SUMMARY

• Business Analyst with 7+ years ofdiversified experience inFinance, Banking, Mortgage, and IT industries
• Extensive experience in designing and implementing business processes and developing system solutions using innovative approaches and technology for various industry applications
• Expertise in Business Analysis, Project Management,Requirements gathering, management of documentation, Software Analysis and Modeling of web/enterprise wide client/server based applications
• Involved in all phases of Software Development Life Cycle (SDLC) and comprehensive knowledge of SDLC methodologies such as Waterfall, RUP and Agile Scrum
• Well versed in performing Change Management by using Impact Analysis, Gap Analysis and Responsibility Assignment Matrix
• Experience in creation of Software Requirement Specification and Analysis for complex multi - disciplined projects. Comprehensive knowledge of use case modeling and use case specification
• Experience in conducting Gap Analysis, ROI Analysis, SWOT Analysis and Cost-benefit analysis
• Organized many Joint Application Developments (JAD) sessions, scrum meetings, walkthroughs, Interviews, Workshops and Rapid Application Development (RAD) sessions with end-users/clients/stake holders and the IT teamfor deriving detailed functionality aspects of business process. Also led SCRUM sessions for SPRINT Planning
• Assisted Quality Assurance team for developing Test Plans, Test Cases, and Test Scripts and experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts
• ConductedIntegration, Regression, Functional, System and User Acceptance Testing
• Developed RACI Charts for clarifying roles and responsibilities in cross-functional/departmental projects and processes
• Excellent business writing skills essential for producing various business documents such as Functional Requirements Document (FRD) and Non-Functional Requirements Document (NFRD). Working knowledge of Technical Requirement Documents
• Experience in Data Analysis techniques such as Data Flow Diagram, Data Mapping, Decision Tree Analysis and good knowledge of SQL queries
• Strong knowledge of Business Process Modelingassessing “As Is” & “To Be” scenarios and Business Re-Engineering, applying Unified Modeling Language (UML). Expertise in Business Modeling using tools like MS Visio and Rational Rose
• Extensive experience in creating Screen Mockups and Wireframes using Mocking Bird

TECHNICAL SKILLS

SDLC Methodologies: Agile, RUP, Waterfall

Requirement Management Tools: Rational Rose, Rational Requisite Pro

Business Modeling Tools: SmartDraw, MS Visio, Rational Rose

Change Management Tools: Clear Quest, Rational Clear Quest, MS Visio, Rational Clear Case

Databases: My SQL, MS Access 97/2000/2003 , SQL Server, Oracle

MS Office Suite: Word, Excel, Access, PowerPoint, Project, Outlook

Testing Tools Knowledge: Mercury QC, Quick Test Pro, Load Runner

Languages: C, C++, SQL, HTML

Techniques: RACI Chart, DTA(Decision Tree Analysis), Data flow diagrams, Block diagrams

Operating Systems: Windows 2000/XP/7

Project Management: Microsoft Project, Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential, Chicago, Illinois

Business Analyst

Responsibilities:

• Collected business requirements from various business users and translated them into Business requirements document
• Assisted Project Manager with the project plan and business case documentation by identifying key business requirements, describing primary responsibilities, timelines, deliverables and key milestones
• Conducted various meeting sessions with the development team to understand the technology and the procedure of deployment
• Prepared and analyzed As-Is and To-Be workflow scenarios, designed new process flows and documented the business process and various business scenarios and activities of the business from the conceptual to procedural level
• Performed Gap,ROI and cost-benefit analysis for successful implementation and involved in documenting the same
• Identified and prioritized features(core and ancillary) that need to be developed after interacting with the stake holders
• Implemented Rational Unified Process (RUP) methodology for SDLC
• Actively involved with database team for identifying the important data to be carry forward from last system i.e. Data mappingand data modeling
• Extensive Business Requirement Documentation and Process Documentation
• Used Story Boarding for interviewing the managers of accounting, customer service and business departments to determine business needs, resources available and time constraints for the project
• Created RACI charts to assign and clarify roles and responsibilities and created wireframes and page mockups to help business users visualize the website
• Created and maintained requirements for the web portal in User Requirement Specification by using Rational Requisite Pro, Detailed Use Cases
• Created Use cases and Activity diagrams using MS Visio to give web developers a better idea of the application design
• Managed change requests from business users and web developers and conducted JAD sessions to resolve conflicts between key users and web developers
• Translated Business requirements to functional and technical language with the help of Use cases and UML diagrams for developers
• Managed the testing operations in various environments from development to production with Mercury Quality center and proprietary tools along with detailed test cases, test flow and test plans

