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Senior Business Analyst Resume

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San Jose, CA

SUMMARY

  • 7+ years of Functional and Technical experience in broad range of Enterprise Software applications.
  • Expertise in Business process engineering and all aspects of the SDLC, including system design and development, implementation, customization, maintenance, conversions, interfaces, and production troubleshooting of Enterprise Software applications.
  • Extensive Functional and Technical experience in Oracle 11i Applications, including Order Management (OM), Inventory (INV), Account Receivables (AR), Account Payables (AP), and General Ledger (GL) & IBM WebSphere Commerce, IBM Tivoli, Confidential Commercial and Regulatory Suite 5.6.
  • Experience in Manufacturing, e - Commerce, Supply Chain and Logistics and Corporate Services, Communication Services, and Electronics industries and IT Solutions Industry.
  • Well-versed in Requirement Gathering, Data Analysis, Design, Application Configuration, Functional Issue Resolution, Customization, System/User Acceptance Testing (UAT) and Implementation.
  • Experience in Business Requirement Documents, Functional design documents, and Technical design documents; gathering business requirements from end users and client. Experience in design using AIM methodology documents, like BRD100, MD050, MD070, MD120, CV040, CV060, etc.
  • Excellent communication, analytical, interpersonal, and presentation skills.

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities:

  • Responsible for review, analysis and documentation of client’s business processes, workflow and business objectives, as well as client business and technical requirements.
  • Participate in project planning for solution implementation; contribute/confirm level of effort for developmental tasks.
  • Good understanding of business processes of Pharmaceutical manufacturers
  • Good knowledge of Confidential Commercial and Regulatory suites
  • Knowledge of Government pricing, Rebates, Chargeback processes, Contracts and Contract Compliance

Environment: Confidential Revenue Management Suite

Confidential

Business Systems Analyst

Responsibilities:

  • Interface between business users and developers and major vendors, acting as the primary point of contact with a strong business/ commercial focus on delivering benefit to the organization.
  • Leading / facilitating workshops and JAD sessions with FCM business partners to understand key business strategies/processes during the elicitation of detailed business requirements.
  • Responsible for managing and validating bi-directional traceability between business and functional requirements for Change Requests (CRs)
  • Collaborated with clients, end users SME’s and ensured technical requirements are thorough using standard tools and modeling techniques.
  • Documented detailed analysis of end-to-end business processes, workflow mapping and action items, issues and ensured information is accurate and complete.
  • Involved in End-to-End fit gap analysis on AMS to enable FCM business model.
  • Coordinate with Oracle Applications FA team to provide downstream impact analysis and requirements for Sub Ledger impacts.
  • Involved in requirement gathering for FCM-Smart Services integration with AMS
  • Involved in writing use cases for FCM-AMS business process flow.
  • Delivery management / basic project management (resource management / dependencies / cost /change management / risk).
  • Written test scripts for SIT & UAT sessions for each sprint.
  • Planning, facilitating and executing SIT & UAT.

Environment: AMS-IBM Tivoli Asset Management, Oracle Applications - FA, GL, iProcurement

Confidential, San Jose CA

Business Systems Analyst

Responsibilities:

  • Involved in requirements gathering with different business functions.
  • Mapping out of the box commerce administration solution to the NGA eDAOnTap.
  • Involved in fit gap analysis for NGA and WebSphere Commerce Application for DOM & cross-channel order processing integrations with SAP SD.
  • Involved in writing detail SRS document for business process flows for NGA eDAOnTap.
  • Involved in overall design development process of integration between NGA eDAOnTap and SAP Sales & Distribution (SD) via WebMethods.
  • Involved in design of complete design of core pricing engines for contract pricing models.
  • Involved in planning and mapping for data migration processes and data verification.
  • Involved in integration of eLicensing engine with NGA.
  • Planning and executing SIT and UAT and managed the testing team logistics.
  • Day to day off-shore coordination for SIT & UAT TI meetings.
  • Provided functional training and support for the new NGA eDAOnTap for core business users.
  • Involved in maintaining, trouble shooting and supporting Cadence SQW (Subscription Quoting workbook) tool.

Environment: s: NGA eDAOnTap-IBM WebSphere Commerce, SAP-SD, WebMethods

Confidential, Sunnyvale CA

Oracle Techno-Functional Analyst

Responsibilities:

  • Involved in gathering requirements from the Functional/Business leads.
  • Involved in overall design development processes of two integrations between Oracle and TradeSphere Commerce Compliance.
  • Involved in detail design development processes and written technical specifications document MD-70.
  • Designed and developed custom program to process and handle different responses from TradeSphere.
  • Designed and developed a custom program to apply/release holds on orders automatically.
  • Designed and developed two new reports that output orders held due to either export compliance hold or due to compliance check pending.
  • Involved in extensive end-to-end/two-way integration testing and User Acceptance Testing.
  • Involved in the code review process to make sure that code is in compliance with the AIM methodology.

Environment: Oracle Applications 11.5.10 (OM/ONT, INV, AR), SQL, PL/SQL, Toad

Confidential, Fremont, CA

Functional Consultant

Responsibilities:

  • Gathered business and reporting requirements from the process.
  • Designed, customized, and developed the AR Lockbox Process with the functional/technical design.
  • Prepared MD50 Documentation and Visio diagrams for the Lockbox Process, AR Reports developed, and conversion process.
  • Designed conversion strategy to convert customers, Legacy contracts, Invoices, Receipts, and Receipt Application.
  • Responsible for the coordination of offshore team deliverables.
  • Responsible for providing Post Production support by solving user queries and coordinating the development of any enhancements as required.

Environment: Oracle Applications R12, 11.03/11.5.10 (AR, OKS), SQL, PL/SQL, Toad

Confidential

Oracle Techno-Functional Intern

Responsibilities:

  • Developed PL /SQL packages, procedures, and functions for interface program to validate the data for AR, INV, and OM modules.
  • Worked on Auto invoice and Customer interface on AR module and Order import interface in OM module.
  • Designed and developed Custom Reports in OM, GL, AR, and INV.
  • Extensively worked on developing Functional Design Documents (MD50), Technical Design Documents (MD70) using Application Implementation Methodology (AIM).

Environment: Oracle APPS 11.5.7, TOAD, PL/SQL, SQL* Plus, AP, AR, PO, GL, FA, OKS, OM, INV.

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