SUMMARY

• IT professional having 14 years of experience in leading operations,/build/engineering team in analysis, design and implementation of complex business applications and ensuring underlying infrastructure meets all security, risk, hygiene and resiliency requirements.
• Managing operations and build team of engineers in terms of hiring, mentoring and providing day to day leadership
• Lead and manage team relative to communication to business, incident management, change management, service delivery, and disaster recovery.
• Participate in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline the proposed IT solution.
• Lead Problem Management and Root Cause Analysis for issues that impacts Production
• Document the detailed application specifications, translate technical requirements into programmed application modules and develop/Enhance software application modules.
• Conducting research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
• Technical expert in design, development & integration of Managed File Transfer platforms (Axway Secure Transport, Synchrony Gateway, Connect Direct) with Enterprise infrastructure
• Develop SQL queries to extract complex datasets and metrics from multiple databases.
• Design and develop batch software on the UNIX platform utilizing shell scripting or Perl as a wrapper to execute SQL
• Working knowledge of NAS/SAN Storage, Firewalls, Load Balancers, DR pair, Transport layer encryption (SSH/SSL), Payload encryption (PGP), Network zones - DMZ/ESF

TECHNICAL SKILLS

Programming Languages: C, C++, Pro *C, SQL, PL/SQL, Java

Web Technologies: HTML, CCS, ASP, JavaScript

Scripting Language: shell scripting, Perl, Perl DBI

Operating System: UNIX-AIX, Sun-Solaris, OS/390, Linux

RDBMS: UDB, DB2, Oracle

Middleware: IBM CICS, BEA Tuxedo 8.1, MQ Series 5.1

File Transfer platforms: Axway Secure Transport, Axway Synchrony Gateway, Axway Sentinel, Connect Direct & Sterling Control Center

File Transfer protocol: FTP, FTPS, HTTPS, SFTP, and NDM Secure+.

PROFESSIONAL EXPERIENCE

Confidential — Wilmington, DE

Engineer Manager

Responsibilities:

• Lead L3 & L4 support group for Managed Data Exchange Suite which provides 24 x 7 secure file transfer services to Chase and its external customers
• Responsible for team of senior engineers in terms of hiring, mentoring and development
• Acts as point of contact for Line of Business to help them understand technical changes and impact.
• Ensures service levels are met for daily/weekly/monthly file transfers, platform stability, on boarding of new clients, application wellness checks, application recovery during outages and managing Disaster Recovery events
• Lead and manage team relative to communication, work issues involving incidents, ITSM implementations, enrollments and platform stability
• Develop customized solutions and diagnostic tools for MDES Platform to avoid human intervention and minimize operational cost using technologies such as UNIX,PERL,C++
• Leads RCA calls for P1 incidents and provides root cause and remediation direction
• Identifies and implements automation opportunities to lower costs and drive operational efficiencies
• Leads infrastructure tech refresh projects impacting MDES by providing design and implementation strategies

Confidential — Wilmington, DE

Team Lead

Responsibilities:

• Design, development & implementation of new Oracle Database for AXWAY Platform
• Developing customized solutions like password encryption in C++.
• Data migration loader in Perl for migrating production data.
• Environment creation on UNIX, installation of Sterling Commerce’s software - Connect Direct.
• Co-ordination with chase internal Applications and external partners for issues in production like batch job failures, environment issues, missing files, corrupt data, etc
• Regular Architectural changes to File Delivery Application like adding archiving functionality and enhancing Auditing for SFTP transfers.
• Defect fixing & enhancement of File Delivery Applications in Perl, C++.
• Conversion of existing files setup, configurations & data to new Platform in production.

Confidential -Oaks, PA

Tech Lead

Responsibilities:

• Carried Technical Gap Analysis for implementing TCS’s Product -Announcement Capture at Confidential
• Prepared Technical High Level Design documents for all interfaces on the basis of Gap
• Design of new MQ Interfaces, File interfaces for receiving/sending data real time and end of day
• Performed Data mapping exercise for ETL covering source and target systems.
• Development of new requirements in C++/Pro*C/UNIX on Oracle for every release at Confidential .
• Developed Data migration jobs and Data validation programs in PL/SQL.
• Developed UNIX cron jobs for server log monitoring and triggering Application batch jobs
• Environment build for the Application on UNIX covering Tuxedo configurations, Database setup (data and objects), and Remote/local message queues for MQ interfaces, ControlM scripts/cron jobs for scheduled processes.
• Production support and performing first level analysis of business/technical issues found in production version for HSBC-PBGB
• Effort-estimation for new enhancements arriving in business and technical world and coordinating same with development team.

Confidential -New York, NY

Programmer Analyst

Responsibilities:

• Design of House - Keeping project of all the modules of the Corporate Action Product - Information, Eligibility, Entitlement, Transaction, Notifications etc. .The batches were designed for multithreaded environment where number of threads were kept configurable. The logic of migrating data was done across schema with the help of database views.
• Development lead of House-keeping batches at offshore
• Provided Production support for the Application.
• Performing Analysis of reported technical issues during production
• Developed CBT (CICS background task) and PSO for the computation of Eligibility, Entitlement & Tax in C++/Pro*C on AIX environment for NCS- Corporate Action Product.
• Developed Batch process(PSO) for various functional modules in C++ and Embedded SQL(Pro*C)
• Developed services in C++ /SQL for displaying Corporate Action data in UI
• Created SQL scripts to upload data from UDB/DB2
• Ported Application from Unix environment to Mainframe environment
• Compiled and linked application on UNIX using make files.
• Involved in troubleshooting/debugging the application during Integration testing at offshore.
• Debugged the Application on UNIX using dbx and wrapper programs