SUMMARY

• Over 7+ years of IT experience in System Analysis, Design and Development with 3+ years of experience in Sales force Administration, Configuration, Development.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S - Controls, Force.com IDE, SOQL, SOSL.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Proficiency in Object Oriented Languages like C++, Java, JSP, Servlets and other Java technologies..
• Created multiple visual force pages for various requirement needs.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Experience in databases such as Oracle, Sybase and MySQL.
• Implemented case management automation (on Case Object) to track and solve customer's issues.
• Implemented Email-to-Case entry and Manual case entry for entering customer's cases in Cases Tab.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Force.com: Apex Custom Controllers, Apex triggers, Visualforce Pages, Eclipse 3.4, Force.com IDE, Apex Data Loader, S-controls, SOQL,SOSL, Sandbox testing.

Tools: Flow Designer, Informatica PowerExchange, CastIron, Dataloader.

Database: MY SQL, Oracle9i

Operating Systems: Windows 9X, 2000, Vista, Linux

Web: HTML, CSS, JSP, SOAP, WSDL,XML

Languages: C, C++, JAVA, JAVA Servlets, JSP, Adobe Flex 3, Action Script 3.0

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer/Admin

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Created custom objects, tabs, fields, page layout as per business requirements.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Worked with field & page layout customization for the standard objects like Account, contact and Leads.
• Administer salesforce.com SFA setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.
• Designed and developed Visualforce pages for salesforce users as per the requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in developing automated e-mail service.
• Utilized Apex data loader in handling massive amounts of user data.
• Our team installed and deployed Organizational view using Apex Triggers.
• Implementing automated process to simulate daily scheduled jobs within the limitations of the system and hosted entirely on Salesforce.com

Environment: Java, APEX, Chatter, DataLoader, SOQL, Informatica Cloud, Force.com IDE, Import Wizard, XML, Java servlets, Visual Force Pages, Workflows.

Confidential, Norwalk, CT

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Created custom objects, tabs, fields, page layout as per business requirements.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Worked with field & page layout customization for the standard objects like Account, contact and Leads.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed and developed various Visual Force Pages for SalesForce users as per requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in developing automated e-mail service.
• Utilized Apex data loader in handling massive amounts of user data.
• Implementing automated process to simulate daily scheduled jobs within the limitations of the system and hosted entirely on Salesforce.com
• Prepared mapping documents & low-level design documents for integration using Informatica.
• Designed complex reports using XML.
• Consumed numerous web services to get data from different systems to salesforce
• Integrated salesforce with AS400 and Siebel
• Used Flow Designer to create complex workflow for call center scripting.

Environment: Java, APEX, Web services, SOSL, SOQL, Informatica Cloud, Force.com IDE, Import Wizard, XML, Java servlets, Visual Force Pages, Workflows.

Confidential, Burbank, CA

Salesforce Developer

Responsibilities:

• Intensely worked with Apex Triggers, API integration.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Created users, roles, public groups and role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers..
• Embedded Flex component into VisualForce pages of Salesforce.com.
• Did the data integration process using Informatica by using PowerExchange.
• Implemented case management automation (on Case Object) to track and solve customer's issues.
• Implemented Email-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Managed users, hierarchical roles, profiles, security controls and territory management.

Environment: Java, APEX, Web services, SOSL, SOQL, Informatica Cloud, Force.com IDE, Import Wizard, XML, Java servlets, Visual Force Pages, Workflows.

Confidential, Reston, VA

Salesforce Developer/Admin

Responsibilities:

• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Developed workflow rules for various tasks and Email alerts as per the requirements.
• Implemented pick lists, dependent pick lists, and validation formula fields to the custom objects
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sale
• Imported data into custom objects from various sources using Data Loader
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed Apex classes, Controller classes and Apex Triggers for various functional needs in the application
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Developed a flex based custom application for data validation and check for data discrepancies.
• Developed and supportedExtraction, Transformation and Load process (ETL)usingInformatica.
• Used SOQL, SOSL to select the data from salesforce.com platform database
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components, and S Control to suit to the needs of the application.
• Developed Approval process for the application by implementing custom formulas in different stages of approval.
• Developed Visual force pages to enhance UI.
• Written stored procedures to interact with the backend database.

Environment: APEX, Web services, Powerexchange, SOSL, SOQL, Informatica, Force.com IDE, Import Wizard, XML, Visual Force Pages, Workflows, Ajax toolkit, Adobe Flex.

Confidential

Java Developer

Responsibilities:

• Used JDK 1.3 for development.
• Used WebLogic 6.0 application server and created Data Source and connection pooling to get the connection and perform database operations within the Java code.
• Used Front Controller design pattern.
• Gathering requirements from the business analysis team.
• Used Clear case as a version control.
• Created HTML, CSS, and DHTML pages for front-end.
• Used JSP for developing the web pages with HTML and Servlet as a controller for web pages to develop the application on MVC design pattern.
• Worked with the DBA for SQL queries and implement the same in Java code to perform the database operations.
• Java database Connectivity (JDBC 2.1) is used to perform operations with backend using DAO pattern.
• Performed Unit and integration testing on the local box and functional testing on the test server.
• Used Eclipse 2.0 as IDE to develop the Java code.
• Designed and ImplementedJSPfor betterUser Interfaceto get Desired Look and Feel.
• Implemented JDBC for database manipulation.
• Involved in Integration testing, Bug fixing and documentation.
• Used Log4J components for logging.
• Written use cases for unit testing using Junit.

Environment: JDK1.3, Eclipse 2.0, Oracle 8i, WebLogic 6.0, Windows XP, IBM Unix-AIX 5.x, MS Visual Source Safe Version control.