SUMMARY

• 9 years of IT experience in all phases of the Software Development Life Cycle (SDLC) including Requirement Gathering, Analysis, Design, Development, Integration, Testing, Implementation, Maintenance and Support in various web based applications.
• Mentoring Team, code review and leading the offshore team. Project identification, design, prototyping, development,and implementation.
• Experience in design, development and implementation of back end and function specific frond end web applications using JSP, CSS, HTML, SQL, PL SQL.
• Experienced in working with RDBMS like Oracle 9i/10g, MySQL, SQL, PL SQL.
• Experience as feature specific GUIdeveloperusing HTML, JSP, CSS.
• Experience in designing using UML diagrams such as class diagram, sequence diagram and state diagrams using Rational Rose, RAD and Power Designer.Involved in Requirement Design Document, High level and Low level Design Document, Test cases and Test plan document creation. This involves object oriented analysis and design.
• Experience in the use of Defect Tracking & Version Management Tools such as JIRA, Rational Clear Case, Bugzilla.
• Worked on Agile methodology and Waterfall models. Corresponding documentation and versioning handled for the project cycle.
• Experience in software testing, regression testing, defect tracking, management and generating of Test cases for web applications.
• Excellent written and verbal communication skills, presentation and problem solving skills.
• Strong communication & relationship management skills, enthusiastic & self - driven, with a high degree of commitment.

TECHNICAL SKILLS

Languages: C, C++, JSP, HTML, CSS, UNIX.

Tools: Selenium Test Case, MS VISIO, MS ACCESS, MS EXCEL, WORD, PowerPoint, JIRA, Bugzilla.

Databases: MySQL, PL SQL, Oracle 9i/10.

Operating System: Windows, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

Business Analyst Consultant

Responsibilities:

• Coordinating with the Business Process Team, Technical, Security and Basis for the Project Plan initiation and working out on the details to define business requirements and analyze the possible technical solution.
• Working on the project plan and follow up with the resource for tracking the Project. Setup weekly and monthly status report meeting to update the Key Stake holders of the Project.
• Water fall methodology was implemented within each release cycle.
• Facilitated and managed meeting sessions with end users for UAT
• Analyzed user requirements, understood AS IS (domestic clients) process and worked closely with the end users to understand the current requirements for TO BE (international clients) process.
• Designed Use Case diagrams in MS Visio and narrated based on the diagrams.
• Assisted project manager with the development of project schedules and project plan.
• Liaison between the Technical team, QA team and End users.
• Ensured appropriate document is in place. Worked on functional requirement document.
• Reviewed test scenarios, test cases for quality team.
• Actively involved in integration testing and user acceptance testing.
• Assisted in development of training materials for new technology and process improvements.
• As a Configuration Manager, responsible for the Project document naming convention and defining the structure for the document repository
• Responsible to defining and managing the Business Scenario, process and process steps naming convention in HPQC
• Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.
• Drive the business requirements, the coordination of the design, the testing and implementation of quality business resolutions, on time and within budget.
• Assigns resources to participate in cross-functional team/task forces working closely with the user community applying an IS/Business perspective to identify and prioritize opportunities for improvement.
• Follows all defined standards as requirements such as change control, naming standards and documentation
• Interacting with the Technical resources to ensures if there is any defect / issue and reporting based on it
• Identified issues and worked with technical team to get the issues resolved
• Created the process for test planning, test execution, Defect reporter, filter technique, sorting technique and defect tracking
• Responsible for unit / integration testing / UAT which include preparation of test scripts, analysis of results and re-configuration wherever necessary
• Raising defects in quality center and assigning them to the defects manger.
• Unit Testing, Integration Testing through Test Cases and manual regressive testing.
• Full Technical Support for Client team is provided.

