SUMMARY

• Around 7+ years of IT industry experience in Analysis, Design and Development using Pega PRPC BPM tool, Java, J2EE and related technologies.
• More than 4 years of experience with Pega clients in designing and implementation using Pega Rules Process Commander.
• Around 3 years of Java experience in software analysis, development and implementation of applications utilizing Java, JDrools, JBPM, JSP, Servlets, JavaScript, JavaBeans, EJB, Struts, Oracle9i, MS SQL Server, AJAX, HTML, DHTML, XML, Eclipse, on multi - tier applications and Enterprise application Integrations.
• Hands on experience in designing High Level Class Structure and development of Data Model, Access Groups, Process flows, Work flows, Rule sets, Activities and UI.
• Experience in implementation of various PRPC components like Decision rules, Declarative rules and Indexes.
• Developed the hierarchical class structure based on PEGA best practices and Guardrails, security rules based on role and privileges
• Configuring Agents, Service rules, Connectors, Data model, Process flows, Business logic definition and User Interface Design.
• Expertise in Pega Rules Process Commander (PRPC) Flows, interpretation of Flow Shapes, Tickets for tangible business scenarios.
• Experience in troubleshooting and performance tuning of PRPC applications using Rules Inspector, Clipboard and Tracer.
• Experience in migrating rules across various environments by creating Product and Product Patch rules.
• Experience on SmartBPM Suite and designing solutions that are reusable for enterprise level use in areas such as Medical Request Management.
• Experience in creating List View and Summary View custom reports in Pega.
• Experience in onsite/offshore work co-ordination.

TECHNICAL SKILLS

BPM: Pega Rules Process Commander (PRPC 5.x,6.1,6.3, 7.1,7.3.0)

Application Servers: Web Sphere, Tomcat, Web logic

Languages: JAVA, SQL

Source Code Versioning Tools: Git, GitHub

Team Collaboration Software: Confluence

Project Management Software: Jira

Web Authoring Tools: HTML, DHTML, XML, AJAX, SOAP

Design Tools: Microsoft Visio 2003/2005 Professional, UML

RDBMS/Database: Oracle, MS-SQL Server, DB2, MySQL

Operating Systems: Windows, NT, Windows 98/XP/2000,7, Linux

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. Pega Developer

Responsibilities:

• Understanding different Upstream and Downstream systems to build the Enterprise Class Structure.
• Understanding the architectural framework and designing the application structure within Pega.
• Defining case types and workflows and process flows for Billing Activities and Enrollment Activities like collecting the event Type and calculating the Premium and Timeline based on the input Payload values.
• Interacted with different Stakeholders Users, Developers, Project Manager to understand the business process to create suitable Access groups, Access roles and Access Roles to Object.
• Extensively worked on Integration part of Pega PRPC to pull the data from JSON Payload.
• Experienced in integrating Pega with SOAP web services using Connectors/Services
• CreatedActivities and Configured stepsand methods which will handle the incoming Payload JSON and create the work object by invoking the flow.
• CreatedDecision Rules, Map Value, Decision Table, Decision Tree and Declarative Expressionsas per the requirements.
• Worked on the Connect-Sql rules to integrate with the CCDM Database to update the respective tables.
• Created Data Transforms to update the Step Page values.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods.
• Responsible for the migration of Rule-Sets and Databases.
• Worked withClipboard, Rules Inspector, DB traceandTracerfor troubleshooting the issues.
• Performed Unit Testing of the Mod Billing application and fixed bugs before migrating data instances and rule sets from development to UAT & Performance environment.
• Knowledge on Agent execution, Rule versioning and Rule Set.
• End to end Integration testing of the application.

Environment: Pega Rules Process Commander 7.3.0, Oracle 12c Enterprise Edition, Apache Tomcat.

Confidential, Duluth, GA

Sr. Pega Developer

Responsibilities:

• Understanding Business Requirements for creating rule sets and class structure.
• Created Process flows and Properties based on the requirements.
• Developed Project based on Agile methodology and working along with business people throughout the project.
• Involved in every phase of software development life cycle and followed RUP and Agile principles and was actively involved in Scrum meetings to discuss the issues and tasks.
• Development of Harness, Sections and layout.
• Created repeating groups in user interface rules using page list properties wherever necessary.
• Extensively worked on the Integration part of the Pega PRPC
• Worked on the Connect-Sql and Connect-Soap rules to integrate with the Bank Database.
• Worked with Clipboard and Tracer tools extensively to trace hard to find defects.
• Developed decision rules and incorporated them in the work flows using decision smart shape.
• Creation of search reports using List view and Summary view rules of PRPC.
• Developed validation rules to ensure that users enter the correct information.
• Creation of activities, steps for implementing core business logic
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Ran the Preflight tool at regular intervals to make sure the numbers of warnings are minimal.

Environment: Pega Rules Process Commander 7.1, Oracle 9i, WAS 8.5.

