SUMMARY

• Over 7 years of experience as a skilled Business/Systems Analyst with strong knowledge in gathering business requirements, system requirements, use case modeling, business process modeling
• Strong documentation skills in producing Business Requirements Document (BRD), Functional Requirements Document (FRD), Technical Requirements Document (TRD), Field Specs Matrix, Permissions/Security Matrix
• Expertise in all phases of SDLC with comprehensive knowledge of Agile and Waterfall methodology
• Sound knowledge in understanding system level architecture and its integrated internal/external tools and processes
• Strong knowledge of Visio and MS Office.
• Ability to create and design information architectures, wireframes, using users - centric design techniques.
• Highly skilled in the use of UML, RUP and Requisite Pro.
• Generate model to depict business processes and information flows.
• Expertise in conducting requirement gathering sessions, feasibility studies and Impact Analysis, Cost/Benefit analysis and Risk analysis, Basel lining acceptance criteria.
• Experience with a wide range of content-oriented products/artifacts deployed via channels including Web Applications.
• Solid understanding of Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Excellent in developing and evaluating business process models.
• Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• Strong experience in RUP Business Modeling process.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using MS Visio and IBM’s Rational Rose.
• Used Query Analyzer, Execution Plan to optimize SQL Queries.
• Strong experience in conducting User Acceptance Testing (UAT)
• Expertise in designing and developing Test Plans and Test Scripts.
• Professional experience in business analysis, operations management and development, design, documentation and testing.

TECHNICAL SKILLS

MS Office Suite: MS Word, MS Excel, MS PowerPoint

Database: MS-Access, Oracle, PL/SQL, SQL Server,DB2

Operating System: Windows XP/Vista/7/8.1/10, Mac

Modeling tools: MS-Visio, Rational Rose

Methodologies: SDLC, AGILE, Object Oriented Analysis and Design (OOAD), Rational Unified Process (RUP), Unified Modeling Language (UML), Rapid Application Development (RAD), Joint Application Development (JAD)

Bug Tracking Tools: JIRA, HP ALM QC, Bugzilla

PROFESSIONAL EXPERIENCE

Confidential, Des Moines, IA

Sr. Business Analyst

Responsibilities:

• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validated the needs of the business stakeholders.
• Gathered high level requirements and developed scope of the project.
• Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing reporting portals.
• Performed the requirement analysis, impact analysis and documented the requirements.
• Followed a systematic approach to elicit, organize, and document requirements of the system.
• Implemented order status and payment records as change data captures on the data warehouse DB.
• Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the high level requirements.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications.
• Discussed requirements with other members of the team like the Application developers, Project Manager and Data Base Administrators.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
• Prepared Functional Design Specifications (FDS) employing Use case scenarios, sequence diagrams and class diagrams.
• Documented the Traceability Matrix for tracing the requirements and the Test Cases related to them.
• Prepared Demo on SharePoint for various businesses to get new approvals.
• Performed User Acceptance testing and documented detailed results.
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.

Environment: MS Office (Word, Excel, Access, PowerPoint, Visio Outlook), SQL Navigator, Clear Case, HTML, UML, Requisite Pro and Data Mapping/Modeling, MS Project, RUP, Guide Wire, Object Oriented Analysis and design (OOAD), Rational Analyst Studio

Confidential, Richmond, VA

Sr. Business Analyst

Responsibilities:

• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity Diagrams, State Chart Diagrams using Rational Rose according to UML standard thus defining the Data Process Models.
• Performed Requirement Elicitation and Analysis and conducted JAD sessions for communicating with Stakeholders and Project directors during Iteration 0.
• Assisted in preparing User Stories in the Product Backlog after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Worked with stakeholders and management team in gathering various requirements for the project.
• Designed detailed logical class, use case, activity diagrams and other high-level process flows.
• Interacted with clients to assess needs, identify key challenges, and define project Scope and deliverables.
• Liaised with teams in Business, Team Leads and PMs in global offices for various operations.
• Participated in daily SCRUM meetings in an agile environment, retrospective meetings for issues, in corporate suggestions, decisions in code development.
• Written Use Cases, designed detailed logical class and activity diagrams, other high-level process flows
• Gathered requirements from SMEs and generated reports to help the business to visualize the design.
• Created reports to help users track cash flows by business areas/department.
• Worked in a Scrum Agile process with 2 week iterations and was involved in Sprint/Release planning.
• Prioritized project efforts, develop project plans, process flows, UML Model and Use Cases.
• Maintained and update digital reports and dashboards based on client requirements.
• Identified and prepared business requirements- gap analysis
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
• Developed Project management plan which included background including constraints and assumptions, business process, success measures, roles, & responsibilities, project plan for schedule/timelines and resource utilization.
• Reported status, milestones, and project plan tracking to project management and project owners on a weekly basis. Used MS Visio for flow-charts, process model of the application.

