SUMMARY

• Business System analyst with 6+ years industry experience in business data modelling, software requirement analysis, process modelling, process flow
• Extensive knowledge of all phases of the software development life cycle (SDLC) and the iterative Rational Unified Process (RUP).
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Succeed at rapidly completing high priority projects.
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional and Technical Requirement Specification and Business Process Flows.
• Proficient in using UML in behavioural, structural and architectural modelling - in creating Use Case, State, Activity, Class and Sequence diagrams using Rational Rose.
• Strong understanding of data quality assurance processes and procedures
• Used Microsoft Visio for Business Process Modelling and Data flow diagrams.
• Well-versed in project management tool (MS Project) for status reporting, planning and resource allocation.
• Advanced knowledge of automated systems for correspondence.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT),SWOT analysis and Cost benefit analysis
• Team member of implementing Six Sigma in day to day operational activities
• Successful as a team player to work in conjunction with other DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director.
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system.
• Strong communication, problem solving, organizational, interpersonal, and presentation skills.
• Demonstrated strengths at thriving in highly uncertain and developing environments, and crucial situations.

TECHNICAL SKILLS

Business Tools: MS Visio, MS Project, MS Access, MS Office Suite, Visual Paradigm, DoorsErwin Data Modeler 4x.

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment and Market Research Analysis

Methodologies: RUP, OOAD, UML & Business/Data Modeling

Operating Systems: Windows XP/95/98/NT/2000, Mac OS X, DOS, UNIX, Linux

Databases: Oracle 8i/9i; SQL Server 7.0 & 2000; Access 2000, MS SQL Server, DB2

PROFESSIONAL EXPERIENCE

Confidential, Kansas City, MO

Business System Analyst

Responsibilities:

• Facilitated requirement gathering sessions and design meetings with the Stakeholders, SME’s and Leads of Interfaces including Vendor’s project team.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using MS Visio.
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
• Adjusted various configurations parameters in Healthcare Management Application (Alineo/Aerial) to meet SaaS Migration Process of the system.
• Precisely specified the requirements for interchanging data and services between the main application and other in house applications to facilitate the SaaS Migration Process of the system.
• Modified the business process to accommodate SaaS Migration Process and extended the solution to bridge the gap.
• Performed Source system analysis (SSA) to identify the source data that needs to be moved into the target tables
• Performed impact analysis for DB2 tables to accommodate the changes due to migration to SaaS and upgrade of the system.
• Defined target load order plan and constraint based loading for loading data correctly into different target tables
• Re-wrote the logics for the automation of correspondence (Client Letter Application) to facilitate the SaaS Migration Process of the system.
• Responsible for implementing, validating, maintaining, and supportingHealthcare Management Applications - Aerial, Client Letter and Drools (in-house application) in order to support business operations while complying with internal procedures and meeting established timeframes
• Participated in Phase Gate Review with Vendor’s project team.
• Participated in Bug-Review meetings with software developers, QA engineers, managers, and suggested enhancements and solution to the existing application problem from business perspectives.
• Assisted in creating Test Plans, Test Cases, and Test Scripts for all testing events such as System Integration Testing (SIT), User Acceptance Testing (UAT) and Unit Integration Testing.
• Managed Scope and change throughout the SDLC process of the project.
• Performed after Action/Post Milestone Reviews and quality reviews to ensure that the product met the business needs and are in compliance with HIPPA.

Business System Analyst

Responsibilities:

