SUMMARY

• Over 8 years of IT experience in Manual and Automation testing of Client Server, Web & e - Commerce applications as a Quality Assurance Analyst & Senior QA Analyst.
• Extensive experience working in various domains built for Insurance, Retail, Healthcare (Claims Processing, HL7 and HIPPA, ICD-9 & 10) and Pharmaceutical industries with strong business and functional knowledge.
• Experience in Software Development Life Cycles (SDLC): Agile (Scrum), Iterative, GIP and Waterfall model.
• Competencies across;
• Test Planning, Test cycle estimation and Test strategy document creation and defining SQA processes whenever required.
• Preparing different test case documents like system / integration /User Acceptance test cases and test scenarios fulfilling the business requirement of the system.
• Defining the process for actual testing, defect reporting and bug fixing.
• Managing automation of test script for functional / regression testing, execution of automated script and analysis of the result.
• Involved in implementation of different Automation Frameworks such as Hybrid, Keyword and Data Driven.
• Experience in FDA regulations (21CFR Part 11), pharmaceutical GMP & GLP.
• Knowledge of Web Content Management Service SDL Tridion.
• Extensively used SOAPUI to validate SOAP/WSDL and web services.
• Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
• Knowledge of Guidewire Policy Center and Billing Center.
• Performed Integration, Functional, Smoke, Exploratory, GUI, Regression, System and User acceptance Testing.
• Expert knowledge on Section 508 validation testing.
• Proficient in performing Mobile Testing using Perfecto cloud and Real Devices (iOS, Android, BlackBerry, tablets, Windows Mobile, etc.)
• Proficient in performing Mobile Automation testing using QTP/UFT.
• Experience in managing the entire quality process management, administration and testing of application-based system using Quality Center, JIRA.
• Experience working with databases like Oracle, MS SQL Server, Access.
• Experience in developing Requirements Traceability Matrix (RTM) mapping requirements to test cases.
• Expertise in using Share point and Lotus Notes.
• An astute planner with exemplary communication, relationship management, analytical and organizational skills.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional 11.0, 10.0, 9.2, Win Runner 8.2, SOAP UI 3.5, Test Complete, Perfecto

Reporting Tools: Quality Center 10.0,9.2,9.0,Test Director, JIRA, TRAC, Test Link, Mendix

Methodologies: Agile (Scrum), Waterfall, GIP

Scripting Languages: VB Script, Groovy

Languages: C, C++, SQL, PL/SQL, TSL, .Net, Java/J2EE

Web Technologies and Middleware Technologies: XML, HTML 5, ASP .Net

Database: Oracle 8i/9i, MS-Access, SQL Server2008.

Operating Systems: Windows 95/98/2000/NT/XP/Vista, MAC, UNIX.

Applications: MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Visio, Lotus Notes, MS Share point

PROFESSIONAL EXPERIENCE

Confidential, Princeton

Sr. Validation Analyst

Environment: Agile (SCRUM), SIEBEL CTMS, QTP, HP ALM, SQL Server 2008, Java, XML, FDA Regulations, Windows XP/Vista.

Responsibilities:

• Developed Test Plan & Test Cases based on the Use cases, Functional Specifications &Design documents.
• Developed SOP’s for the security and assured standard operating procedures and other related documents are compliant with internal policies of organization and cGMP created Protocols for all the scheduled site visits.
• Developed Testing Strategies and managed development of detailed test plans and schedules, coordinated all the levels of tests for different test phases - planning, design, setup, execution, and defect management.
• Assuring that all validation documentation such as IQ's, OQ, PQ's, Process Validation, Cleaning Validation, and Software Validation are in compliance with cGMP's.
• Coordinated regression testing with external applications from outside the program and managed test environments for different technologies.
• Assessed 21 CFR Part 11 requirements for Electronic Signature and Electronic Records to access data security issues like password protection and authorization.Conducted data integrated testing by extensive use of SQL
• Involved in preparing POT (Proof of Testing) documents during test execution.
• Used Quality Center for bug reporting tool to log the defects and reporting purpose.
• Reviewed and presented project information to key stakeholders, identifying key messages, risks and opportunities. Continuously forecasted the progress and momentum in key operations against planned objectives.
• Executing post build verification tests using Quick Test Professional Test Automation Tool. Creating new test scripts, capturing new GUI’s for window validation during QTP scripts execution.
• Responsible for uploading any issues, stories and discrepancies on a daily basis on Mendix.
• Participating in Agile (Scrum) meetings - product backlog meetings, Sprint back log meetings, Sprint planning meetings, Daily Stand ups.
• Configured the eTMF for all the site protocols.

