SUMMARY

• Over 6 years of Maximo Development experience ( Maximo 7.1,7.5)
• Expert knowledge in the methodology and techniques used to provide clients with solutions through IBM Maximo Asset Management
• Experienced in 2 full life cycle installations and configurations of Maximo 7.1,7.5
• 2 complete implementation/ Support experience in Maximo techniques for Best Practice Coding and Development
• Strong technical skills in Maximo (Customizations, Integration, Upgrade, Migration, Configuration, Workflows)
• Enterprise application development and integration experience with Enterprise Service Bus
• AGILE Software Development using SCRUM
• Experience in Conditional Expression Manager, System Properties, Domains, Actions, Roles, Escalations, E - mail Listener, SLA, Automation Scripting, Cron Task Setup, Attached Documents Configuration and Logging.
• Facilitated meetings withClient contacts for requirement gathering and streamlining business processes.
• Experience working with TSRM, CCMDB and TAMIT products
• Knowledge of the Tivoli Process Automation Engine
• Experience configuring product using Database Configuration, Application Designer, and Workflow Designer
• WebSphere installations and administration on Windows and linux environments
• Knowledge of Maximo Data Model
• Strong functional skills and knowledge in Maximo IT Service Management, Maximo Asset Management, Maximo Work Management, Business analysis, Procurement Management, Inventory Management, Maximo Contract Management,.
• Strong knowledge of JAVA in Maximo and JAVA class file structure

PROFESSIONAL EXPERIENCE

Confidential, Austin TX

Maximo Systems Analyst/Administrator/ BIRT Report Developer

Responsibilities:

• Produced detailed design documentation for all configuration items and components
• Managed Actuate iServer report publishing tasks to ensure reports are properly published and well compiled to run in Maximo
• Perform Enhancement of Maximoon environments and Creating functional requirements as an input to application design.
• Perform problem determination, develop and apply fixes and patches
• Perform operational code updates and data administration.
• Support the Maximo technical design, build, test and deployment of components and objects in a cross operational environment.
• Customize Maximo applications based on requirements.
• Create and maintain Maximo Workflows
• Configure and maintain security groups
• Validate key technical design decisions in terms of impact on performance and reliability.
• Anticipate problems, determine and implement solutions
• Participate in production support rotations and Troubleshoot problems with Maximo
• General system maintenance and support.
• Support requests from users to research system problems or errors, and assist with the resolution.
• Perform detailed Functional review and analysis of current client Business Practices, and provide recommendations for improvements based on industry best practices and the functionality provided by the Maximo application.
• Develop detailed functional designs for business solution components and prototypes.
• Document requirements, business process flows, system design specifications, and test cases.

Confidential, Dallas, TX

IT Business Analyst/Operations Specialist

Responsibilities:

• Work directly with the customer, development team leadership, and operations team to develop requirements and shape implementation and mentor junior Maximo developers
• Design, develop reports using BIRT to support Maximo transactional systems, BI type reporting or analytics.
• Perform requirements gathering, prototyping, optimizing and ensuring business requirements are met.
• Create and administer logical data-model within Maximo to facilitate Adhoc query based reporting.
• Work closely with project IT & business teams to ensure that reporting requirements are captured, analyzed for solution development.
• Create and maintains report libraries and manages standardization of common routines. (Time Zone, language, localization)
• Create and maintain report development standards.
• Work to develop an understanding of the clients'business environment and the business application product strategy in their designatedarea of support.
• Gather customer ITAM requirements and create detailed business requirements.
• Develop detailed design and deployment documents.
• Configure Maximo ITAM module to customer requirements.
• Create workflow based on the requirements.
• Configure security groups.
• Use Conditional Expression Manager.
• Responsible to perform technical evaluation of Zone/Countries created reports.
• Assist tuning of less optimized reports using advanced Oracle SQL and/or PL/SQL.
• Develop and test detailed functional designs for business solution components and prototypes
• Supervise application build, test, and deploy activities
• Plan and execute data conversion and implementation activities (e.g., test data)
• Drive test planning and execution
• Responsible for application configuration, testing and documentation of solutions manage patches and upgrades to reporting environment.
• Ensure all reports are developed inline to follow best-practices and adherence to support all Maximo system supported languages.

Confidential, Berlin, CT

Business Analyst/ Auditor

Responsibilities:

• Respond in a timely manner to requests from end users, managers, developers, and team members for specific software asset questions, issues and data information.
• Work with business leadersand company employees to gather and define business and functional requirements.
• Create detailed specifications which align business and customer needs with production capabilities.
• Offer additional insight to companies to help them see fuller scope of project.
• Work with technical leaders to define project tasks and establish project schedule.
• Evaluate and determine business value of impending project.
• Assist project team in defining overall project goals, how to achieve them and maintain project schedule.
• Ensure project results are being achieved - test and make sure project requirements have been met.
• Communicate project status to I.T. and business leaders.
• Follow-up with successes and failures of the project for continuously improve.
• Manage the repository and versioning of all Maximo reports and ensure compliance with functional requirements.
• Interpret and translate the needs of business stakeholders within the designated business areas to develop and recommend solutions.
• Analyze and evaluate issues and data challenges
• Assist in defining and reviewing requirements and use cases for Maximo applications.
• Guide and lead build, test and deployment of Maximo application configuration and customization to meet the business process design and application requirements.
• Lead process and functional design activities
• Create functional requirements as an input to application design
• Conduct and lead work sessions with designated team members to validate requirements, document what information sources and results will beused to satisfy these requirements, and configure, test
• Assist with implementing functionality in conjunction with Maximo Technical Team
• Provide guidance, training, and mentorship to other team members.
• Provide input to clients, team members and other project teams as required.
• Participate in solution development and provide suggestions to the Senior Business Consultants with respect to client initiatives, team initiatives or internal processes.
• Liaise with application software vendors in solving application defects.

Confidential, Frankfort, KY

Business Analyst/Account Operations Specialist

Responsibilities:

• Communicate with both technical and non-technical users to determine individual requirements
• Performall software asset life cycle activities associated with best practices for software identifying, license compliance checking, reconciliation, maintaining & tracking, installations and retirements.
• Identify savings opportunities wherever, whenever they occur: prior to renewals, during software audits, at time of removals, in project planning sessions, in budget meetings. Follow through with vendors and Sears Associates to obtain identified savings.
• Analyze discovery data and perform reconciliation tasks as appropriate on the software installation and entitlement.
• Collect information for software compliance & inventory, contract summaries, and cost comparisons.
• Enter and maintain accurate license procurement and contract information in the Asset Management system to address budgeting, software compliance & inventory, contracts, and cost.
• Provide recommendations on efficiencies for data entry and software installation and license tracking.
• Facilitate the business needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• Assist with charge back activities.
• Participate in all change management activities for approving, declining software changes based on ordered or available licenses.
• Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons. Notify client immediately of all software license compliance issues related to retained software.
• Assist in the development of reporting to address management requirements to obtain information.
• Provide, recommend and help implement remediation plan for software asset deficiencies