Confidential, Nashville, TN

Sr. Pega Developer

Responsibilities:

• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Involved in creating Properties, Activities and Service Rules, Developed Flows and activities, created flows to handle Exceptions in the system.
• Defining case definitions and workflows and process flows for different kinds of healthcare activities like the Profile information of the Provider, Claims Reviewal process.
• Designed and implemented user interfaces using Sections, Harness and HTML stream rules.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Developed Mailbox Routing functionality to route the Security request to a Mailbox.
• Worked with Spin Off and Split-Join flows to create multiple assignments for Approvals.
• Migrated data instances and rule sets from Dev to UAT & Performance environment when needed.
• Creation of search reports using List view and Summary view rules of PRPC.
• Worked withClipboard, Rules Inspector, DB traceandTracerfor troubleshooting the issues.
• Involved in bug fixing for phase 1.
• Actively involved in the User Interface solutions for the clients.
• Testing and debugging using tracer and Rules Inspector.

Environment: PRPC 6.1 SP2, MS Visio, HTML, XML, SQL Connectors, Oracle 10g, Java, J2EE, CSS and Java Script, IBM Web Sphere Application Server 6.1/7.

Confidential - Woodland Hills, CA

PEGA Developer

Responsibilities:

• Development using PEGA Rules Process Commander V 6.3 according to the Business Requirements.
• Worked in Production Support team, wherein handling many critical defects and delivered it on time.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements. Interacted with testing team and provided support.
• Monitoring Log files for abnormal issues on application and database servers.
• Debugging using Tracer and Clipboard Management.
• Preparing development test cases as per the PRPC suggested approach.
• Generated the reports using PRPC OOB Functionalities. Development activities were performed using Smart Dispute Framework.
• Troubleshoot and communicate with PEGA Support team to resolve technical issues.
• Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness,
• HTMLs and other supportive UI related rules.
• Implemented Decision tables, Decision Maps and Declarative expressions.
• Took ownership of several modules and delivered the work on time.
• Handled the Ruleset Management for this application in an efficient way.
• End to end Integration testing of the application.
• Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyzer) and PAL
• (Performance Analyzer).
• Designing and developing Process Flows, Activities and User Interface Rules.

Environment: PEGA PRPC V6.3 SP2, MSSQL, Visio 2003, Oracle 9i, Windows XP1

Confidential, Houston, TX

Jr. Pega Developer

Responsibilities:

• Involved in design and development of prototype
• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes
• Created activities and steps for implementing core business logic
• Created Operators and Workbaskets, Test types, Test environments, and Test applications.
• Creation of HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Created Rule-Obj-Class, Rule-Obj-Property, Rule-HTML-Property and Rule-Obj-Model instances.
• Involved in the creation of user interface using Rule-HTML-Harness, Rule-HTML-Section and Rule-Obj-HTML.
• Experienced in integrating Pega with SOAP web services using Connectors/Services
• Involved in Unit Testing of the application and fixed bugs before migrating data instances and rule sets from development to UAT & Performance environment

Environment: PRPC 5.1, Microsoft Oracle, HTML, XML, SOAP, Java, J2EE, WebSphere 6.1.

Confidential, NYC

Jr. Pega PRPC Consultant

Responsibilities:

• Involved in designing the Technical Design Documents for the Workflow development team.
• DevelopedRulesbased process to support business needs and expansion.
• Worked with the Business Leads, and Business Analysts to define business requirements for designing, testing, and analyzed those requirements.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• DevelopedBusiness Rules documentfor the implementation ofWorkflowsin Pega PRPC.
• CreatedActivities,stepsand methods which create theattachmentobjects and a link object that connects the attachment to the work object.
• CreatedDecision Rules, Map Value, Decision Table, Decision Tree and Declarative Expressionsas per the requirements.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods.
• Creation ofdatabase, users, schema, tables partitioning and Indexes on tables.
• Responsible for the migration of Rule-Sets and Databases.
• Involved in Bug Fixing with System Architects for Harness, Declare Expression and When Rules.
• Created theAgentsthat run activities and listenersthat support the integration implementations which routes the messages to the appropriate service rules and to the appropriate flow.
• Creation of search reports usingList viewandSummary viewrules of PRPC.
• Actively involved in the User Interface solutions for the clients.
• Testing and debugging using tracer and Rules Inspector.

Environment: PRPC 5.3 / 5.4, HTML, XML, SOAP, Oracle, DB2, Java, J2EE, CSS and Java Script, Web Sphere 6.1.

Confidential

System Engineer/Java Developer

Responsibilities:

• Involved in complete software development life cycle.
• Involved in Design and Development of the System using Rational Rose and UML.
• Involved in Business Analysis and developed Use Cases to capture the business functionality.
• Improving the coding standards, code reuse, and performance of the Extend application by making effective use of various design patterns (Business Delegate, View Helper, DAO, Value Object etc. and other Basic patterns).
• Involved in the design and development of Presentation Tier using JSP, HTML and JavaScript.
• Involved in integrating the concept of RFID in the software and developing the code for its API.
• Coordinating between teams as a Project Co-coordinator, organizing design and architectural meetings.
• Design and developed Class diagram, Identifying Objects and its interaction to specify Sequence diagrams for the System using Rational Rose.

Environment: JDK 1.3, J2EE, JSP, Servlets, HTML, XML, UML, RATIONAL ROSE, AWT, Web logic 5.1 and Oracle 8i, SQL, PL/SQL.