Confidential, Bloomington

Test Lead/Sr. Quality Analyst

Environment: Agile(SCRUM), MEGA, Test Link, TRAC, MS Office, SQL Server 2008, Perfecto Mobile, SOAP UI 2.0, XML, UNIX, Windows XP/Vista, MAC, HTML5, MS Visio.

Responsibilities:

• Involved in System Test Planning, Test estimation, Test Strategy document creation, Test execution, IT planning & execution, UAT support & Defect Management using TRAC.
• Actively participated in handling requirements, designs, testing and production support.
• Developed communication plans to use between project teams, identified testing risks and developed mitigation plans, involved in Issue management, Risk management, and Change management.
• Efficiently handled Solutions Testing, Regression Testing, UAT Support and Production Support for the entire deliveries made to the customer, coverage included testing of new functionalities, enhancement requests as well as ad-hoc issues and production issues.
• Coordinated with the third parties for external file deliveries and running the System Integration Testing& Validation of system updates.
• Actively participated in smoke, functional and ad-hoc testing during SIT phase.
• Performed testing on web services using SOAP UI 2.0 & 2.5.
• Validated SOAP response using SOAPUI assertions.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Responsible for performing Mobile Testing using Perfecto Cloud and Real Devices (iOS, Android, BlackBerry, tablets, Windows Mobile, etc.) on native web applications.
• Developed test cases, test scenarios and user flows for various types of handheld devices covering multiple iOS and Android platforms.
• Responsible for developing data-driven applications for iOS and Android.
• Executed test cases for wireless handset drivers, API's, and applications.
• Responsible for performing the Mobile Automation testing using UFT.
• Responsible for performing the Accessibility Testing to meet the WCAG level “A” and “AA” standards using tools like NVDA, a Designer, and Firebug.
• Participating in Agile meetings - product backlog meetings, Sprint back log meetings, Sprint planning meetings, Daily Stand ups.
• Involved in ATDD approach.
• Timely interacting with Client & ensuring the deliveries are made on time. Addressing the quality issues & providing the on time support without any delays.
• Provide input from a testing perspective to the delivery release roadmap and project schedule plan, capacity, and deployment to production schedule.
• Coordinated/managed work between on-site & off-site/off-shore test teams

Confidential, Mooresville, NC

Sr. QA Analyst

Environment: Quick Test Professional10.0,Perfecto Mobile, Quality Center10.0,Agile (SCRUM), MS Office, SQLServer2008, SOAP UI 2.0, Windows XP/Vista.

Responsibilities:

• Performed Integration, Functional, GUI testing and Involved in Regression testing on each build during the various phases of the application.
• Responsible for conducting Weekly Automation Status meetings, Monthly check Points, Defect Triage Meetings and representing QA in Weekly Project Status meetings, Bi-weekly Portfolio Meetings.
• Created the detailed test plan and test cases from the User Stories that are selected for implementing in the Current Sprint.
• Coordinated regression testing with external applications from outside the program and managed test environments for different technologies.
• Managed Requirements, Test plan, Test cases and Test automation scripts using HP Quality Center to facilitate Traceability.
• Performed extensive web services Testing using SOAPUI Tool.
• Validated XML messages using SOAPUI.
• Validated SOAP response using SOAPUI assertions.
• Installed, configured SOAP UI to test web services using WSDL file given by Development team.
• Developed and executed Test scripts Using QTP10.0.
• Developed automated test scripts using VB Scripts to perform Functional and Regression Testing.
• Created Data Driven and parameterized automated test scripts using QTP Actions and VB Script functions and worked with Check Points.
• Took the ownership for maintaining the QTP Object Repository.
• Created and executed SQL queries to fetch data from developer database to validate and compare expected results with those actually obtained.
• Responsible for performing Mobile Testing using tools like Perfecto and Real Devices (iOS, Android, BlackBerry, tablets, Windows Mobile, etc.)
• Executed test cases for wireless handset drivers, API's, and applications.
• Responsible for performing the Mobile Automation testing using UFT.
• Developed test cases, test scenarios and user flows for various types of handheld devices covering multiple iOS and Android platforms.
• Responsible for developing data-driven applications for iOS and Android.
• Executed test cases for wireless handset drivers, API's, and applications.
• Used Quality Center for bug reporting tool to log the defects and reporting purpose.
• Coordinated with the developers for code walkthrough and inspection for static testing.

