Engineer Manager Resume
Wilmington, DE
SUMMARY
- IT professional having 14 years of experience in leading operations,/build/engineering team in analysis, design and implementation of complex business applications and ensuring underlying infrastructure meets all security, risk, hygiene and resiliency requirements.
- Managing operations and build team of engineers in terms of hiring, mentoring and providing day to day leadership
- Lead and manage team relative to communication to business, incident management, change management, service delivery, and disaster recovery.
- Participate in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline the proposed IT solution.
- Lead Problem Management and Root Cause Analysis for issues that impacts Production
- Document the detailed application specifications, translate technical requirements into programmed application modules and develop/Enhance software application modules.
- Conducting research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
- Technical expert in design, development & integration of Managed File Transfer platforms (Axway Secure Transport, Synchrony Gateway, Connect Direct) with Enterprise infrastructure
- Develop SQL queries to extract complex datasets and metrics from multiple databases.
- Design and develop batch software on the UNIX platform utilizing shell scripting or Perl as a wrapper to execute SQL
TECHNICAL SKILLS
Programming Languages: C, C++, Pro *C, SQL, PL/SQL, Java
Web Technologies: HTML, CCS, ASP, JavaScript
Scripting Language: shell scripting, Perl, Perl DBI
Operating System: UNIX - AIX, Sun-Solaris, OS/390, Linux
RDBMS: UDB, DB2, Oracle
Middleware: IBM CICS, BEA Tuxedo 8.1, MQ Series 5.1
File Transfer platforms: Axway Secure Transport, Axway Synchrony Gateway, Axway Sentinel, Connect Direct & Sterling Control Center
File Transfer protocols: FTP, FTPS, HTTPS, SFTP, and NDM Secure+.
PROFESSIONAL EXPERIENCE
Confidential — Wilmington, DE
Engineer Manager
Responsibilities:
- Lead L3 & L4 support group for Managed Data Exchange Suite which provides 24 x 7 secure file transfer services to Chase and its external customers
- Responsible for team of senior engineers in terms of hiring, mentoring and development
- Acts as point of contact for Line of Business to help them understand technical changes and impact.
- Lead and manage team relative to communication, work issues involving incidents, ITSM implementations, enrollments and platform stability
- Develop customized solutions and diagnostic tools for MDES Platform to avoid human intervention and minimize operational cost using technologies such as UNIX,PERL,C++
- Leads RCA calls for P1 incidents and provides root cause and remediation direction
- Identifies and implements automation opportunities to lower costs and drive operational efficiencies
- Leads infrastructure tech refresh projects impacting MDES by providing design and implementation strategies
Confidential — Wilmington, DE
Team Lead
Responsibilities:
- Design, development & implementation of new Oracle Database for AXWAY Platform
- Developing customized solutions like password encryption in C++.
- Data migration loader in Perl for migrating production data.
- Environment creation on UNIX, installation of Sterling Commerce’s software - Connect Direct.
- Co-ordination with chase internal Applications and external partners for issues in production like batch job failures, environment issues, missing files, corrupt data, etc
- Regular Architectural changes to File Delivery Application like adding archiving functionality and enhancing Auditing for SFTP transfers.
- Defect fixing & enhancement of File Delivery Applications in Perl, C++.
- Conversion of existing files setup, configurations & data to new Platform in production.
Confidential - Oaks, PA
Tech Lead
Responsibilities:
- Prepared Technical High Level Design documents for all interfaces on the basis of Gap
- Design of new MQ Interfaces, File interfaces for receiving/sending data real time and end of day
- Performed Data mapping exercise for ETL covering source and target systems.
- Development of new requirements in C++/Pro*C/UNIX on Oracle for every release at Confidential .
- Developed Data migration jobs and Data validation programs in PL/SQL.
- Developed UNIX cron jobs for server log monitoring and triggering Application batch jobs
- Effort-estimation for new enhancements arriving in business and technical world and coordinating same with development team.
Confidential - New York, NY
Programmer Analyst
Responsibilities:
- The batches were designed for multithreaded environment where number of threads were kept configurable.
- The logic of migrating data was done across schema with the help of database views.
- Development lead of House-keeping batches at offshore
- Provided Production support for the Application.
- Performing Analysis of reported technical issues during production
- Developed Batch process(PSO) for various functional modules in C++ and Embedded SQL(Pro*C)
- Developed services in C++ /SQL for displaying Corporate Action data in UI
- Created SQL scripts to upload data from UDB/DB2
- Ported Application from Unix environment to Mainframe environment
- Compiled and linked application on UNIX using make files.
- Involved in troubleshooting/debugging the application during Integration testing at offshore.
- Debugged the Application on UNIX using dbx and wrapper programs
