Assistant Technology Analyst Resume Raleigh, NC - Hire IT People

SUMMARY:

3 years’ experience of Data Extraction and Analysis, Statistical analysis, Project Management, Documentation, QA Testing, Requirement Gathering, Tech Support, and Process Improvement
5 years of strong programming and business reporting skills
Proven track record as a leader as well as team player in various industrial projects
Strong collaboration skills with internal/external customers and cross - functional teams
Excellent communicative skills catered towards industrial audience
3 years’ experience in analyzing data and developed innovative solutions for real business challenges

TECHNICAL SKILLS:

Statistical Software: Tableau, MS Excel, SAS (JMP), R, and Crystal Reports (CR)

Programming Languages: SQL, VBA, Python, C, and Matlab

Project Management & CRM: SAP, MS Project, and Salesforce

WORK EXPERIENCE:

IT Specialist,

Confidential .

Skills - Data Analysis, web analytics etc; Tools Used - SQL, Excel, VBA, Python, Tableau, etc.

Responsibilities:

Performed data extraction and data mapping from web and manual resources
Designed, developed, and tested relational database system along with user friendly interface with SQL
Analyzed and generated business reports and improvement plan

IT Analyst,

Confidential, Raleigh, NC

Skills - Data Analysis, data mapping etc; Tools Used - SQL, Excel, VBA, Salesforce, CR, etc.

Responsibilities:

Analyzed and improved business processes, while using data from different stakeholders
Forecast customer behavior pattern extracting Salesforce CRM data (SOQL) and project data
Scripted test case and performed software quality testing in Salesforce platform
Trained new hires and troubleshoot, and created insightful business reports
Instrumental in developing project automation and Predictivv platform -Yahoo Finance, 15-Jun-2015

Data Analyst

Confidential

Skills - Data Requirement Analysis, data mapping etc; Tools Used - SQL, Excel, SPSS, Tableau, etc.

Responsibilities:

Collected and analyzed data to understand trend in customers’ inquiry using SPSS and SQL
Assisted in planning and identifying potential areas of improvement in customer service division
Improvement plan included quality requirement and best-in-class analysis of customer service

Assistant Technology Analyst

Confidential

Skills - Data Screen and Analysis, Business reports, etc; Tools Used - SQL, Excel, Visio, SAS etc

Responsibilities:

Reduced 16% inventory cost by implementing tracking system dashboard using SQL Query
Lead market research for identifying new revenue stream by product portfolio expansion
Lead the most profitable new project - improvement of a customized mechanical product

Consultant,

Confidential, Moline, IL

Responsibilities:

Improved the accuracy of John Deere’s total supply chain cost model by 20% in their ERP system
Developed modified version of the same tool using MS Excel and SAP
Identified missing cost structures that are currently not considered in John Deere’s planning tool

Confidential

Responsibilities:

Built efficient database management system using SQL Query
Applied knowledge of relational database to prepare financial report
Developed user friendly interface, providing visibility in distribution network, for the system

Quality Control Analysis

Responsibilities:

Performed parameter design analysis using non-linear statistical optimization tool
Determined set point for each controllable factor to comply with desired response using simulation

Statistical Engineering

Responsibilities:

Statistical modeling for single and multiple facility locations, and supply chain networks
Developed and solved using MATLAB