SUMMARY

• A Sr. Business Analyst with over 8+ years’ experience with an understanding of Business Process Flows, Case Tools, and Business Analysis.
• Strong knowledge of the Software Development Life Cycle methodologies (phase and gates) like Agile, Scrum, Lean, Kanban, Extreme Programming (XP), and Waterfall models. Experience with Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), involved in inception, elaboration, construction and transition phases.
• Extensive exposure to financial industry in regard to retail and capital market.
• Experience in Data Mining and analysis.
• Experience in full Software Development Life Cycle (RUP, Waterfall, Spiral & other SDLC implementation).
• Expert in analyzing business requirements and transitioning them into use cases, functional specs, activity diagrams using UML methodology in software such as Rational Rose and MS Visio.
• Excellent understanding of US Core Banking Products like Deposit Origination, Loan Origination, Service Request Management, Authoring Configuration Tools, Sales Management, IBS INSIGHT, Work Queue Management and few other Sales and Service solutions support products within a financial institution.
• Expertise at using MS Visio, MS Project, MS Excel, PowerPoint, and SharePoint
• Strong experience in working with agile lifecycle, and/or tracking and process management tools like Rally and JIRA.
• Hands on experience in Agile ATDD (Acceptance Test Driven Development) process, and also in Test Driven Development (TDD) cycle.
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis and design.
• Worked closely with the Financial Advisors and Financial Analyst with Immense knowledge in banking and other financial domains.
• Frequently worked with Product Owner using Scrum and Kanban methodologies.
• Excellent experience with SharePoint Implementation.
• Determining Task Dependencies, Identifying Milestones & Monitoring Critical Paths using Gantt Charts, Resource Plans (Schedule & Allocations), Network Diagrams and Entity Relationship Diagrams (ERD).
• Master Documentation Skills to generate Project Charter, Scope Document, Milestones, RFP, Budgeting, Resource Allocation, Stakeholder Meetings, Change Management Form, BRD, FSD, Non - functional Requirements Document, Use Case Document and Manuals.
• Extensive Experience in conducting GAP analysis, User Acceptance Testing (UAT), Cost benefit analysis and ROI analysis.
• Worked in close proximity with QA, development team and Project Managers to track project status and ensure that requirements are being met.
• Skilled creating Unified Modeling Language (UML) diagrams (use case, activity, sequence) using MS Visio, Rational Rose

TECHNICAL SKILLS

Operating Systems: Microsoft Windows 2000/XP/NT, Unix, MVS, z/OS (OS/390)

Databases: MS SQL Server 2000, MS Access and Toad

Tools: Connect Direct (NDM), Secure FTP, PGP, PKI, SSH, SSL

Languages: SQL and UML, Oracle Certified, SAS, C++

Software: MS PowerPoint, MS Project, MS Visio and MS Web.

Web Technologies: Microsoft FrontPage

Quality Management: Quick Test Professional, Test Director and Bugzilla

Multimedia: Day CQ, Adobe Photoshop, Quark Express

Methodologies/ Frame work: Rational Unified Process (Rational Rose, Requisite Pro, Clear Case, Clear Quest), Data Modeling, Business Modeling, Use Case Diagrams, Sequence Diagrams and Activity Diagrams.

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Sr. Business Analyst

Responsibilities:

• Led Requirement Gathering Sessions (RGS), Joint Application Development (JAD) sessions.
• Was entirely responsible for analysis, design reviews, writing requirements documents, and communicating with the business and technology.
• Gathered requirements by conducting extensive user interviews and surveys among stakeholders and end users of the application.
• Elicited requirements for complex, multi-faceted online banking application.
• Wrote SQL code in order to transform business need to end user requirement, retrieve data, create dashboard, automated excel, access and BO reports.
• Created SQL scripts to convert business requirement for test cases to validate the data during testing.
• Worked with JIRA creating new users and granting applications access.
• Involved in data mining transformation and loading from the source systems to the target system.
• Introduced Kanban best practices, coached and advocated agile practices including TDD and BDD.
• Created and managed user stories in Jira, prioritize and manage the scope, workflow and use cases.
• Functioned as a subject matter expert on multiple sectors of online banking application.
• Validated the requirements gathered for effectiveness and usability and ensured if they are convertible into business and functional requirements.
• Authored SRS, and UAT Plan documents; maintained Project deliverables on SharePoint.
• Converted business requirements to SQL scripts and stored procedure that supported front end user system.
• Functioned as a primary liaison with Product Development, Technology teams and trading desks in order to define document and deliver new requirements and changes to existing functionality.
• Extracted data from the database; created and analyzed financial reports for new system using MS-Excel. Responsible for preparing spreadsheets using MS Excel.
• Functioned as a primary liaison with Product Development, Technology teams and business team in order to define document and deliver new requirements and changes to existing functionality.

