SUMMARY

• 4.5 years of hands - on IT experience in Business Analysis and Quality Assurance Testing.
• Demonstrated proficiency in executing Agile and Waterfall methodologies, Software Development Life Cycle (SDLC), Object Oriented Analysis (OOAD), Business Process Modeling, User Experience Design, Gap Analysis, Rational Unified Process (RUP), Unified Modeling Language (UML) and User Acceptance Testing (UAT)
• Demonstrated proficiency in software application development, requirement gathering and analysis, validation, functional specifications, leading JAD sessions, developing Business Use Cases, User interface Design, relational database models and data flow models and testing (test cases and perform unit testing, integration & system testing and UAT).
• Highly proficient in working with business users and stakeholders to elicit, analyze, communicate and validate requirements using Joint Requirement Planning and Brainstorming sessions, identifying Functional, Non-Functional and Business Rules and subsequently modeling them.
• Thorough understanding and hands on experience on trading system and trade life cycle - trading order initiation, pre-trade compliance checking, trade execution, settlement, settlement position reporting, custody and client reporting.
• Expertise in Manual Testing in all the phases, including test planning, test case development, test case execution, defect tracking, and evaluation of test results along with bug Reporting tools like Quality Manager
• Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, Test Cases and Test Scripts, Test Procedure based on the User Requirement Document, System Requirement documents, and functional Requirement documents
• Extensive experience in performing Gap Analysis, Risk Analysis and Feasibility Analysis by understanding the existing system (functionality and technology), identifying and documenting the enhancements to meet the end- state requirements
• Demonstrated proficiency as a QA Lead - highly proficient in preparation and review of Test Plan, Test Strategy, Test Case, Trace Matrix and Defect Life Cycle.
• Demonstrated proficiency in developing use cases, activity diagrams and process documentation using MS PowerPoint, Microsoft Visio, Business Studio, MS Excel, MS Word and MS Access
• Confidential Manager's Choice Award, given by managers to direct reports who demonstrate Confidential values and practices.
• Consistently recognized by both client and employers as a fast learner with excellent problem solving and technical troubleshooting abilities

TECHNICAL SKILLS

Methodologies and Framework: Agile/Scrum and Waterfall SDLC methodologies, PMI and CMMI Best Practices,, BPMN Methodologies, Change Management, Release Management, Database Design (RDBMS), System Migration/Integration, Rational Unified Processing (RUP), Unified Modeling Language (UML)

Testing Tools: Clear Quest, Quality Manager, Quality Centre/ALM, SOAPUI, Fitnesse

Software Packages: Sharepoint 2010, Microsoft Project, Microsoft Office Suite, Active Directory, VSS, Clear Quest, Quality Manager, Quality Centre/ALM, SOAPUI, Fitnesse, Mainframes with IMS/DB, DB2, CICS, PLASM

Operating System: Windows 2000/XP/Vista/7, UNIX, Linux

Databases: Oracle, SQL Server

Languages: C, C++, COBOL and SQL

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Business and QA Analyst

Responsibilities:

• Performed business requirements analysis and elicitation for multiple enterprise platform projects within NMS.
• Gathered requirements to design Order/Trade Capture processes, integration with portfolio accounting system from multiple components, End Client and Management reporting.
• Coordinated software development project activities through all phases of the SDLC (analysis, implementation, training, documentation)
• Used AGILE methodology and worked in short SPRINTS to achieve goals.
• Developed the Epics and Themes for the Scrum Project in Team Foundation Server (TFS).
• Record and track the errors and bugs found in the code during Unit test in quality tracking tool JIRA.
• Create Test Plans for the Change requests, define various test conditions to test the requirements, build test cases based on the test conditions, Execute test cases in the specified test region with the specified inputs.
• Devised and prioritized the Product Backlog by conducting requirement churning sessions with various Business / Product Teams.
• Defined and gathered QA Acceptance Criteria, developed QA test strategies, test cases and executed to make sure the expected functionality is delivered following agile methodologies
• Execution of test cases (SIT and UAT environments) and analyzing results for validity
• Created workflow diagrams, AS-IS and To-BE process maps and models, activity diagrams and use cases with Microsoft Visio for incorporating design changes in the transaction processing system for the client and developed detailed use case scenarios based on detailed analysis and discovery
• Ensured consistent CMMI Level 5 compliance of project deliverable quality throughout implementation and post production deployment best practices
• Prepare and Manage traceability matrix for business requirement, design documents and development work items.

Confidential

Business Analyst/ Test Specialist

Responsibilities:

• Business and QA Test Analysis for claims processing system which processes the claims submitted by medical care customers of WellPoint. The technologies involved are Mainframes with IMS/DB, DB2, CICS, PLASM and XML.
• Developed functional requirements and business use cases for solution to organize, automate and process data across multiple business systems.
• Break down BRD (Business Requirements Document) into Technical User Stories and prepare Technical Approach document for complex User Stories.
• Prepare and Manage traceability matrix for business requirement, design documents and development work items.
• Vendor analysis & product assessment to identify best product for de-scoping, conduct feasibility analysis to assess immediate & long-term benefits post development.
• Facilitated daily stand up meetings with enterprise and technology architects and sprint review meetings to review the completed work for presenting it to the stakeholders
• Managed and controlled change requests/defects using Clear Quest and made sure members in the team followed the change guidelines.
• Involved in analysis and Bug fixing of the reported issues in different test phases such as Component, Integration, System and Business Validation testing.
• Carrying out root cause analysis of the defects, reviewing the design and the code written by offshore associates.
• Worked on the development and changes to the look and feel of the web application and performed user acceptance testing (UAT) for errors and System Testing.
• Managed and maintained the quality aspects of the integration modules including design input and output documentation, performed risk analysis, verification and validation activities related to design modules and facilitate formal design reviews
• Co-ordinate with the development team and ensure quality deliverables, attend daily status meeting with team to discuss the progress of the task assigned and provide the updates on the progress of the task assigned.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures and ensured 100% defect free code at the end of solution implementation and less than 1% Severity 2 and above tickets within 3 weeks of production deployment
• Build the status report and present to the Senior Management on a weekly basis with emphasis on the current and future outlook for the project.