SUMMARY

• Multifaceted and detail oriented business analyst with 9 years’ experience in business process analysis/modeling, requirements gathering, analysis and documentation in the finance industry.
• Expertise in capital markets with extensive experience in Equities, Fixed Income, OTC Credit Derivatives (Swaps, CDO, CDS), Futures, Options, Mutual Funds, Forex transaction, CEFs and ETFs.
• Knowledge of implementation and operation procedures for USD Clearing, Vault Services, MCAS, Image Cash Letter, DDA/iDDA, FX, Canada ACH, Checks and Wires.
• In depth knowledge of front, middle and back office of Fund Accounting, Portfolio Management, Asset Management, Prime Brokerage Institutions, Trade lifecycle, DTCC clearing and settlement process.
• Solid knowledge of Business Analysis, Quality Analysis and Project Management with extensive experience in the preparation of Business Requirements Document (BRD), Functional Requirement Document (FRS) and User Requirement Document (URD).
• Competence in Software Development Life Cycle (SDLC) methodologies like Waterfall, Iterative, Agile, and RUP.
• Expertise in the creation of UML diagrams (Activity, Use Case, Flow Charts) using Rational products and MS Visio.
• Proficient in requirements elicitation by coordinating and facilitating JAD sessions, brainstorming, document review, observation and conducting interviews with users.
• Leveraging communication and interpersonal skills to liaise business and technology stakeholders resulting in efficient work flows resulting in increased productivity and excellent communication within the project teams.
• Worked extensively with the On - site and Off-shore Development and Quality Assurance teams and assisting with Black Box, GUI testing, Functional, Regression, System testing and UAT’s.
• Excellent documentation skills and experience developing Use cases, Test Plan, Test Cases, defect tracking and maintaining the Test & Traceability Matrix and assisting with post implementation activities.
• Solid experience in modeling Relational Databases and Data Warehouses using tools as well as expert knowledge in planning and execution of the Extract, Transform and Load (ETL) process.
• Adept at developing and maintaining all project communication deliverables including roadmap, planning list, change requests, timelines, budget, scope and requirements.
• Knowledge of SOX regulation, OFAC and AML/KYC regulation including, identification of compliance gaps during product implementation and/or operations.
• High emotional intelligence enhances cooperation and harmony within the team by allowing identification and avoidance of personality conflicts and encouraging a focus on team objectives rather than personalities within the team.

TECHNICAL SKILLS

• UML
• MS Visio
• MS Office Suite
• SharePoint
• Waterfall
• Agile
• RUP and Iterative
• ERWIN
• Business Objects
• Rational Suite
• QTP
• Load Runner
• Clear Quest
• Quality Center
• SQL
• Java
• HTML
• XML
• VB
• MS SQL Server
• Oracle
• COGNOS
• Sybase
• Clear Case
• Business Source Premier
• QuickBooks
• Oracle Financials
• Bloomberg
• Nice Actimize
• Project Management
• Team building coaching and conflict resolution.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Sr. Business Analyst

Responsibilities:

• Identified SMEs and facilitated the requirements gathering process through interviews, brainstorming sessions with business unit leaders, products, implementation, operations and the technology groups.
• Maintained detailed documentation and communicated the business requirements and assisted stakeholders that were having trouble getting the process going by creating skeleton flows based on information gathered from the product information sites and presenting it them for their approval.
• Utilized UML techniques to create flow charts to capture the implementation & operations activities as well as documenting the business & operation systems utilized by each product group.
• Completed product risk assessments in order to identify gaps and key controls as well as assisting in providing recommendations on how to mitigate the issues identified.
• Reviewed processes with product owners to ensure that OFAC screening, KYC data collection/updates and transaction monitoring were documented and calling out the gaps in instances when these regulatory requirements were not being adhered to.
• As the project scope expanded I completed presentations to stakeholders about the project to help them understand the process and the level of detail that was required as well as editing their contributions to ensure uniformity and completeness of the information provided.
• Completed walkthroughs with end users and stakeholders to gather modification requests, upgrade the relevant requirements documents and coordinating upgrades with the development team.
• Created a How To document for use by product owners in the creation of future product maps as well as assisting in training the SMEs in its use.

