SUMMARY

• 9 years and 7 months of experience in the Enterprise Solutions and Consulting with solid experience in cutting edge technology tools including Fieldglass, Basware, Ariba, Emptoris, Elance, Maximo, OB10, Sciquest and SAP.
• Strong skills in Business Analysis, Procure - to-Pay & eSourcing, Contingent Labor Management, Content Management and Enterprise Asset Management.
• Expertise in the gathering of cross functional user requirements and participate in a team working with leaders, users, and stakeholders to transform these requirements into a strategic development plans.
• Experience in Designing Star Schema and Snowflake Schema in implementing Decision Support Systems
• Experienced in all stages of Software Development Life Cycle (SDLC).
• Involved in designing of Tables, Views, User Created Data Types, Indexes, Stored Procedures, Cursors, and Triggers.
• Experience in creating new databases logical and physical designs to fit new business requirements.
• Business Solutions: Proposed end-to-end Technology based solutions for processes which were driven manually.
• Great communication and team building skills, holds the ability to drive the team to deliver exceptional results and to meet the objectives of the organization.
• Lean & Six Sigma trained and tested.

TECHNICAL SKILLS

Domain Skills: Procurement and Supply Chain Services

Secondary Skills: Business Analyst, Pre-Sales

Project Acquired skills: eProcurement, Catalog and Content Management, Enterprise Asset Management, Contingent Labor management, Contract Management, HP Quality Center (ALM), UML and ESourcing.

PROFESSIONAL EXPERIENCE

Confidential - Houston, TX

Sr. Business Analyst

Responsibilities:

• Understand the current business processes and provide application functionality and integration knowledge for multiple business processes.
• Manage the gathering of cross functional requirements and participate in a team working with leaders, users and stakeholders to transform these requirements into a strategic development plans.
• Created Use Case Scenarios and maintained the Textual Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Business Flow Diagrams, Data Flow Diagrams, revised functional specifications and other core materials.
• Created written and visual requirements for team members, stakeholders and users communicating the need for and purpose of designed software using a variety of tools (Visio, Word).
• Performed Gap Analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements. Identified and resolved issues with the sponsoring organization, proposed process changes and system changes as appropriate.
• Designed the integration solution of interfaces also configured assigned applications; acted as functional expert for the assigned applications to all business units globally.
• Designed the To-Be staff augmentation and seek sign off from stakeholders.
• Proposed process changes and system changes as appropriate.
• Performed and documented functional testing of the current release of assigned applications.
• Participated in regular project status reviews; provided guidelines and facilitated functional testing cycles; supported the implementation readiness review process.
• Collaborated with the QA team to perform UAT, develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Developed various Reports using SQL Server Reporting servecies.The Reports involved Matrix, Group Above with complex queries in Data Model, Complex Layouts, Used the functionality of Additional Default Layout, Parameters, Program Units, the use of Report Triggers and Used Anchors for vertical and horizontal positioning of objects
• Designed a report on the monitoring of SQL Server Performance. This report gives a detail report to the management on the Performance of the server.
• Experience in transforming complex business logic into Database design and maintaining it by using SQL tools such as Stored Procedures, User Defined Functions, Views, and DTS.
• Linked all the Requirements to Test scenarios in Quality center for traceability.
• Super user to the configured Application, helped UAT team and Primary stake holders with basic training and granted them user access.

Confidential

Business Analyst

Responsibilities:

• Understand the current business processes, captured business requirements through JAD sessions.
• Established requirements management and change control process, mitigating effects of changing requirements and project risks in a highly visible high vibrant environment.
• Provided detailed periodic status reports to the senior management.
• Documented use cases around integration touch points.
• Manage the gathering of cross functional requirements and participate in a team working with leaders, users, and stakeholders to transform these requirements into a strategic development plan.
• Identified and resolved issues with the sponsoring organization.
• Translate written and visual requirements to test cases, test plans, and test design into actionable steps for offshore team members, and own the communication around quality deliverables.
• Involved in writing queries to generate reports for analysis of data using SQL Server Reporting Services.
• Designed and created Report templates, bar graphs and pie charts based on the financial data.
• Configured IIS and Deployed Reports and Analysis Project in to server
• Document the process updates and other business SOPs. Create written and visual requirements for team members, stakeholders, and users communicating the need for and purpose of designed software using a variety of tools (Visio, Word).

