SUMMARY

• Having Business Analyst with 6+ years of diverse experience in Requirements Management, Business Analysis, Data Analysis and Project Management through Healthcare Pharma Finance/telecom clients.
• Conducted Requirement Gathering Sessions such as Joint Application Development (JAD), Rapid Application Development (RAD) interviewed Subject Matter Experts (SMEs), Stakeholders for deriving detailed functionality aspects of business process and carefully updated the requirements information in an easily understandable format. Facilitated Disaster Recovery Planning (DRP) sessions.
• Excellent businesswriting skills essential for producing various business documents such as Business Requirements Document (BRD), Functional Requirements Document (FRD), and Non - Functional Requirements Document (NFRD), Business Process Documents, Business Flow Documents, User Training Manuals, User Interface Specifications.
• Experienced in Data Analysis techniques such as Data Flow Diagram, Data Mapping, and Decision Tree Analysis.
• Comprehensive knowledge of software development methodologies (SDLC) such as Waterfall, Spiral, RUP, and AGILE SCRUM.
• Strong knowledge of Business Process Modeling assessing “As Is”&“To Be” scenarios and Business Re-Engineering (Re Design) research, & implementation methodologies, diagramming data & process mapping, applying Unified Modeling Language (UML).
• Well versed in performing Change Management by using Impact Analysis, Gap Analysis. Developed Requirement Traceability Matrix using MS-Excel.
• Extensive experience in analyzing and creating Use Cases, Use Case Diagrams, Data Flow Diagrams, Business Flow Diagrams, Navigational Flow diagrams, Swim Lane Diagram, and Sequence Diagrams using MS - Visio.
• Proficient in writing SQL queries and in creating complexSQL Queries using Joins and Sub-Queries.
• Extensively worked with the On-site and Offshore Quality Assurance Groups by assisting the QA team for developing Test Plans, Test Cases, and Test Scripts etc., conducted User Acceptance Testing (UAT).

TECHNICAL SKILLS

Business Process Modeling Tools: Visio, Smart Draw

Defect Management Tools: Bugzilla

Mail Servers: Lotus Notes, Microsoft Outlook

Operating Systems: Windows Vista/XP/NT, MS-DOS, Mac OS X

Office Suite: Access, Word, Excel, PowerPoint

Project Management Tool: Microsoft Project Requirement

Gathering Techniques: Brainstorming, Interviews, Workshops, Focus Groups

SDLC Methodologies: Waterfall, Spiral, Agile, RUP

Testing Tools: Quality Center, QTP, SOAP, Test Director

User Interface Modeling Tools: Snag It, iPlotz, Pencil, Balsamiq

UML Design Tools: Visio, Enterprise Architect

Version Controlling: Microsoft SharePoint, Discovery

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Business Analyst

Responsibilities:

• Gather Business Requirements from the Business users, Subject Matter Experts (SMEs) and document the requirements in the BRD.
• Developed the scope and vision documents that defined the primary goals, objectives and scope of the project.
• Identified various business processes and developed process flow diagrams for the business processes and validated the same with SMEs.Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.Regulatory compliance related to X12 (Institutional/Provider).
• Developed traceability matrix to link the business, functional requirement and the test documents.
• Prepared use cases and data flow diagrams to analyze the impact of ICD 10 diagnosis codes embedded in different systems and applications
• Designed and developed Business Rules Document about the Claim Component and HIPPA

Confidential, Lake Success, NY

Business Analyst

Responsibilities:

• Involved in business analysis and project management, coordinating between the team members, addressing budget issues and creating test plans according to the business requirements.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Performed Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Performed Data Mappings based on the specified business requirements.
• Defined and documented the vision and scope of the project.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage.
• Facilitated Joint Application Development (JAD) Sessions, as well as weekly client & team meetings
• Interacted with the Subject Matter Experts (SME) and stakeholders to get a better understanding of client business processes and gather business requirements.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Created various workflow diagrams, sequence diagrams, and Class diagrams using MS Visio
• Created EDI documentation for preparing the required code sets for different scenarios like ambulance, request for review etc.

Environment: SDLC, MS Excel, MS Word, PowerPoint, MS Visio, SQL Server, Windows XP, Lotus Notes, Quality Center, MS Project, Issue log, Risk log, Change request log

Confidential, San Diego, CA

Sr. Business System Analyst

Responsibilities:

• Performed data analysis, data reconciliation and data retrieval from various systems along with identification of data gaps and data quality issues for Credit Risk Mitigation System (CRMT)
• Designing the Business Requirements Document and working with system developers to ensure that the requirements are effectively communicated and well understood.
• Analyzed business requirements into high level and low level Use Cases, Activity Diagrams / State chart
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications; Data Mapping, and process flows.

Environment: Rational Rose and Requisite Pro, MS Visio, MS Office, MS Project, Agile, UML, XML, Windows XP, NT, HTML, DB2, SQL Server 2008, JAVA, J2EE, HL7, Vignette Content management Tool, Axure. nex

Confidential, Herndon, VA

Business Analyst

Responsibilities:

• Work with users to organize, analyze and document functional requirement based on business requirements for Trader Mandate, to generate the Exception reports, and relevant workflows by developing use cases and Entity Relationship diagrams.
• Analyze business requirements and work closely with application development team lead to translate user needs into functional specifications.
• Ensuring requirements documentation standards are met, identify and resolve open requirements issues, accurately capture and communicate information throughout all project phases.
• Provide end User consulting on Functionality and Business Process.
• Conduct GAP analysis & JAD sessions with stakeholders.
• Review and approve test scripts, project expected results, and verify functional integrity of the system design.
• Analyze the large data sets for patterns and exceptions using SQL and MS Excel.
• To help in preparation of test cases, test execution, test reports and be involved in UAT.
• Document and manage any Change Requests related to the working Project by using JIRA.
• Coordinate with the Business and IT teams who are involved in the Testing process and are responsible for validating test results and or follow up on any outstanding testing issues
• Build a strong relationship with the users to be their trusted partner and be proactive in identifying and recommending solutions to Compliance teams.

Environment: MS-Office, JIRA, MS Visio, UML, Java, SQL, Waterfall, HP QC.

Confidential

Business Analyst

Responsibilities:

• Assisted in identifying project scope, to conform to the regulatory compliance related to X12 837 (I/P) and 835.
• Responsible for soliciting and eliciting requirements for conversions.
• Worked as a liaison among stakeholders both business and IT side in order to elicit, analyze, communicate and validate requirements for changes to business processes.
• Involved in creating Reports and Documents like Requirements Documents, and Management Plan, Issue/Alternatives documents, Project Summary and Plans with formats like PDF, HTML, Excel and Word.
• Prepared UML diagrams (Activity diagrams, Sequence Diagrams, Use case diagrams) for Extensions.
• Involved with reviewing defects reported from UAT efforts and analyzed for root cause and took actions based on the findings.

Environment: SharePoint, Rational ClearCase, RUP, UML.