SUMMARY

• A successful and motivated professional with over 7 years of experience in business analysis, business process management and requirements gathering.
• A self - starter and a team player - always eager to learn; with excellent communication, leadership, problem-solving skills and analytical abilities.
• Experience in Health Care, Insurance and retail industries. An expert at eliciting user requirements, analyzing them and documenting the functional specifications.
• A business analyst with successful track record of delivering projects on time, within budget and meeting client needs every time.
• Experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation and testing.
• Extensive experience in creating Business Requirement Documents (BRD), Use Cases, Business Systems Designs (BSD), Project Plans, Requirements Traceability Matrix (RTM) throughout the Life Cycle of a project.
• Skilled in Use Cases and Unified Modeling Language (UML) for requirements definition and creating Business Context Diagrams, Work Flow Diagrams and Implementation Checklists.
• Expert in analyzing business requirements and documentation, transitioning them into use cases, functional specs, activity diagrams using UML methodology.
• Exceptional documentation skills for creating Use Case diagrams, Activity diagrams, Sequence diagrams, State diagrams based on UML Methodology and business process flow diagrams using MS Visio.
• Experience in Performance Management to support strategic planning, goal setting, strengthen accountability and enhance decision-making and to improve client satisfaction.
• Ability to interact with individuals at all levels with exceptional skills in forming and facilitating Joint Application Development (JAD) and Rapid Application Development (RAD) teams.
• Skilled in conducting interviews, surveys, brainstorming sessions.
• Proficient with tools like Requisite Pro, Rational Rose, MS Visio and MS Office.
• Experience in tracking, tracing and managing requirements using Requisite Pro.
• Expertise in business analysis, gap analysis, impact analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Excellent Client relationship management, analytical, problem solving, written and oral communication, and presentation skills.

TECHNICAL SKILLS

Tools: MS-Project, MSOffice, MS Visio, MS (Excel, Word, PowerPoint). SharePoint

RDBMS/DBMS: SQL, MySQL, Oracle 8i/9i/10g/11g

Rational Tools: Rational Clear Quest, Rational Rose, Rational Clear Case, Rational Requisite Pro

Known Scripts/Languages: HTML

Application/Web Servers/OS: Apache 2.0.52, WebLogic8.1.6, Windows XP.

Case Tools: Rational Requisite Pro, Rational Rose, Clear Quest Suite, Test director 8,Quality Center 9.0

Business Skills: Business Definition Requirements, Business Process Analysis & Research, Use Case Modeling, JAD/RAD Sessions, Requirements Gathering, Gap Analysis and Impact analysis, Finance, Banking, Mortgage.

Methodologies: Agile, Waterfall, RUP and UML

PROFESSIONAL EXPERIENCE

Confidential, Peoria, IL

Senior Business Analyst

Responsibilities:

• Gathered Business Requirements and Interacted with the Users, Designers and Developers, and Project Manager to get a better understanding of the Business Processes.
• Analyzed and optimized the process of requirement gathering. Analyzed business requirements to develop functional and detail design specifications of the application.
• Prepared Business Requirement Document and then converted business requirements into Functional Requirements Specification and Technical Specification using Rational RequisitePro. Written SQL statements to obtain test data and test results for weekly status reports.
• Involved in the planning and design of the complete database schema. Performed Feasibility, Adaptability and Risk Analysis to identify the business critical and high-risk areas of the application.
• Attended Agile stand up sessions with developers, testers, business users, stakeholders at various levels at different stages of the SDLC. Handling various projects, prioritizing, specifying timelines, reporting, interacting with clients and end users.
• Maintained constant communication with the stakeholders to communicate progress.
• Generated documentation for acceptance tests plan and user procedures.
• Was actively involved in UAT testing through the different phases of the project. Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing.

Environment: Requisite Pro, SQL, Test Director, UML, MS Project, RUP and HTML

Confidential, Hartford, CT

Business Analyst

Responsibilities:

• Analyzed system specifications and business requirements.
• Created User Requirements Document for companywide reports by communicating with end users and developers.
• Planned, coordinated, and monitored project levels of performances and activities to ensure project completion using Requirement Traceability Matrix.
• Coordinated the User Acceptance Testing.
• Assisted in the training effort for educating the end users with the new system and how it affects the report format and structure.
• Responsible for setting up weekly meetings and walkthrough’s for project updates.
• Involved in creating detailed test plan

Environment: HTML, Rational Rose, MS Word, MS Excel, MS PowerPoint, UML, SQL

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Worked extensively with the users and with different levels of management to identify requirements, use cases and to develop functional specifications
• Maintained and monitored project progress and status through MS Project
• Implemented Waterfall Model of SDLC process customized according to the company standards throughout the life cycle of the project.
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
• Managed all the requirements in RequisitePro, making requirements available to all team members.
• Designed use case and sequence diagrams using Visio.
• Created requirements analysis and design phase artifacts using Requisite Pro.
• Interacting with the developers to report and correct bugs.
• Identified and documented issues, risks, gaps and their impact to the project life cycle. Provided recommendations and alternatives. Analyzed the Gaps for Training purposes.
• Used the change management from rational to track changes to multiple artifacts by versioning artifacts, associating requirements specific change requests to streamline the defect/change tracking process.
• Worked closely with the data warehousing team in analyzing and integrating the data, which is coming from different legacy systems.
• Worked with reporting team in generating and testing the reports.
• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart.
• Created client documentation, acceptance tests plan and user procedures. Served as a tester for systems and user acceptance.

Environment: SQL, Test Director, UML, MS Project, RUP, HTML

Confidential

Trainee Business Analyst

Responsibilities:

• Responsible for meeting with Business Process Owners and SME and gather requirements for creating the system using prototypes and document analysis.
• Investigated and analyzed competing technologies to identify useful features and provide evaluation reports to the management.
• Developed questionnaires and interviewed application users.
• Articulated Business Requirements from user interviews then converted to Use Cases & Technical Specifications (SRS).
• Liaison between the client and user to support the client’s data analysis and reporting needs.
• Identified the areas of dissatisfaction with the existing products and services, thereby provided suggestions for improvement.
• Conducted weekly meetings with the clients and internal teams to formulate priorities and determine solutions both automated and manual.
• Ensured that the requirements are analyzed appropriately so that they can be accurately implemented on our system.
• Created and maintained Requirements Traceability Matrix (RTM) and involved in system analysis and design.
• Conducted Joint Application Development (JAD) sessions with the development team to develop and understand the business requirements and created work flow diagrams using Visio.
• Translated customer/clients needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data.

Environment: UML, MS Project, MS Visio, SQL Server