Confidential, Linthicum Heights, MD

Sr. QA Analyst

Environment: Quick Test Professional 9.2, Quality Center, Oracle Financial Apps, AgileXpress, 9.2, ASP.NET, C#, SQL, MS Office, XML, HTML, Windows XP.

Responsibilities:

• Analyzed the business requirements/ User Stories and prepared the Test Plans accordingly.
• Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals. This includes HIPAA 4010; 837, 835, 270/271, and others. Provided healthcare provider problem resolution. Work as a medical coding SME, including ICD-9, HCPCS; Procedures and diagnosis testing
• Worked on 837 and 835 projects, including syntax and business rules for X12 HIPAA 4010 and 5010 validation for loops, segments, elements, qualifiers and code sets. Create export and XML processes for Lotus Notes
• Tested the Diagnosis Code, Diagnosis Code Header and ICD-Indicator verifying the Diagnosis Code for ICD-9 or ICD-10.
• Worked on various tasks, which involved writing Test Cases, Test plans, testing functionality from the functional specification/ User Stories and also verifying the test cases provided by the developers.
• Used QTP 9.2 for preparing Regression bed of Regression Testing.
• Created Data Driven and parameterized automated test scripts using QTP Actions and VB Script functions and worked with Check Points.
• Extensively used QTP checkpoints, Bitmap checkpoints, Database checkpoints while doing the functional test of the application.
• Performed Smoke Testing, Security Testing, GUI Testing and User Acceptance testing.
• Created SQL queries to test the backend functionality of the application.
• Tracked defects and reported bugs to developers to resolve issues using QC
• Conducted User Acceptance Test (UAT) with users and Customers and wrote Issues log.

Confidential, MI

QA Analyst

Environment: QTP 9.2, Team tracker 5.1, VB script, Java, Windows XP/Vista, Agile(scrum),DB2.

Responsibilities:

• Developed, Enhanced, and Maintained automated testing scripts with Quick Test Pro for Regression, Integration, and system Testing.
• Used Parameterization for using various data to test the application.
• Enhanced scripts by putting standard, bitmap, and database checkpoints using Quick Test Pro.
• Involved in Database Testing with DB2 and Analyzing the Results through Regression Testing.
• Developed and executed integration test scenarios.
• Performed Business Process Testing (BPT) using QTP.
• Produced timely Testing Metrics and Summary Reports for project management and the quality assurance manager throughout testing life cycle for use in gauging testing status and identifying any course corrections needed to ensure adequate coverage and quality.
• Designed the reusable and modular action components for the eAWR application using QTP.
• Identified defects, retested defects using defect Tracking and Reporting software’s defects using Team tracker during various phases of testing.

Confidential, CA

QA Analyst

Environment: Agile, QTP 9.0, Quality Center, .Net, SQL, Windows XP, MS Office, XML, HTML.

Responsibilities:

• Involved in test script development, test execution, test analysis, defect tracking.
• Conducted User Acceptance Test (UAT) with users and Customers and wrote Issues log.
• Used Quality Center as a Test Management Tool for systematic control over the testing process.
• Used Quick Test Professional for best solution for regression test execution.
• Created queries to test the backend functionality of the application.
• Created Data Driven and parameterized automated test scripts using QTP Actions and VB Script functions and worked with Check Points.
• Responsible for performing Regression testing on the Application for checking validity of functionality in different versions of the application using Quick Test Pro

Confidential

QA Analyst

Environment: Test Director, Siebel, Visual Basic 5, Oracle PL/SQL, Windows 98/2000

Responsibilities:

• Assist manager in reviewing User/Functional Requirements, Technical Design Specifications, Validation Protocols (IQ, OQ, PQ), and Validation Final Reports.
• Assisted in performance of 21CFR Part 11 Electronic Records and Electronic Signatures Computer System Compliance.
• Documented the Requirement Traceability Matrix (RTM) document to track the URS and FRS are fulfilled by executing the OQ and PQ scripts.
• Performed Gap Analysis, documented and defined the gaps and wrote Remediation Plan to bring the system in compliance with 21 CFR Part 11 Regulation and participated in preparing the implementation plan.
• Participated in bug triage meetings with developers to validate the severity of bugs and responsible for tracking of bug life cycle using test director.
• Extensively used SQL queries to verify or extract the data from the database.