SUMMARY

• Over six years of Professional Experience in various domains as a Business Analyst with a sound understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
• Experience in gathering and documenting Business Requirement Documents (BRD), Gap Analysis and system workflows.
• Effectual facilitator for JAD sessions and business/technology interactions.
• Experience in creating user stories (high level & detail level) in Agile methodology projects.
• Experience in creating and transforming business requirements into software requirement specification (SRS) and designing business models using UML diagrams such as Use Case Diagrams, Activity Diagrams, State Diagrams for projects in Waterfall methodology.
• Experience in writing Statement of Work (SOW).
• Business Analysis skills including in depth knowledge of Software Development Life Cycle (SDLC).
• Experience in developing Data mapping or Source - To-Target mappings.
• Have a thorough understanding of various phases; Requirements, Analysis/Design, Development and testing
• Experience in conducting GAP Analysis and Impact Analysis
• Experience in project with different types of methodologies like Agile Scrum and Waterfall.
• Using Microsoft Visio to develop Business Process Modeling and Data flow diagrams
• Develop Requirements Traceability Matrix.
• Experience in writing and executing test cases.
• Facilitation of User Acceptance Testing (UAT).
• Adept at creating presentations using PowerPoint and Excel

TECHNICAL SKILLS

Business Skills: Business Process Analysis & Design, Requirement Gathering, Use Case Modeling, JAD Sessions, Gap Analysis, and Impact Analysis.

Methodologies: Waterfall, Agile.

Requirements Gathering Tools - Waterfall projects: Caliber

Requirements Gathering Tools - Agile Projects: Rally, JIRA

Modeling & Designing Tools: Rational Rose and MS Visio

Testing Tools: HP Quality Center

Other Tools: MS Project and MS Office

Defect Tracking: HP Quality Center, Bugzilla

Change Management Tools: Caliber

Database: Oracle 10G, MS SQL Server

Operating Systems: Windows 7 and Windows XP

Programming Languages: C, C++, Java

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Worked as a Business Analyst on a project developed the next generation (NexGen) PrintOnline system. The project was implemented using Agile Methodology.
• Responsibilities:
• Work with Project Sponsor and Stakeholders to complete Project Charter outlining scope, goals, deliverables and timing.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Develop and deliver progress reports on requirements, prepare requirements documentation, and presentations.
• Create and maintain project schedules by estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the requirements lifecycle, providing timely reporting of issues that impact requirement progress, coordinating actions, and resolving conflicts. This includes documenting, prioritizing and tracking requests (changes, enhancements, etc.).
• Meet with BA team members periodically to discuss deliverables and deadlines.
• Work closely with IT and business partners to identify and improve functionality of the application.
• Consult with IT staff (subject matter experts and development leads) to determine business, functional and technical requirements.
• Coordinate the development of all approved versions of business and functional specifications for specified applications.
• Review the high level user stories and other technical documents with IT staff to ensure business requirements are adequately reflected in technical planning documents.
• Coordinate with review board to get approval/sign off on BRD and Technical specification Document.
• Ensure that all Tests are conducted and documented according the standards agreed upon by the business unit and IT Department.
• Ensure that all items follow the change management process and are entered and tracked through the change management software.
• Coordinate groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services.
• Analyze discrepancies in service or performance and makes recommendations for updates.
• Ensure continuing operational quality by documenting bug fixes and enhancements assigning tasks to developers, testing and releasing updates.

Environment: TeamForge, JIRA, MS Excel, MS Word, MS Visio.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Created “As-Is Business Models” and “To-be Business Models”, by meeting with subject matter experts Checks department.
• Facilitated in designing the wireframes for the self-service portal and authored the Functional Requirement Document.
• Conducted Wireframe’s and Functional Requirement Document walkthroughs with the Business Owner’s and took a sign-off.
• Involved in brainstorming sessions with the Subject Matter experts.
• Worked closely with the web development team to help them understand the requirements and supported the implementation efforts by answering questions of the developers related to the business or requirements.
• Identified Use Cases and wrote Use Case Narratives inclusive of the exception handling.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.
• Conducted a workshop to educate the employees on Business Modeling, Requirement Gathering Techniques and Creating Wireframes.
• Constructed the SRS (Systems Requirement Specification document) which included Use Cases and Activity Diagrams
• Defined and implemented Change Management policies and procedures
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Responsible for Documenting workflows and results of business analysis and obtaining sign-off from client on specifications. Maintained the Requirements Traceability Matrix (RTM)
• Facilitated user acceptance testing and test strategies with developers and testers
• Involved in reviewing Test Cases with the QA team to verify implementation of new features and enhancements.

Environment: MS Visio, Caliber, MS Excel, MS Word.

Confidential, Irving, TX

Jr. Business Analyst

Responsibilities:

• Documented the AS-IS and TO-BE Business Workflows adhering to UML standards.
• Conducted GAP analysis.
• Participated in JAD Sessions for gathering requirements from SME’s.
• Documented Meeting Minutes from the JAD Sessions.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
• Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Assisted in development of Training Plan for new technology and process improvements

Environment: UML, MS Visio.

Confidential

Business Analyst

Responsibilities:

• Requirements elicitation through workshops, and interviews.
• Requirements evaluation & analysis, working with the SMEs, by creating process design flows, use cases and wireframes.
• Requirements Documentation - business, user, system; in the Business Requirements Document (BRD), Use Case Specifications and SRS respectively.
• Data Sharing Agreements (DSA) preparation.
• Providing inputs to the Architectural Design Document.

Environment: MS Visio.