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Engineer Manager Resume

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Wilmington, DE

SUMMARY

  • IT professional having 14 years of experience in leading operations,/build/engineering team in analysis, design and implementation of complex business applications and ensuring underlying infrastructure meets all security, risk, hygiene and resiliency requirements.
  • Managing operations and build team of engineers in terms of hiring, mentoring and providing day to day leadership
  • Lead and manage team relative to communication to business, incident management, change management, service delivery, and disaster recovery.
  • Participate in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline the proposed IT solution.
  • Lead Problem Management and Root Cause Analysis for issues that impacts Production
  • Document the detailed application specifications, translate technical requirements into programmed application modules and develop/Enhance software application modules.
  • Conducting research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
  • Technical expert in design, development & integration of Managed File Transfer platforms (Axway Secure Transport, Synchrony Gateway, Connect Direct) with Enterprise infrastructure
  • Develop SQL queries to extract complex datasets and metrics from multiple databases.
  • Design and develop batch software on the UNIX platform utilizing shell scripting or Perl as a wrapper to execute SQL

TECHNICAL SKILLS

Programming Languages: C, C++, Pro *C, SQL, PL/SQL, Java

Web Technologies: HTML, CCS, ASP, JavaScript

Scripting Language: shell scripting, Perl, Perl DBI

Operating System: UNIX - AIX, Sun-Solaris, OS/390, Linux

RDBMS: UDB, DB2, Oracle

Middleware: IBM CICS, BEA Tuxedo 8.1, MQ Series 5.1

File Transfer platforms: Axway Secure Transport, Axway Synchrony Gateway, Axway Sentinel, Connect Direct & Sterling Control Center

File Transfer protocols: FTP, FTPS, HTTPS, SFTP, and NDM Secure+.

PROFESSIONAL EXPERIENCE

Confidential — Wilmington, DE

Engineer Manager

Responsibilities:

  • Lead L3 & L4 support group for Managed Data Exchange Suite which provides 24 x 7 secure file transfer services to Chase and its external customers
  • Responsible for team of senior engineers in terms of hiring, mentoring and development
  • Acts as point of contact for Line of Business to help them understand technical changes and impact.
  • Lead and manage team relative to communication, work issues involving incidents, ITSM implementations, enrollments and platform stability
  • Develop customized solutions and diagnostic tools for MDES Platform to avoid human intervention and minimize operational cost using technologies such as UNIX,PERL,C++
  • Leads RCA calls for P1 incidents and provides root cause and remediation direction
  • Identifies and implements automation opportunities to lower costs and drive operational efficiencies
  • Leads infrastructure tech refresh projects impacting MDES by providing design and implementation strategies

Confidential — Wilmington, DE

Team Lead

Responsibilities:

  • Design, development & implementation of new Oracle Database for AXWAY Platform
  • Developing customized solutions like password encryption in C++.
  • Data migration loader in Perl for migrating production data.
  • Environment creation on UNIX, installation of Sterling Commerce’s software - Connect Direct.
  • Co-ordination with chase internal Applications and external partners for issues in production like batch job failures, environment issues, missing files, corrupt data, etc
  • Regular Architectural changes to File Delivery Application like adding archiving functionality and enhancing Auditing for SFTP transfers.
  • Defect fixing & enhancement of File Delivery Applications in Perl, C++.
  • Conversion of existing files setup, configurations & data to new Platform in production.

Confidential - Oaks, PA

Tech Lead

Responsibilities:

  • Prepared Technical High Level Design documents for all interfaces on the basis of Gap
  • Design of new MQ Interfaces, File interfaces for receiving/sending data real time and end of day
  • Performed Data mapping exercise for ETL covering source and target systems.
  • Development of new requirements in C++/Pro*C/UNIX on Oracle for every release at Confidential .
  • Developed Data migration jobs and Data validation programs in PL/SQL.
  • Developed UNIX cron jobs for server log monitoring and triggering Application batch jobs
  • Effort-estimation for new enhancements arriving in business and technical world and coordinating same with development team.

Confidential - New York, NY

Programmer Analyst

Responsibilities:

  • The batches were designed for multithreaded environment where number of threads were kept configurable.
  • The logic of migrating data was done across schema with the help of database views.
  • Development lead of House-keeping batches at offshore
  • Provided Production support for the Application.
  • Performing Analysis of reported technical issues during production
  • Developed Batch process(PSO) for various functional modules in C++ and Embedded SQL(Pro*C)
  • Developed services in C++ /SQL for displaying Corporate Action data in UI
  • Created SQL scripts to upload data from UDB/DB2
  • Ported Application from Unix environment to Mainframe environment
  • Compiled and linked application on UNIX using make files.
  • Involved in troubleshooting/debugging the application during Integration testing at offshore.
  • Debugged the Application on UNIX using dbx and wrapper programs

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