Confidential - Atlanta, GA

Business Analyst

Responsibilities:

• Mentoring and guiding the team throughout in the SDLC process.
• Followed Agile methodology between the releases and Water fall methodology is implemented within each release cycle. Hence continuous development and proper documentation are achieved, which in turn improves the efficiency of the application. Presented teams accomplishments to stakeholders via bi-monthly agile scrum demos.
• Understanding of AS IS process included understanding of billing and invoices.
• Analyze billing inquiries and disputes. Did gap analyses.
• Prepared business requirement documents.
• Created Use Case diagrams in MS Visio and narrated based on the diagrams.
• Elicited, documented, and shared business requirements with scrum team.
• Created test scenarios and test scripts for manually testing the feature.
• Tracked and documented all defects discovered through manual testing.
• Worked on Order to Cashscenario in SAP SD module.
• Involved into testing issues related to different areas like Sales order, Delivery, Billing, Pricing etc.
• Involved into testing issues related to special processes such as Credit & Re-bill.
• Used Oracle 10g Server to access db.
• All queries are generated based on COB date (close of business date). All the calculations are interlinked to COB date.
• Report generation based on tester request while supporting User Acceptance Testing and Quality Assurance Testing.
• LT (Load test) environments and FT (Full test) environments are used for acceptance testing, regression testing.

Confidential, Atlanta, GA

Graduate Research Assistant

Responsibilities:

• Partnered with Students and Professors to significantly improve an internal collaboration tool called D2L.
• Surveyed Professors and Students to understand gaps in feature functionality and bugs
• Added new Attendance feature to D2L and also enhanced existing features such as Progress, Assignments, etc.
• Organized meetings for professors via tool.
• Trained Professors in using the tool.
• Also worked with UITS team for setting up new computers and related equipment all over the lab.

Confidential

Business Analyst - Quaity Analyst Team Lead

Responsibilities:

• Worked on agile software methodology.
• Conducted interviews, surveys and brainstorming sessions with SME’s to collect requirements on business process information.
• Worked with users to develop user stories, acceptance criteria for the application. Also designed Use cases, and wireframes using Microsoft Visio.
• Developed BRD based on SOW, inputs from SME’s and by conducting JAD sessions, JRP Sessions.
• Assisted in prioritizing user stories. Participated in Sprint planning meetings.
• Performed Feasibility, Risk, and GAP Analysis to identify the business critical areas of the application.
• Used MS Project to manage schedules, deadlines and resources and to collaborate on the project.
• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stakeholders and document analysis, represented them in Requirements Traceability Matrix (RTM).
• Assisted in creating project templates for Use case, Change Request form and Defect Status form.
• Assisted in preparing Test Plans, Test Strategy, Test scenarios and Test data for testing. Peer review of the Test Cases. Test execution and defect reporting.
• Used JIRA, an issue/bug/project tracking tool to maintain different system builds.
• Designed and implemented SQL queries for report and data validation.
• Trained end-users on User Acceptance Testing.

Confidential

Business Analyst

Responsibilities:

• Developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Gathered system requirements from various departments through surveys and interviews.
• Strong leadership role in conducting JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.

Confidential

Quality Analyst - Team Lead

Responsibilities:

• Understanding of ‘Domain knowledge’ in banking and Financial Services. Involved in obtaining the requirement specifications, project designing, writing programs, manual testing and all other levels of development process.
• Participated in analyzing of Requirement Document, Design Document and Technical Specification document and getting clarification on the requirements if required.
• Expertise in Functional, Black Box, Regression, Database testing, Web testing & Manual testing. Also good experience in preparation of test bed.
• Participated in preparing Test Scenarios, writing positive, negative, equivalence, and boundary value level test cases based on the given Requirement, Design Document, Technical Specification Document.
• Involved in Peer Review of the written Test Cases.
• Performed Smoke Test on each new Environment/Build. Performing Integration Testing, Regression Testing on the different modules.
• Competency in all the phases of testing life cycle namely Requirement Analysis, Test Case Creation, Test Case Review, Defect Reporting and tracking.
• Responsible for retesting of fixed defects discovered in previous builds.
• Participated in daily Status call and weekly team meeting for clarifying doubts and critical issues to be resolved / opened during testing phases. Updated build wise status report & weekly Status Report.
• Participated in Daily Bug Triage Meeting.
• Testing of the Tool using Test Cases and manual regressive testing.

Confidential

Design Engineer

Responsibilities:

• Responsibilities of troubleshooting issues with report generation, exporting issues,Queries related to database connectivity.
• Worked on cases related to Installation and handling the error messages of crystal reports
• Troubleshooting of the issues that arise for the design and maintenance of the Crystal report