• Support requirements triage in MQC to select release specific requirements - identify relationships and dependencies between requirements, estimate technical effort and perform Impact Analysis.
• Facilitated JAD sessions and design meetings with the Stakeholders, SME’s and Leads of Interfaces.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Manage changes to requirements through change control -clear case, MQC, Documentum.
• Responsible for developing, implementing, validating, maintaining, and supportingHRISapplications in order to support business operations while complying with internal procedures and meeting established timeframes
• Gathered requirements to upgrade the Time and Attendance system from a client server to a web-based application with three methods of time entry; Time Clocks, Web and Teletime IVR.
• Project involved working with HR-related information including employment history, performance, and organization information using UltiPro.
• Worked closely with developers to define time calculations for regular overtime and special overtime pays.
• Responsible for developing, implementing, validating, maintaining, and supportingHRISapplications in order to support business operations while complying with internal procedures and meeting established timeframes
• Reviewed requirements and answered questions from off-shore testing groups to test key functionality changes with the upgrade.
• Attended Workforce Connect training and assisted Timekeeper administrators with their functions such as reporting Genie and automating workflow approvals.
• Responsible for developing, implementing, validating, maintaining, and supportingHRISapplications in order to support business operations while complying with internal procedures and meeting established timeframes
• Worked closely with the vendor to define work rules for different types of exempt and non-exempt employees.
• Gathered requirements to build an interface that loads employee demographic and Peoplesoft specific data directly from the HR system. Employee data appears in the Workforce Timekeeper application within 20 minutes.
• Prepared Test plans which includes an introduction, various test strategies, test schedules, QA teams role, test deliverables, etc.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Participate in the creation and maintenance ofHRISdocumentation including: processes and procedures, user guides, audit evidence, training/operating manuals and SOPs and UAT scripts when required documentation
• Met with the internal training team to review functional changes for their preparation of web-based training for regular employees and managers approving timesheets.
• Was a part of human capital management project and used UltiPro all through the project.
• Created end-to-end solutions using Ultipro that provides comprehensive features and serious business benefits
• Produced metrics, which provide management insight into the requirements process, to include, status, size, volatility, quality, effort, etc.- Visio, Rational Tools, Traceability Matrixes.
• Performed after Action/Post Milestone Reviews and quality reviews to ensure that developed software products met the business needs and are in compliance with RUP and CMMi 3.

Confidential, Trenton, NJ

Business System Analyst

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
• Worked with the SME’s to define business critical needs and analyze the possible technical solutions.
• Participate in the creation and maintenance ofHRISdocumentation including: processes and procedures, user guides, audit evidence, training/operating manuals and SOPs and UAT scripts when required documentation
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
• Conducted joint requirements planning (JRP) sessions as a facilitator to gather requirements from the business area and to discuss different critical success factors of the project like Operational Feasibility Analysis, Technical Feasibility Analysis, Cost Benefit Analysis & etc.
• Developed budget planning report & timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD).
• Participate in the creation and maintenance ofHRISdocumentation including: processes and procedures, user guides, audit evidence, training/operating manuals and SOPs and UAT scripts when required documentation
• Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Developed and managed project plans, schedules, issues log created and business-technical conflicts.
• Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
• Responsible writing Test Plans, Test Cases and Test Scripts using manual and automated testing tools from Rational and Mercury Interactive such as test Director, Winrunner.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
• Used Test Director which is a Mercury tool to help manage defects and issues log during the testing phase.
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team
• Participated in Bug-Review meetings with software developers, QA engineers, managers, and suggested enhancements and solution to the existing application problem from business perspectives.
• Worked as a User/Customer advocate and negotiated with user as well as the technical team and management staff to resolve any outstanding requirement conflict during the whole SDLC process.

Confidential, Las Vegas, NV

Business Analyst

Responsibilities:

• Liaison between the client and development team to support the client’s data analysis and reporting needs.
• AssistedHRISteam members in completing various data processing tasks by utilizing a variety of automated HR application systems and tools in compliance with defined deadlines and practices.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
• Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams.
• Worked on Rational Rose to develop the use cases, class diagrams and sequence diagrams.
• Worked on Requirement Change Management System in Rational Requisite Pro.
• Setting up document hierarchy and standards to define different level of requirement using Rational Requisite Pro.
• Manage Scope and change throughout the SDLC process of the product.
• Analyzed existing data and used tools available to successfully forecast the pricing models.
• Responsible for addressing, diagnosing, and resolving issues that arise on a day to day basis for the team. Also responsible for documenting the causes, analysis and final resolution to the issues/errors.
• Identified areas of risk exposure and loss techniques adopted.
• Developed detailed auditing and reporting of the current status and history of all components related to a product.
• Translated customer/clients needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data.
• Define Key Process Areas for different Projects.

Confidential, Morristown, NJ

Business Analyst

Responsibilities:

• Performed requirement gathering & analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Conducted project kick off meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Assisted the technical team in translating application functionality into application architecture.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA and developers.
• Wrote test scripts for User Acceptance Testing (UAT).