SUMMARY

• MBA and Engineer with 8+ years of experience in Requirement gathering, Business analysis, Consulting and Client interfacing.
• Proficient in Software Development Life Cycle (SDLC): analysis, design, testing, and implementation of software application and different methodologies such as Agile and Waterfall
• Proven expertise in facilitating JAD sessions to resolve critical issues in key - pain areas throughout the system development
• Well versed in requirement elicitation by interacting with end users, analyzing existing business process, and generated Business Requirements Document (BRD) and Functional Requirement Specifications (FRS) with excellent business writing skill.
• Strong experience on Retail Banking domain related to Cards, Internet Banking, Core banking and Wealth Management
• In-depth knowledge of Loan and Mortgage - Origination, Servicing, Loss mitigation, compliance regulations and instruments
• Good knowledge and understanding of Capital Markets, Global Forex Trading platform and instruments
• Hands-on experience in performing GAP Analysis, Risk Analysis, and Feasibility Study to check the compatibility of existing system infrastructure with To-Be business process
• Extensive experience in translating business requirements into detailed specifications employing Unified Modeling Language (UML): written use cases, use case diagrams, sequence diagrams, business process, system flows, screen mockups and data flow diagram using MS Visio and other UML tools
• Strong experience in managing teams of sizes ranging from 5 to 25
• Strong experience in project planning, resource planning, conducting status meeting, iteration scheduling, tasks assignment, and change management
• Expertise in conducting Functional Testing, Integration Testing, System Testing, Performance Testing, Regression Testing, Smoke Testing, and User Acceptance Testing (UAT) to ensure quality product and assisted QA team in generating test plans, test scenarios, test cases, and managed complete defect tracking life cycle using QC
• Hands-on experience in generating Requirement Traceability Matrix (RTM) to establish relationship between base line documents and track business requirements through-out the development and testing process

TECHNICAL SKILLS

Requirement Tools: Blueprint Requirement Center, IBM Rational Statemate, IBM Rational Requisite Pro

Tools: and Packages: Ab Initio, Oracle, Toad, SQL(Sequel), Teradata, Unix, MS Visio, MS Office Suite, MS Project, iRise, Quality Center

PROFESSIONAL EXPERIENCE

Confidential

Vice President/Business Analyst

Responsibilities:

• To ensure that Basel compliance requirements are implemented for Corporate Investments and Global Funding Line of Business. This includes
• Analysing Enterprise Data Architecture(EDA) and Enterprise Data Management(EDM) requirements
• Working with technology teams to implement the requirements
• Gathering evidence of implementation
• Working with internal audit team to validate adherence i.e. get certified as Authorized Data Source
• Overall tracking to ensure timely implementation
• To establish and lead local domain governance and change management to ensure all changes to Enterprise Key Business Elements (KBEs) are proactively identified and vetted with business partners. This includes
• Implementing process for governance and change management
• Analysing upcoming deliverables to proactively identify critical updates to KBEs
• Planning and implementing communication strategy- meetings series, presentations, email notifications etc
• Communicating with downstream leaders (Directors/SVPs/MDs)
• As agile expert helping project team to implement agile methodology in efficient way using version one tool

Confidential, Charlotte, NC

Technical Analyst/Business System Analyst

Responsibilities:

• Lead a team of 4 Wipro TAs across multiple projects
• Monitor and manage the new ‘Quartz’ trade service as single point of contact for current and future releases. Currently implementing Spot, Forward, NDF, Window FWD, Drawdown and Position Transfer.
• Interact with Business Users to understand business process, gather business requirements, perform detailed domain & technical analysis and document FSD
• Organize JAD Sessions
• Analyse the performance of application/code using Dynatrace,
• Analyse JBOSS server issues/errors for root cause analysis and help dev team in rectifying them.
• Track the dataflow of forex trades using Unix and IR360(MQ)
• Validate Data in Oracle db, Sequel db and DataGrid (Oracle Coherence)
• Own the build process for SIT environment and UAT using AnthillPro
• Perform defect resolution/clarification for Dev and QA teams using HP QC/ALM

