SUMMARY

• Results - driven consultant with 6 years experience in Business Analysis, Web based Project, Software Product Development and Implementation.
• Proficient in all phases of Software Development Life cycle and understanding of various application development methodologies i.e. (Waterfall, Step, Iterative, Agile, RUP)
• Experience in understanding the Business Process Flows, Case Tools.
• Experienced in full SDLC Methodology including Waterfall, RUP and Agile Software Development.
• Extensive knowledge in Requirement Gathering Analysis through user interviews, workshops and existing systems documentation and procedures. Experience in Rational Clear Quest and Rational Requisite Pro.
• Adept at creating, editing, and coordinating extensive communication networks through the facilitation of Joint application design (JAD) sessions, Joint Requirement Planning sessions (JRP), and Rapid Application Development (RAD) sessions with IT Groups and Conflict Management with Project team members.
• Extensive experience in creating Screen Mockups,
• Experienced in multiple system design and modeling methodologies such as Rational Unified Process- RUP.
• Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams, Class diagram, Sequence diagram based on UML methodology using tools like Enterprise Architect and MS Visio.
• Translated and provided training to end users.
• Experience in MS Project and Office to manage schedules, deadlines, resources and collaborate on the project.
• Experience in Clinical system and Pharmacy Benefit Management.
• Strong knowledge of current industry standards, such asHIPAA, cGMP, CAPA, CPT, ICD - 10, IDC-9, DRG, and NDC coding.
• Skilled in the areas of writing Business Requirements Document (BRD), Functional Specifications Document (FSD) and System Requirement Specifications (SRS).
• In-depth knowledge and experience in the documentation of specifications, design and development of use case scenarios.
• Ability to gather business and technical requirements from both formal and informal sessions and adept in prioritizing requirements based on business needs and managing resources and budget for the project.
• Experienced in Requirements Traceability Matrix (RTM), test plan and test procedure development and review, project customization and administration, defect management, configuration management and version control, and business documentation.
• Worked extensively with the QA teams to support designing/writing Test Plan and Test Cases for the Unit/system/regression/User Acceptance testing. Worked on Test Director 7.5 and QTP.
• Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.
• Proficiency in Microsoft Office suite - Microsoft Word, MS Excel, Access, MS PowerPoint and MS Visio.
• Certified coursework in German language.
• Experience in handling off-shore requirements and working for different time zones.
• Excellent leadership and influencing skills to facilitate and cross-functional teamwork in a fluid environment.
• Excellent analytical & problem solving skills and a team player with strong interpersonal and communication proficiency and a team-oriented individual with excellent interpersonal, planning, coordination, and problem-solving skills.

PROFESSIONAL EXPERIENCE

Confidential, Seattle, Washington

Business Analyst

Responsibilities:

• Adhered toHIPAAfor health insurance & Medicare claims, responsibility included from functional requirement specification to testing theclaims forHIPAA-compliant format and also to ensure all NCPDP formatting standards.
• AnalyzedHealthcaretransaction flow forHIPAAHealthcareTransactions.
• Requirements specification forIndemnityHealthcareplansand Indemnity Payer.
• Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors andall key stakeholders were motivated to complete assigned tasks.
• Part of BA on a cross-functional Agile/SCRUM project team.
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Manage the Requirements (Business as well as System requirements), performed requirementsanalysis along with the creation of Use Case Scenarios. Modeling of the business and application using Rational Unified Processing (RUP) and Unified Modeling Language (UML).
• Communicated the wire frame, process flow and storyboard of the app for the clients.
• Created Process Work Flowsand responsible for preparing SoftwareRequirement Specifications (SRS), Functional Specification Document (FSD).
• Participated in developing test plans and test procedure templates and guidelines to be used by theproject team with detailed screen layouts with regards to various types of corporate actions.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Assisted the Senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Identified Actors, Activities, Artifacts and Workflows and developed use case diagram using Rational Rose.

Environment: UML, SDLC, MS Visio, Microsoft Office Suite, Quality Centre, Windows XP.