Environment: MS-Visio, MS-Excel, MS-Access, MS Project, MS SharePoint, Kanban, Erwin, Waterfall SDLC, Microsoft SQL 2005, MS PowerPoint.

Confidential, Charlotte, NC

Sr. Business Analyst

Responsibilities:

• Interviewed clients/business partners, defined functional and non-functional requirements, and captured them in Requisite Pro.
• Gathered requirements by conducting extensive user interviews and surveys among stakeholders and end users of the application.
• Used SharePoint as document resource to store the project related documents and give access to all required users.
• Validated the requirements gathered for effectiveness and usability and ensured if they are convertible into business and functional requirements.
• Documented “As Is” retail credit risk process and subsequently to “To be process.
• Wrote SQL code to implement business rules, data conversion and fetch data from multiple data sources to perform data acquisition and validation for asset management and sourcing team.
• Responsible for Test Driven Development (TDD) cycle.
• Key role on project team for online banking platform conversion and implementation of mobile banking application.
• Played a vital role in data validation for the automated solution (EFT).
• Developed high level design of new processes and graphically presented them along with text based requirements to IT management.
• Conducted JAD sessions to refine prototypes, prioritize and time-box use cases.
• Used Rational Clear Case and Clear Quest for version control and defect tracking.
• Created all Use Cases, traceability matrix and UML models using Rational Rose.
• Formulated online FAQ’s, quick reference and troubleshooting guides and online help content.
• Functioned as the primary liaison between the project team, operations team, financial /accounting team, and other technical areas throughout the project.
• Used MS SharePoint, MS Office Suite which included MS Word, MS Excel, MS Project, MS Power Point, and MS Visio for various documents and reports.
• Communicated with all levels of the organization including Senior Managers, Directors and Customers.

Environment: RUP, Windows XP/2000, Documentum, MS VISIO, MS Access, MS Excel, Microsoft Project, Rational Rose, PeopleSoft Enterprise HCM (Human Capital Management), Microsoft SQL 2005

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Helped Project Manager in the project management plan, established risk management process and metrics for the deliverables.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy.
• Extensively used SQL for extracting data from database and performed data validation.
• Understood the business logic, user requirements and test-objectives to develop Use Case Scenarios, test plans, test cases.
• Interacted with the end users in analysis of the test cases and test conditions to create automated test scripts using automated testing tools.
• Conducted conference test-drives to gain user’s acceptance of the proposed solution.
• Worked with internal users for bug management and bug triaging.
• Conducted weekly status meetings after collecting status of development progress.
• Played a substantial role in defining processes and in gathering business and functional requirements.
• Developed Business Requirement Document and Use Cases Specification/Document for various Use Cases.
• Utilized Requisite Pro for preparing the business requirements document.

Environment: Rational Rose, Requisite Pro, MS-Visio, MS-Excel, MS-Access, Microsoft Project, Oracle9i and Mercury Quality Center, Waterfall SDLC, BPM, Microsoft SQL 2005

Confidential, Bellevue, WA

Business Analyst

Responsibilities:

• Led Requirement Gathering Sessions (RGS), Joint Application Development (JAD) sessions.
• Led the effort to get business and system requirements base lined for further approval.
• Interviewed the key stake holders, SMEs, and decision makers to have a successful collection of requirements from all domains.
• Documented Business Requirement Documents (BRD).
• Extensive use of MS Project, MS SharePoint (used as the library for Project documentation and the communication of Project information).
• Release Presentations to the project team and also conducted walkthroughs with the different department heads to have a deeper understanding of the requirements
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification (URS).
• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity and State diagrams using MS Visio, suggested and managed improvements in the process.
• Prepared Screen Mock ups, User Interface designs using wireframes (SnagIt)
• Worked with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT) and also performing smoke testing before deployment.

Environment: Agile, XML, HTML, AJAX, Microsoft SQL 2005,MS Excel, MS Visio, MS Project.