Environment: SharePoint, UML, MS Visio, Excel, Word and Outlook

Confidential, Warren, NJ

Sr. Business Analyst/Scrum Master

Responsibilities:

• Assisted in creating the Project Plan, designed Requirements Planning and Management document and assisted with the purchase of tool licenses.
• Supervised and managed projects from inception to implementation, ensuring that project management methodology was implemented throughout the project lifecycle.
• Performed business analysis and impact studies to document the business lines and general functions to be supported by the project, enabling the client to validate cost and resource assumptions regarding the system.
• Identified SMEs and facilitated the requirements gathering process through interviews, JAD sessions, task analysis, brainstorming sessions with business unit leaders, products, underwriting, asset management and sales teams along with the technology groups.
• Maintained detailed documentation and communicated the business requirements and functional requirements with the project team using the BRD, FRS, use cases, activity and sequence diagrams using MS Visio.
• Analyzed system requirements and developed a detailed Test Plan, Test Scripts, GUI and security testing in collaboration with QA and tracked defects once tests were executed in Quality Center.
• Worked with market data and reference data using Bloomberg.
• Performed management tasks such as performance reviews, work assignment and counseling team members.
• Assisted with the development of metric measurement and reporting to identify Change Management trends along with recommending plans to remedy trending issues.
• Managed conflict and negotiated resolution by identifying business risk and recommending options to business stakeholders for sound decision-making.
• As Scrum Master, I facilitated Scrum Sprint Planning Sessions, backlog grooming, sizing, sprint retrospectives, daily stand ups and user stories.
• Completed walkthroughs with end users and stakeholders to gather modification requests, upgrade the relevant requirements documents and coordinating upgrades with the development team.
• Monitored and analyzed the development of cascading style sheets in HTML at the front end.

Environment: UML, Agile, Oracle, Bloomberg, Microsoft SQL, MS Visio, MS Office Suite, Business Source Premier, MS Project, Erwin and Quality Center.

Confidential, Irvine, CA

Sr. Business Analyst/Scrum Master

Responsibilities:

• Facilitated user interviews, workshops and task analysis to gather requirements.
• Documented requirements and prepared the BRD then worked with the development team to translate them into Technical requirements.
• Interacted with front, middle and back office teams to identify and document business needs.
• Worked with market data and security master data for different asset classes used by various business groups throughout the firm.
• Extensively used Bloomberg and Reuters to analyze market data, security master data and reference data for various asset classes; created APIs (Application Programming Interface) in excel to automate manual processes of data validation.
• Worked with Equity, Fixed Income, OTC Derivatives, Government Bonds, Exchange Traded Derivatives, Municipal Bonds, Treasury Securities, Options, Currency Forwards, SWAPS and Interest Rate SWAPS.
• Created the FRS including Use stories, scenarios, activity diagrams and data mapping.
• Coordinated daily stand ups, documented project progress and communicated the status to stakeholders.
• Created Test scenarios and worked with QA to create system integration test scripts ensuring compliance with business rules.
• Perform data validation, integration and manual backend/database testing using SQL queries.
• Wrote SQL queries and assisted in extracting data for creating Data mapping document.
• As Scrum Master I facilitated Scrum Sprint Planning Sessions, backlog grooming, sizing, sprint retrospectives, daily stand ups and user stories.
• Assisted in conducting risk assessment of projects and coordination of project deadlines.
• Conducted functional walkthroughs, UAT sessions and assisted in the development of User Guides and Manuals or customers.

Environment: MS Office, MS Project, Visio, Windows, MS SQL 2005, Oracle, Sybase, COGNOS, Quality Center, Reuters, Bloomberg.

Confidential, Basking Ridge, NJ

Sr. Business Analyst

Responsibilities:

• Coordinated the requirements elicitation process by conducting interviews, task analysis, scheduling JAD sessions and reviewed relevant documentation.
• Coordinated the project tasks, assigned tasks to the appropriate team members and maintained the status reports, ensuring that they were available for review by management.
• Conducted meetings with the development team and QA team to ensure that the BRS and the accompanying documents were fully understood and could be executed.
• Acted as the liaison between the business team and technology team.
• Analyzed the business requirements, prepared the Business Requirement Document (BRD) and Software Requirement Specification (SRS) and obtained the required signoffs.
• Prepared the Functional Requirement components such as UML diagrams, Use Case document to translate business requirements into technical requirements and system specifications.
• Used SharePoint web application platform for content management, document management, business intelligence and process integration.
• Maintained proper documentation of all changes to the plan and provided weekly status reports to the client and the project team.
• Tracked project plan, project problems and change requests and ensured timely discussions with technical team lead and project manager to find solutions and mitigate risks.
• Worked with QA to create Test Plans, Test Cases and Test scripts as well as assisting with the test execution and defect tracking.
• Conducted UAT, documented feedback and communicated the same with the project team.
• Assisted in the development of the Training Plan for the new technology and process improvements in conjunction with department heads and HR.
• Assisted with the creation of the user manual and training materials for business users and well as providing support post implementation.

