranet/Internet application.
• Implemented action classes, form beans, helper classes, persistence manager and data access objects.
• Used Session Beans for business logic and Entity Beans for database persistence.
• Deployed J2EE components (EJB, Servlets) in Web Logic Application server.
• Performed unit testing using JUnit framework.
• Participated in Functional Design Document and Technical Design Document reviews.
• Actively participated and contributed to establishing Standards and Guidelines.

Environment: Web Sphere Server, Struts 2.0, JSTL, CSS, DB2, JSP, JDBC, EJB, RAD, J2EE, Java, UMLs, HTML, Joint, Log4j, JavaScript, J2EE Patterns, SQL, MVC, CVS.

Confidential

JAVA Developer

Responsibilities:

• Analyzed object oriented design and developed sequence and class diagrams using UML.
• Developed Admission & Census module, which monitors a wide range of detailed information for each resident upon pre-admission or admission to your facility.
• Developed Care Plans module, which provides a comprehensive library of problems, goals and approaches.
• Developed UI using HTML, JavaScript, and JSP, and developed Business Logic and Interfacing components using Business Objects, XML, and JDBC.
• Designed user-interface and checking validations using JSP and JavaScript.
• Managed connectivity using JDBC for querying/inserting & data management including triggers and stored procedures.
• Developed components using Java multithreading concept.
• Developed various EJBs (session and entity beans) for handling business logic and data manipulations from the database.
• Involved in design of JSP's and Servlets for navigation among the modules.
• Designed cascading style sheets and XSLT and XML part of order entry
• Developed client side validations with java script.

Environment: J2EE, JSP, Servlets, JavaScript, EJB, JNDI, JavaBeans, Java/JDK, JMS, JDBC, Oracle, PL/SQL, XML, XSLT, RAD, HTML.