Confidential, Emeryville CA

Business Analyst

Responsibilities:

• Involved in all phases of software development life cycle in RUP framework.
• Worked in the RUP environment for the elicitation, representation of requirements and in change management.
• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix (RTM) using Rational Requisite Pro. Performed user interviews and facilitated JAD sessions.
• Assessed the flaws in the existing AS-IS system and made clear recommendations of Business process improvements and Business process reengineering (BPR) and incorporated them in the future to-be system design.
• Wrote Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Helped to identify potential problems quickly, before they occur and interacted with customers providing product information, product use information, and technical assistance on web sites that are accessible 24 hours a day, 7 days a week.
• Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancement for the system.
• Developed Process for Data Flow Diagrams (DFD) and Entity Relational (ER) models for the AS - IS and TO-BE systems.
• Actively involved in the UML based Class, Communication and activity Diagrams for certain modules of the application in collaboration with Design Team.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Consistently documented functional and business requirements using use cases and Unified Modeling Language (UML). Provided End-user support by supplying effective product, efficient process and functional solutions to enhance current user application functionality.
• Interacted with prospects, clients and industry representatives for gathering, analyzing, writing and translating business and functional requirements into FRS.
• Utilized Rational Unified Process (RUP) as the rigorous and disciplined approach to the design and construction of the GWMP.
• Maintained, communicated and tracked requirements using Rational RequisitePro.
• Coordinated with the team that directly supports the operations and accounting departments for FI settlement and clearance.
• Acted as a liaison between the technical staff and the users (staff and management).
• Proactively recommended innovations and modifications which are in compliance with industry requirements and are consistent with corporate objectives and goals to improve operational processes, systems, policies and procedures.
• Functioned as a vital liaison between the business line, operations, and the technical areas throughout the project cycle.
• Worked with Project Manager, development project teams with regards to functional specifications, quality assurance scripting, and product rollout.
• Utilized business process methodologies to facilitate the streamlining of design processes through business and technical resources.
• The client in making business decisions, doing testing and validation, helping them setup their future business processes and procedures.

Environment: RUP, UML, Rational Rose, Rational RequisitePro, Windows XP, MS Visio, MS Office Suite.

Confidential, Melbourne, FL

Business Analyst

Responsibilities:

• Identified and validated high potential business opportunities for stakeholders.
• Used Rational Unified Process (RUP) for streamlining the teams development activities
• Gathered business Requirements, analyze data/workflows. Defined the scope and progressed from problem Statement to well-documented Designs
• Utilized Rational Req Pro as a user to analyze the business requirements
• Developed Use Case diagrams with MS Visio and also created Business Flow Diagrams, Activity/State diagrams, and Sequence diagrams, which enabled developers and other stakeholders to understand the business process
• Created business process workflow diagrams (Activity diagrams) in Rational Rose
• Worked through Software Development Life Cycle (SDLC) from Requirements, Analysis, Design, and Implementation through Testing.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes
• Conducted iterations and communicated results and milestone achievements to the stakeholders while keeping the developers closely updated on all documented refinements.
• Created and maintained a project schedule using MS Project showing all target dates for deliverables.
• Created and maintained complete development plans that included functional specifications, requirements engineering, Use Case modeling, risk assessment and mitigation, internal and external workflow.

Environment: Rational Rose, Rational Requisite Pro, SQL, MS-Project, MS-Office.

Confidential

Business System Analyst

Responsibilities:

• Gathered business requirements, documented user cases and documented results for new direct mail program.
• Conducted requirements analysis using a Use Case driven approach and produced detailed use cases for all the interfaces.
• Conducted several Requirement Gathering Sessions (RGS) for gaining detailed requirements and finalizing Business Requirement Document (BRD).
• Used UML to produce use case models, and sequence diagrams, as part of the detailed design of interfaces.
• Used Rational Unified Process (RUP) for streamlining the team’s development activities.
• Performed User Acceptance Testing and end user training.

Environment: MS Office Suite, MS Visio.