Environment: RUP, Rational Rose, Clear Quest, Clear Case & Requisite Pro, Business Objects, Quality Center, SQL, MS Visio Java, HTML, and Oracle Financials

Confidential, St. Louis, MO

Business Analyst

Responsibilities:

• Worked with departmental heads to receive approval for the project as defined by the project manager and secured the necessary sign offs.
• Collaborated with SMEs to identify and analyze the core requirements of the project.
• Organized requirements into logical groupings of essential business processes, rules in a structured manner to ensure that all critical elements of the project were captured.
• Assisted in the integration of the SunGard InTrader system with other backend systems.
• Analyzed data sets include in Credit Default Swaps, Distressed Debt, Investment Grade and High Yield Bonds.
• Assisted Scrum Master in performing risk analysis of project and prioritize the application development and testing.
• Facilitated weekly meetings with the review teams to continuously improve the project, updated the burn down chart.
• Prepared the Functionality Test Plan which was used by testing team while doing their testing process as well as presented Back End Testing scenarios by using SQL.
• Conducted Regression Testing to ensure the generation of certain datasets regardless of parameter selection.
• Participated in documenting User manuals and conducted User Acceptance Testing (UAT).
• Developed timelines for project delivery and managed projects and resources to successful completion.
• Assisted in development of training materials for new technology and process improvements. Provided training to users and user manager.
• Provided remote and on-site support to end user during and post-implementation.
• Measured project performance on time and budget as per the project plan.

Environment: UML, Microsoft SQL Server, MS Visio, MS Office, Agile, Visual Basic, Load Runner, HP Quality Center.

Confidential, Paramus, NJ

Business Analyst

Responsibilities:

• Verified accuracy of the general ledger transactions and prepared monthly reconciliations.
• Ensured that all transactions were recorded in accordance with GAAP, SOX and AML/ KYC regulations.
• Served as backup for accountants including generating and maintaining financial statement reports.
• Assisted with month end and year end closing activities.
• Analyzed sub ledger accounts to ensure accuracy and matched them to the general ledger totals.
• Coordinated requirements analysis by gathering requirements through document analysis, user interviews, and JAD sessions with clients, development and QA teams.
• Created UML diagrams, BRD and Functional Requirements Documents and supplied them to the development team.
• Captured As-Is Process, designed To-Be process and performed Gap Analysis.
• Updated requirements documentation in QC and ensured that they were reviewed by the relevant parties.
• Executed testing of the applications, documented defects and submitted detailed requests for fixes to the development team.
• Coordinated UAT sessions and documented feedback which I shared with the development team.

Environment: Waterfall, Quality Center, MS Office, MS Visio, Oracle, SQL Server, Load Runner, Visual Basic, UML

Confidential, Wayne, NJ

Jr. Business Analyst

Responsibilities:

• Provided support to the Business Analysis team by assisting with documentation, setting up meetings, following up on meeting discussion action items as requested.
• Conducted financial analysis and created written reports documenting analyses and their interpretation to assist the management team with decision-making.
• Performed financial research, analysis and reporting of Fixed Assets data as requested and gained strong knowledge and experience on leases, tax-related fixed assets issues and business combinations.
• Validated and processed invoices, provided coding to finance, obtained line management approvals and reconciled billing discrepancies.
• Monitored and analyzed KPI, calculated ratios such as Return on Investment (ROI), Return on Asset (ROA) and implemented improvements for fixed asset processes.
• Completed journal entries as assigned as well as reconciliation of all Fixed Asset related ledger accounts.
• Reviewed monthly accruals for accuracy and identified process improvements to increase efficiency.
• Assisted with all stages of internal and external audits by preparing documentation and providing documentation and support as needed.
• Assisted in the preparation of User Manuals in paper and digital formats.

Environment: MS Word, MS Excel, MS PowerPoint and QuickBooks.