SUMMARY

• Motivated and result oriented IT and Business Systems Analyst with years of relevant management, support and business analysis experience in energy, communication and IT companies.
• Having ability to provide solutions to IT related challenges, handle multiple tasks and responsibilities and work under pressure.
• Seeking an opportunity to lead or contribute to IT System Supports, Networking or Projects

AREAS OF EXPERTISE

• Project design, implementation, software installation, programming, test and commissioning
• IT support, services and client requirement analysis, business applications and management
• Build Processes, backup/restore, deployment, customization, configuration & system integration
• Vendor communications, contract negotiations, bid analysis and account managements
• IT Security, Anti - Virus, Software updates and related corporate policy implementation
• Network and LAN/WAN administration and operation, VPN, Security liaison and access control
• LAN/WAN Fiber and Ethernet Network circuit troubleshooting and fault detection and VOIP
• Documentation, audit reporting, inventory management and control, and service catalog

TECHNICAL SKILLS

Languages: Python, Java Script, HTML, PHP, C/C++, SQL

Operating Systems: DOS, Windows NT/XP/VISTA/9/8/10, Linux, Windows Server 2010 and MAC

Office Applications: MS Office, MS Exchange, Lotus Domino, AutoCAD, Norton & McAfee Anti-Virus, Acronis & Ghost imaging, Excel Tools, IE, Firefox, Photoshop and Acrobat, Visio, S2 Pronto, CMS, WordPress, Selenium, Documentum and Workshare

Business Applications: MarketView (Global View) for Energy Market Data, Crude Oil Transport Systems (COTS), DTN, Reuters, Enterprise SAP Finance and Logistics (PRC)Crude Oil Export Sales (PRO), Human Resources (PRH) and Project Management (PMP), Broad Vision Web Content Catalyst, Clarkson Shipping Database, Extranet WebEx, S2 Pronto, CMS, PIM System (Password recovery) Vessel Filing System, X-Buy. Right fax and SAP e-Leave and ePEAS

Voice over IP (VOIP): CISCO and AVAYA Communication Managers and CISCO Unity for voice

Cloud and Virtual Machines: Amazon Web Services, Citrix XenApp and Oracle VM Virtual Box

Networks and Communications: Apple Talk, Ethernet, Token Ring, NetBIOS/ NetBeui, Novell SPX/IPXTCP/IP, DTN Satellite Data Handler, AT&T Communication Manager, VPN, Citrix Win Frame, Putty, RSA and Gemalto Tokens, Verizon/Time Warner DSL/Cable ModemsTP Link/Linksys routers, Mobile Iron, T1, DS3, Fiber OC-3, POTS lines

Hardware: Confidential /Dell PCs’, Dell/SONY/HP/Toshiba/Apple Laptops, iPads and MS SurfaceIBM 3090, VAX 11/780, Nortel Phone Systems, AVAYA/CISCO Voice Gateway &IP Phones, CISCO/Juniper Switches, File/Print Server, Honeywell Access Card Reader Systems, Polycom Video Conference System, Apple TV, Epson Scanner, NeopostProjectors, Brother and Canon Scanner/ Printer/ Copier, APC Battery backup Systems, Confidential, Lexmark, Xerox, HP, Canon, Minolta, Epson, Tektronix printers

PROFESSIONAL EXPERIENCE

Senior Consultant

Confidential, Little Rock, TX

Responsibilities:

• Working on projects related to QA (Quality Assurance) testing for web based job portal
• Preparing test cases and plans, finding bugs and reporting to the offshore development team
• Performing Browser Automation tests by Python Scripts and Selenium WebDriver interface

Senior Business Systems Analyst

Confidential, New York

Responsibilities:

• Administered security liaison (CSL/CSA) for LAN/WAN, VPN, SAP and Mainframe, shared drive access, RSA Secure ID FOB for accessing mails via private Internet and server resources.
• Supported business applications for crude oil loading, lightering and scheduling programs in SAP
• Analyzed business and user requirements, prepared requisitions, placed orders and maintained inventory and disposal lists.
• Maintained access control for Vessel Filing System and Repository
• Maintained Access Control to the offices and operated Video Conference and projector devices
• Administered AD as a Local CSL for users access to devices, LAN Printers and Shared files
• Successfully completed the IT equipment move, deployment and network renovation projects
• Led migration project for legacy mainframe COTS application to SAP enterprise applications

Systems Engineer

Confidential, Westchester, New York

Responsibilities:

• Completed Y2K, Lotus Notes, client for e-business, and DHCP (IP/DNS) and Exchange Server installation and new machine deployment projects in Confidential, Advantis and Starwood
• Led migration of client workstations including upgrades and software installation
• Maintained ISO and SLA standards and inventory control and managed deployment of hardware
• Participated in build processes and documented resolution reports in call management systems
• Managed and organized mass moves, resolved escalated and high priority calls for executives
• Worked extensively on migration projects of Confidential OS2 OS and Lotus Notes to Windows

Consulting Engineer

Confidential, New York City, New York

Responsibilities:

• Designed electrical and computer network projects for different Agencies, MTA and companies
• Attended and coordinated project meetings with General Contractors and Stakeholders

Programmer

Confidential, Stillwater, Oklahoma

Responsibilities:

• Developed and tested real time programs written in C/C++, client/server programs for interfacing student entry/exit time recording in database using Borland Paradox Engine