Environment: MS Word, MS Excel, MS Outlook, Windows 7, Java, J2EE, SQL Server, Microsoft Visio, Microsoft Project, Rational Requisite Pro, Mercury Quality Center

Confidential, Chicago, Illinois

Business Systems Analyst

Responsibilities:

• Analyzing the business requirements and preparing use-case diagrams using Rational Rose
• Responsible for developing conceptual designs from requirements
• Responsible for writing detail design documents andsequence diagrams
• Designed Savings & Retirement module and integrated it with other modules
• Identified business needs, evaluated business and technical alternatives, recommended solutions and participated in their implementation
• Performed Strategic analysis including Gap analysis, SWOT, Impact & Risk analysis
• Involved in writingSQL queries for resolving data issues
• Created Business Case document,Activity diagrams,Entity-Relationship diagrams.
• Involved in scrum meetings and implemented the Agile methodology of software development and developed user stories and dashboard for the system.
• Was instrumental in design, creation of features, translation of business rules and management
• Involved in the Integration Testing and User Acceptance Testing support
• Involved in preparing the test plans and executed test cases for integration and system testing
• Involved in the entire software development cycle spanning requirements gathering, analysis, design, development, building, testing, and deployment

Environment: MS Excel, MS Word, MS Visio, Agile, Rational Rose, Java, J2EE, Web Services, SOA, Oracle 9i, HTML, Clear Case, Windows XP, JIRA, Atlassian Confluence, Lotus Notes

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Involved in analysis and design of business for the project
• Identified all the required inputs and interaction of the system with legacy and other functional units existing in the same eco-system
• Performed extensive requirement analysis including Data analysis and Gap analysis
• Modeled and documentednew business methodology that better supports the current running applications with few changes
• Designed and developed Use Cases, workflow Diagrams to represent business process using MS Visio and UML
• Involved in setting up goals on organizational level and also in planning the projects
• Actively involved in several Scrum meetings and implemented Agile methodology in the software development process.
• Conducted regular training sessions for users and stakeholders
• Involved in Integration, regression and system testing
• Designed the use cases, process flows, check points, validations and other much needed documentation for the web portal
• Analyze business needs, create and develop new functionality to meet real time data integration that facilitated decision making
• Release Management support activities
• Involved in all the stages of System Development Life Cycle (SDLC)
• Involved in resolving QA, UAT and Production Issues

Environment: Windows 7, Microsoft Visio, SnagIt, MS Excel, MS Word, SQL Developer,MS PowerPoint, Altassian JIRA, Agile Methodology, Java Enterprise Applications,DB2 database, SQLServer, Webservices, MS Outlook

Confidential

Business Analyst

Responsibilities:

• Interacted with clients and analyzed the business flow. Performed Gap analysis and proposed an improved business model
• Interacted with Subject Matter Experts and stakeholders to get a better understanding of client business processes and gather business requirements
• Lead and participated in many JAD, Requirement Gathering sessions with the business unit and translated them to the developers with supportive documentation and action plans
• Designed the business process using use-case diagrams, user stories and flow charts
• Involved in Project planning, project evaluation and project scheduling
• Provided solutions to ensure project activity is in accordance with project plan and standards
• Verified the functional aspects as per the Business Process, validated the interfaces with the other systems and data conversion from the legacy system
• Determined the source of computer problems and documented resolutions for future reference
• Served as a liaison between users and the technologyteam to resolve issues
• Assisted testing team writing test cases and using tools to verify effectiveness
• Worked with development and testing teams to accomplish timely release objectives

Environment: MS Word, MS Excel, MS PowerPoint, Windows XP, Microsoft Visio,PHP, MySQL, Apache, HTML, Waterfall methodology, Novell Groupwise