Confidential, Richmond, VA

Lead Business System Analyst and Project Lead

Responsibilities:

• Interacted with Corporate Strategy team and Business Users across all Lines of business (Bank, Card and Loans) to understand business process and gathered business requirements
• Followed Agile methodology and developed the artifacts such as Scope document, HLBR (High Level Business Requirements), DBR (Detailed Business Requirements), SR (System Requirements), STTM (Source to Target Mapping), Production validation(PLV - Post Launch Validation) in different phases throughout system development process
• Led a team of 4 BSAs, 2 Tech leads and 2 Developers as overall owner for all requirements and documentation
• Used Teradata and SQL(Sequel) extensively across multiple databases for data validation and system analysis.
• Analysed process and design with developers using Ab Initio
• Performed GAP analysis, Business Case Analysis with Strategy team for ‘Go-No Go’ decisions.
• Organized JAD Sessions with the stakeholders to develop architectural solution, compare functionalities with the user requirements, analyse, and prioritize system specifications
• Created test plan, test scenarios, and test cases to execute the scenarios and performed functional testing and integration testing to check the performance and functionality of each system and performed feasibility
• Organized UAT with client as single point of contact for all issues
• Coordinated with Developers and Testing team for Unit testing, SIT testing, Performance testing and defect resolution
• As project lead, performed sprint planning, capacity assessment, team management, risk analysis and prepared weekly status report for leadership

Confidential, Richmond, VA

Business System Analyst

Responsibilities:

• Interacted with Business Users to understand business process, gathered business requirements, defined scope. Documented BRD and created Functional Design Document.
• Performed GAP analysis by understanding the existing business process and identify the GAP and mapped current and the expected process of vendors application, documented enhancements, issues and new features
• Organized, participated and performed Poof Of Concept to demonstrates full functionality of the vendor application in actual production environment
• Followed UML methodology - created business workflow diagrams, vendor application system flows, data flow diagrams, system integration diagrams and architectural diagrams of the applications and different systems using MS Visio
• Followed guidelines and developed artifacts as per Waterfall methodology in different phases throughout system development process
• Organized JAD Sessions with the stakeholders to develop architectural solution, compare functionalities with the user requirements, analyze, and prioritize system specifications
• Created test plan, test scenarios, and test cases to execute the scenarios and performed functional testing and integration testing to check the performance and functionality of each system and performed feasibility
• Performed SQL(Sequel) queries to interact with different database and to understand the data flow with different systems
• Organized UAT with client as single point of contact for all issues
• Coordinated with Developers and Testing team for Unit testing, SIT testing, Performance testing and defect resolution

Confidential

Senior Business Analyst

Responsibilities:

• Exercised various initiation techniques for gathering business requirements from business users and SMEs and documented Software Requirement Specification which outlines the project requirements which indicates any changes in project scope, and reviews any risks associated with the risk pricing project
• Interpreted and analyzed the business and system needs and documented Approach and Design which describes in detailed functional and data analysis of system requirements that lays down the groundwork for system to be built and delivered
• Followed guidelines and developed artifacts as per Waterfall methodology in different phases throughout system development process
• Analyzed and gathered requirement on US mortgage - loss mitigation using Blueprint Requirement Center, requirement management tool.
• Created UML diagrams using MS Visio to create Sequence Diagrams, System Flow, and use cases to document the business process work flow
• Designed, analyzed, and validated Graphical User Interface (GUI) screen mock-ups using iRise and continually redesigned the system to make it more user-friendly for the business users
• Created integration test plans, test strategies and test cases and performed integration testing to test the functionalities and co-ordinate with developers, senior system designer and project manager of application services to ensure minor fixes before system testing
• Actively facilitated complete UAT process - creating UAT schedules, testing guidelines, managing feedback, follow-up, and resolving open issues

Confidential

Lead Business Analyst

Responsibilities:

• Facilitated client management (offshore & onsite) for Poland, Hungary and UAE for Loan Origination for Mortgage, Credit Cards, Cash loan and Overdraft
• Discussed and analyzed with Confidential country Product heads for Poland, Hungary and UAE on “as is” and “to be” business process for Loan Origination module.
• Led team of 4 Business Analysts and 2 Test Engineers
• Analysis, identified and documented business scenarios w.r.t regulations, customer segments, fraud management, products etc
• Followed UML methodology - created business workflow diagrams, vendor application system flows, data flow diagrams, system integration diagrams and architectural diagrams of the applications and different systems using MS Visio
• Provided domain understanding to testing team to develop “End to End” Process based test cases for Loan Origination.
• Coordinated User Acceptance Testing (UAT) to ensure quality product
• Assisted testing team in creating test plan, test cases, and used Quality Center for Defect Tracking
• Developed Traceability Matrix as per user requirements and test cases to ensure the project initiatives meet the expected deliverables

Confidential

Lead Business Analyst

Responsibilities:

• Led the entire engagement from initiation to sign off as Lead BA and onsite coordinator.
• Managed the interactions with business users in terms of defining the scope and clearly identifying the deliverables
• Performed in-depth GAP Analysis to determine the project scope by documenting the existing process workflow and the proposed process workflow ensuring that system initiatives are met
• Led a team of 25 Business Analysts and performed various project management tasks such as documenting project plan, resource management, project scheduling, and tracking the project development throughout the process
• Comprehensively used Blueprint Requirement Center to document UML diagrams such as use cases, business workflow diagrams, and system architecture
• Designed, analyzed, and validated Graphical User Interface (GUI) screen mock-ups and continually redesigned the system to make it more user-friendly for the business users
• Trained entire team of 53 business analysts to successfully executed the project

Confidential

Management Consultant

Responsibilities:

• Formulated business strategies by collaborating with business stakeholders, operations team and leadership (CEO, CFO and Director Business Strategy).
• Captured business requirements and translated them into optimal business solutions
• Performed market assessment and competitor analysis
• Prepared business plan and financial modelling to understanding the revenue projections and cost estimations.

Confidential

Management Consultant

Responsibilities:

• Formulated business strategies by collaborating with business stakeholders, operations team and leadership (CEO, CFO and Director Business Strategy).
• Captured business requirements and translated them into optimal business solutions
• Performed market assessment and competitor analysis
• Prepared business plan and financial modeling to understanding the revenue projections and cost estimations.

Confidential

Management Consultant

Responsibilities:

• Interacted with Client to gather requirements
• Performed site analysis of cement factory at Shillong, India
• Formulated business strategies by collaborating with business stakeholders, operations team and leadership(COO and CFO)
• Performed financial analysis to estimate the business impact and estimating cash flows in different business scenarios
• Analysed the social and environmental impact by local site inspection, interaction with employees and discussion with experts.
• Performed market assessment and competitor analysis

Confidential

Management Consultant

Responsibilities:

• Formulated business strategies by collaborating with business stakeholders, operations team and leadership
• Captured business requirements and translated them into optimal business solutions
• Performed market assessment and competitor analysis
• Developed product roll out plan based on client’s timeline
• Formulated of business plan and financial modelling to understanding the revenue projections and cost estimations.
• Analyzed the post launch scenario to comprehend the sales statistics and optimized the business plan accordingly.

Confidential

Business Analyst

Responsibilities:

• Interacted with Business users to gathering, analyse and document requirements.
• Followed UML methodology - created business workflow diagrams, vendor application system flows, data flow diagrams, system integration diagrams and architectural diagrams of the applications and different systems using IBM Rational Statemate
• Utilized modeling techniques to discover and clarify functional and data requirements
• Worked closely with Project Management team, providing inputs during project planning (resource requirements, development estimates, etc.) and throughout the development life cycle to ensure business objectives are met
• Created test plan, test scenarios, and test cases to execute the scenarios and performed functional testing and integration testing to check the performance and functionality of each system and performed feasibility study on system integration of different applications
• Performed GAP analysis by understanding the existing business process and identify the GAP and mapped current and the expected process of vendors application, documented enhancements, issues and new features
• Proactively anticipating project risks and issues and ensures adequate mitigation efforts are put in place to ensure overall delivery is not compromised