Confidential

Project Manager

Responsibilities:

• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Represented the client's interest.
• Identify and communicate project-related issues, scope changes, variances and contingencies that may arise during the implementation of IT projects.
• Providing independent advice on the management of projects
• Organizing the various professional people working on a project
• Making sure that all the aims of the project are met
• Using the latest IT to keep track of people and progress.
• Monitoring project work to ensure guidelines are maintained
• Tools: Maximo, MS project, MS Visio, MS Excel, MS Word

Confidential

Business Analyst

Responsibilities:

• Understand the current business processes of their Requisition to PO.
• Understand the functional requirement customers, define clearly and find a workable and acceptable resolution.
• Make business understand the features and benefits of Ariba Propose possible solutions to business and freeze to - Be process.
• Designed an integration solution for Ariba eSourcing module to Ariba Buyer module.
• Conducted workshops with Strategic Sourcing Teams and Purchasing groups to demonstrate the application usage and benefits.
• Assist in functional design by validating user interface fields and workflow.
• Assist in developing functional test scripts Performing all user acceptance testing
• Assist Technical teams in performing basic system configurations. Data, Catalog and Contract Loads.
• Document the process updates and other business SOPs Flow up the software upgrade - QA and Production
• Tools: Ariba, SAP MM, SRM, MS project, MS Visio, MS Excel, MS Word and Inspector.

Confidential - New Jersey

Assistant Manager

Responsibilities:

• Role involved implementing the best practices for Support processes.
• Business Solutions: Proposed end-to-end solutions on Source to Pay Products for processes which were driven manually.
• Business Development: Played key role in Sales, Transition. Pitched solutions to various multinational clients.
• Responding to RFPs. Proposing e-Procurement solutions in Sourcing & Procurement areas
• Project Management, Transition & Pilot e-Procurement Support Processes Level 1 & 2
• Provide Process consulting and Functional Support.
• Initiating the change request in the current process; be instrumental in liaising with product vendor teams in course of enhancements. Participate in software design sessions contributing design ideas, user and stakeholder feedback, and system design guidance
• Understand functional/Technical problems requirements / issues faced by customers; define them clearly and find a workable and acceptable resolution.
• Providing post implementation support to the customer using our product from across the globe.
• Invoices/Expense Reports/Payment Transactions
• Performingtasks as per the guide lines of Procurement Operating Policy -POP
• Resolve issues asAriba System Administrator which involve UserAccess,Granting Permissions,Modifying Approval flow as per the Business rules, eInvoice reconciliation etc
• Document the process updates and other business SOPs. Create written and visual requirements for team members, stakeholders, and users communicating the need for and purpose of designed software using a variety of tools (Visio, Word).
• Translate written and visual requirements to test cases, test plans, and test design into actionable steps for offshore team members, and own the communication around quality deliverables.
• Perform end user training.
• Tools: Ariba Buyer,Contracts, Emptoris Sourcing, Elance, MS project, MS Visio, MS Excel, MS Word, IBM Lotus notes

Confidential - Morris Plains, NJ

Business Analyst

Responsibilities:

• Handle Ariba System Admin help desk tickets.
• Handle Ariba System Administrator issues which involve User Profile Approvals, Modifying Approval flow as per the Business rules, eInvoice reconciliation etc
• Purchase Order Interface failures for different markets like SUN & COMPUTRON.
• Manage updates to CSV and Flat files
• Handle User Loads, Catalog Loads, Integration Events, Schedule Tasks.
• Request new Change Request as per the requirement of the Market and Business and forward them to the Ariba Development/ Enhancement Team.
• Monitor nightly batch jobs and report failures
• Run reports by executing queries on Inspector and Toad.
• Tools: Ariba, SUN, COMPUTRON, TOAD, MS Excel, Inspector and MS Word

Confidential - Houston, TX

Sr. Analyst

Responsibilities:

• Provide Ariba Support of the largest Oil and Natural Gas Company.
• Quality Management: Documented all practices for the process and service enhancements.
• Participated in the leadership workshops.
• Perform data configuration tasks in Ariba using Ariba Administrator and inspector
• Manage updates to CSV and Flat files
• Monitor nightly batch jobs and report failures
• Perform catalog management tasks for Ariba clients
• Tools: Ariba Sourcing, Buyer,Contracts Pcard, Ketera Inspector, Remedy, MS Excel and MS Word

Confidential 

Subject Matter Expert - SME

Responsibilities:

• Provide Customer Service for a major credit reporting bureau.
• SME in handling consumer disputes on the Credit Reports
• SME for assisting customers in filing Bankruptcy (Chapter 7 & 13)