SUMMARY

• A Business Analyst, Project Coordinator, Project Guide, Trainer with 10 years of experience in IT, Computer and Electronics Engineering.
• 6+ years of strong Business Analyst experience in different domains like Health Care, Education, Retail and Human Resources.
• Experienced in collaborating with a wide variety of People from Business users like - Claim Adjusters, Accountants, Doctors, Scientists, Lab Specialists, Army Officers, to - Developers, Testers, Network, Database, Security administrators.
• Experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methods like Rational Unified Process (RUP), Agile (SCRUM) and Waterfall Method.
• Extensive experience in conducting Joint Application Development (JAD) session for requirement gathering, analysis & design.
• Experienced in documentation of business process requirements & functional requirements, design & development of Use Cases, Business Logic, Data analysis, Process Modelling, Data flow mapping, Requirements Traceability Matrix.
• Worked extensively on the various data centered activities like Data profiling, data mining, data migration, data modeling and the data quality/ assurance.
• Experienced in MS Office suite: MS Word, Outlook, Project, PowerPoint, and Advanced Excel.
• Advanced Microsoft Excel user including V-lookups, Pivot Tables, Consolidating data, PMT function, and Cell protection, Macros, Charts and working with multiple worksheets.
• Well versed with gap analysis, root cause analysis, developing proof of concept, trend analysis, forecasting and impact analysis.
• Expertise in developing test plan, creating test cases based on product features and functionality, conducted unit testing, alpha & beta testing, regression, system Integration, functional & load testing. Lead user acceptance testing (UAT) for production release cycles.
• Strong knowledge & experience in Lean/Six sigma, continuous process improvement & data quality improvements.
• Good Knowledge of Hospital Management Systems, HL7 standards, Electronic Health Records, Electronic Medical Records.
• Good Knowledge of Human Capital Management and Time sheet and attendance Management tool.
• Good Knowledge of Human Resource, Accounts Payable, Finance Management, Operations and Administration flow for large organizations.
• Effective communicator, excellent team player, quick learner and creative problem solver with fine-tuned analytical skills.
• Effective Verbal and Written Communication Skills.
• Project Management skills including initiating, planning, executing, monitoring, controlling and closing projects.
• Expertise in Database Management System (MS SQL Server Management Studio, MS Access) including database models, design and implementation, functions and approaches.

TECHNICAL SKILLS

Requirements Management Tool/ UML/Modeling Tool: Rational Requisite Pro, MS Visio

Testing Tool (UAT): HP Quality CenterChange Management Tool/

Defect Tracking Tools: JIRA, Remedy

Software Methodology: Agile, Waterfall, Rational Unified Process (RUP), SDLC, Scrum Development, RAD

Databases: MS SQL Server Management Studio, MS Access, Oracle, Mainframe DB2

Reporting & Processing Tool: MS Excel, MS Project, SharePoint

Languages: C, C++, Perl, JavaScript, HTML, TCL

Operating Systems: Linux, Windows

PROFESSIONAL EXPERIENCE

Sr. Software Analyst

Confidential, IL

Responsibilities:

• Gathered business requirements through interviews, surveys, and observation of the system from account managers.
• Prepared Business case and Business requirement document (BRD) for the project.
• Understand and articulate business requirements and then translate requirements into business model, process model, workflows, functional and technical specifications.
• Interacted with SMEs of different divisions (Information Technology, Risk and Operations) to establish a thorough understanding of the business requirements.
• Performed GAP Analysis in order to analyze the existing system and process gaps in context of new business changes.
• Conducted JAD sessions with management, SMEs (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Designed Use Case diagrams, Activity diagrams, and Process flows.
• Responsible for the completion of projects within specified time and budget dealing with financials, project work flow, change management and dealing with vendor relationships and vendor management.
• Developed and executed test cases.
• Performed System and Integration Testing along with testers. Conducted UAT with the business.

Business Analyst

Confidential, Denver, CO

Responsibilities:

• Requirement Gathering and Analysis.
• Creation of documents based on Requirements and getting sign - offs: creating Use Cases, work flows, Interface designs, etc.
• Touch point for all communications with different business and technical teams.
• Exposure to working in multinational and multi-cultural environment.
• Validation of requirements being met both in terms of design and functionality.
• Formulating business requirement analysis, testing strategy for Unit testing and Component Integration Testing, drafting test scenarios - creating Unit test plans and CIT test plan.
• Worked with the business users in documenting the current process flows "AS IS" process models and created "To Be" process flows, and identified the GAPS by performing the Gap Analysis
• Conducted domain related training sessions to help technical team better understand the requirements.

Consultant

Confidential

Responsibilities:

• Identifying critical business issues, areas of improvement, and to the establish transformation plans and requirements.
• Validated test plan and test cases for User Acceptance Testing (UAT) created by QA team against business need.
• Actively participates in the development and deployment of Process Excellence practices, tools and frameworks.

Sr. Project Engineer

Confidential

Responsibilities:

• Plan, schedule and oversee the full project life cycle including the facilitation of requirements gathering (JAD Sessions) and planning, resource allocation and customer interaction. Proposing Detailed Design enhancements for the consolidated product to support all the functionalities common for all involved departments.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Serves as the conduit between the Client and the software development team through which requirements flow.
• Meeting with SME to determine the operations needs to build out reporting for executives and line managers.
• Conducted detailed GAP analysis by creating use case document, data quality issue document and metadata strategy document.
• Ensuring the delivery of Functional Requirement Specification (FRS) and System Requirement Specification (SRS).
• Facilitated (JAD) Joint Application Development sessions to resolve issues relating to difference between business requirements and developers.
• Worked with the developers on resolving the reported bugs and various technical issues.
• Data Governance performance metrics scorecard development.
• Perform data profiling, data quality rules development and assessment using data quality and metadata tools.
• Created data models and data flow diagrams for the to-be process.
• Conducted UAT to verify whether all the Requirements were provide to by the application.
• Created UML diagrams (use case diagrams and class diagrams), Prepared Use Cases for the Enhancements.
• Lead JAD sessions with Subject Matter Experts (SMEs), Business users and Department Heads to gather business requirements for project.
• Create, define and document business requirements and workflows by leading team of System analysts & QA analysts
• Translates business requirements into Functional Technical requirement document for Systems Analyst.
• Identifying critical business issues, areas of improvement, and to the establish transformation plans and requirements.
• Validated test plan and test cases for User Acceptance Testing (UAT) created by QA team against business need.
• Actively participates in the development and deployment of Process Excellence practices, tools and frameworks.
• Involved in creating new and adhoc reports, Data extracting, Data analytics, Data mining using SQL, Access, Excel
• Responsible for creating new modules and enhancing existing modules for Multiple Departments based on reporting needs.
• Worked as a trainer with CDAC ACTS team and conducted sessions for Verilog and High Level Design Methodology.
• Course Evaluator and Consultant for Post Graduate Diploma in VLSI Design and integrated VLSI and Embedded System Design.
• Conducted professional training organized by CDAC at ACTS Pune, for a batch of WIPRO employees.
• Guided many medium to small scale projects for PG Diploma and Masters Students.