Environment: RUP, Oracle, UML, Rational Rose, Requisite Pro, Clear Case, Rational Clear Quest, VBA, MS Office suite, MS Visio, MS Project.

Confidential - Richfield, MN

Business Analyst

Responsibilities:

• Designed and developed use cases, activity diagrams, and sequence diagrams.
• Conducted user interviews, gathered requirements, and analyzed the requirements using Rational Rose, Visio and Requisite pro.
• Performed extensive GAP analysis, Data Analysis, Data Requirement Analysis and Data Mapping.
• Assisted with User Acceptance Testing, developed and maintained quality procedures ensuring that appropriate documentation is in place.
• Worked with gathering information from the initial Change Requests, initial user stories, and meeting notes and converting them into a User Story document; updated and created Process flows.
• Worked with the users to finalize the user stories and gather their approval; participated in the grooming meetings to breakdown the work items into testable units.
• Provided walk-through of User Stories, Mock Ups and User Acceptance Criteria to Development team, QA and Stakeholders during the work item Kick-Off Meetings.
• Supported Development team & QA during the development and testing phase to define scope and communicate with the users in case of questions and to avoid scope creep.
• Participated in the Project Retrospection to review the project and discuss learning and improvement areas; utilized detailed knowledge of application features, scope and impact of business needs throughout analysis.

Environment: Rational Rose, Requisite Pro, Quality Center, MS Office (MS Word, MS Excel, MS Access), Crystal Reports, Java, Oracle

Confidential

Business Analyst

Responsibilities:

• As a Business Analyst, communicated with internal and external stakeholders to effectively arrive at day to day business requirements and also to arrive at the possible solutions .
• Worked together with the business unit and the IT team and provided domain knowledge and support to develop an in-house user friendly software that was modeled to key the insurance applications and generate various management reports and exhibit dashboards .
• Performed testing, identified areas of improvement and worked with developers to arrive at the expected result.
• Strengthened the business relationship with insurance business partners (Life, Non-Life/P&C, Medical/Health) and Third Party Administrators (TPAs) through effective communication and coordination on regular basis for business, revenue and policy servicing .
• Performed planning and strategy as a team for all the activities to be carried in the company, broadly covering HR, Accounts, Audit, Sales and Operations as a part of Karvy's project
• Interacted with zonal and regional level managers to provide product information and market support.
• Ensured collection of new & renewal business commissions and organized the database
• Reviewed the tracking of business- sub-broker, employee, branch, region and zone wise
• Supported in preparation of the budget and tracked the actual performance against set targets
• Prepared management reports and analyzed daily, weekly, and monthly MIS to understand the position of the business.
• Identified the areas of concern and reported to the management about deviations
• Provided claim management services to the customers, TPA, and insurers for early settlement of claims
• Designed test cases and carried out UAT.

Environment: Microsoft Visio, VBA,, Microsoft Excel, Microsoft Word, JavaScript, SQL Server

Confidential

Business Analyst

Responsibilities:

• Involved in capturing the requirements from Business User as well as end user.
• Presented new business solutions.
• Done extensive Research and Analysis.
• Prepared business requirement documentation in the Pre-implementation process.
• Visited location several times to make sure documentation and requirements matches.
• Used variety of information gathering techniques (e.g., interviews, facilitated JAD sessions, Survey) to determine business requirements and technology needs to fulfil the GAP.
• As Business Analyst was involved in project planning, project management methodology implementation, and issue/risk tracking, scope and resource management.
• Worked with Project managers and team to prepare financial analysis documents towards the successful implementation of Environmental Standards.
• Efforts have been put in for improving environmental condition in the ONGC Colony.

Environment: MS Visio, SQL, HTML, XML, Mercury Quality Center, RUP, UML, MS Office Suite.