SUMMARY

• Around 7+ years of IT experience as Business SystemAnalystwith project management in different sectors ofbusinesssuch as Banking, Healthcare and Retail domains
• Experience in DailyAgileScrum "Stand - up", Biweekly Sprint Planning and Retrospective Sessions and update the team on status of upcoming User Stories.
• Expertise in analysis, design, data mapping/transformations and load processes.
• Experience with project management and project planning including project estimations (cost, dates, resources) using MS Project. Knowledge of other budget/forecasting tools.
• Facilitate daily scrum meetings, sprint planning, sprint review demo, backlog sizing/refactoring, and sprint retrospectives
• Participated in all phases of software development lifecycle (SDLC). Good understanding of the principles and best practices of Software Configuration Management (SCM) inAgile, Scrum, and Waterfall methodologies.
• Analyze team metrics via burn-up/burn-down charts and identifying improvements to the teams engineering practices and tools.
• Captured requirements asagileuser stories and expand stories into narratives to ensure a standard team understanding of the requirements; guide prioritization of requirements based onbusinessvalue, risk, architectural significance, and other drivers.
• Used JIRA foragileproject management, creating product backlog, sprint backlog, bug tracking, Burn-up/ down charts, change management and estimation.
• Experience in building reports and dashboards, customizing them as per user requirements.
• Requirement elicitation techniques like Interviewing, Surveys, Questionnaires, Brainstorming, focus groups meetings, and structuring meetings.
• Experience in creating efficient and effective requirement and design documentations.
• Adept in Unified Modeling Language (UML) and creating Use Case Diagrams, Activity Diagrams,BusinessProcess Models, Work Flow Diagrams, Data Flow Diagrams, Flow Diagrams (Businessand Navigation) and Sequence Diagrams.
• Extensive experience in writing Use Cases, Functional specifications, Scenarios,Businessprocesses, Workflows, Process flows, Test cases and Test Plans.
• Hands on experience of using MS Office Suite, MS Project, MS Visio, Data Modeling tools, ETL tools, Database and Reporting tools. Responsible for creation of detailed user stories and acceptance criteria
• Working with Product Owner to prioritize User Stories/ requirements in "Product Backlog" based onbusinessvalue created.
• Experience in conducting Joint Application Development (JAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project's exposure to the forces of change.
• Proficient in authoringBusinessRequirement Document (BRD) and deriving Functional Requirement Document (FRD).
• Experience in coordinating with the configuration and change management groups for Clear Case Version Control and Build Making process
• Discuss the technical environment requirement that will best suit the project requirement with the team
• Have experience in writing user stories usingagilemethodology.
• Extensive experience in creating/executing Test Plans, Test Scenarios and Test Cases and assist in User Acceptance Testing
• Involvement in all phases of project such as Initiation, Planning, Execution, Defect tracking and Closure
• Experience writing SQL queries for data validations
• Extensive experience using project bug tracking tools like JIRA,AgileCentral and HP Application Lifecycle Management
• Developing effective working relationships with customers through regular meetings; identifying and obtaining further sales andbusinessdevelopment opportunities.
• Strong Communication and Presentation Skills substantiated in past assignments with developers, project managers, subject-matter experts, stakeholders, system implementers, and application end-users.

TECHNICAL SKILLS

Modeling Language/Tools: RUP, Rational Rose, MS Visio, MS Project, Balsamiq

Management tools: MS Office suite, Outlook, SharePoint

Business Intelligence and Reporting Tools: Business Objects, Tableau

Requirement Gathering Tools: MS Office (MS Word, MS Excel, MS Power point, MS Visio), Caliber, Doors

Testing/Reporting Tools: HP ALM Quality Center, QTP, Bugzilla, JIRA

Database: MS Access, Teradata, MS SQL Server

Languages: SQL, HTML, CSS, JavaScript

PROFESSIONAL EXPERIENCE

Business System Analyst

Confidential, Birmingham AL

Responsibilities:

• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS. Understand and articulate business requirements from user interviews and then convert technical requirements into technical specification
• Documented the use cases and prepared the use case, activity, logical, component and deployment diagrams using MS Visio and Rational Rose for a clear understanding of the requirements by the development team
• Participate in sprint planning sessions, retrospective meetings, daily standup meetings and otheragileactivities.
• Liaised with the technology team to derive Functional Requirements.
• Collaborate with other project teams to determine risk indicators and levels prior to analysis
• Develop detailed plans of action to project risk reduction. Confirm acceptable risk levels.
• Evaluate product risk exposure Loan Product Advisor, Loan Quality Advisor, Business Requirements Documentation
• Participate in Scrum meetings for product development and deployment.
• Compiled Vision and Scope documents to better define the rationale for the new process
• Created reports for process improvements and trend analysis
• Conducted Risk Analysis to identify the risks associated with developing the new system, and formulated a Mitigation Plan to eliminate or reduce risks of high severity and major financial effects
• Played a pivotal role in conducting Functional testing, Regression testing, Integration testing, Smoke testing and UAT (User Acceptance Testing)
• Conducted requirement workshops, brain storming sessions, document analysis, interface analysis and prototyping for requirement elicitation. Assessed and optimized system designs through review and analysis of user needs.
• Collaborate with the Scrum Master and Scrum teams in Estimation and Velocity planning. Also, participated in conducting Sprint Planning, Daily Stand Up, and Sprint Review & Retrospective meeting.
• Assisted the Scrum Master to prepare and monitor burn-down charts for the successful completion of tasks within the time-boxes
• Managed Change Requests from stakeholders by conducting extensive Impact Assessments to capture the expected consequence of such changes
• Responsible for creating and updating all documentation for the project, which required interacting with all concerned departments on a regular basis
• Reviewed integration test plan for integration between modules
• Conducted Defect Validation using Test Director to screen the illegitimate defects raised by the QA and UAT teams before hitting Development.
• Worked with the technical team to ensure that varied changes including configuration change requests submitted by the test team are logged, cross environment impact is assessed, and cross environment migrations are managed.
• Interacted with various members at the management level to understand business decision and analysis needs to generate appropriate and relevant data analysis reports.
• Extensively worked with Quality Analysts to make sure that the functionality meets requirements.

Environment: SharePoint, SQL developer, MS-Visio, MS Office Suite (Word, Excel, Power Point, Outlook), MS-Project, AgileMethodology, JIRA

Business System Analyst

Confidential -Richmond, VA

Responsibilities:

• Worked withBusinessusers from different units and IT departments to gather requirements.
• Involved inbusinessanalysis and project management, coordinating between the team members according to thebusinessrequirements.
• Involved in project planning and coordination and Managed scope and deadlines.
• Worked with UI and UX teams on design principles and user centered methodologies for mobile app developments,businessprocess understanding for iOS and android platforms.
• Worked with the testing team to test throughout the development phase for bugs, common errors and crashes that arose due to android and iOS platform variances.
• Worked designing and defining user interface requirements, wireframes, screen mockups, storyboards and defining data elements and rules around the same.
• Schedule exceptions into workforce management software.
• Created and maintained procedures and documentation.
• Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.
• Manage the RequirementsBusinessas well as System requirements, performed requirements analysis along with the creation of Use Case Scenarios.
• Involved in developing test plan and test scripts using the system requirement document.
• Worked with the project manager for planning and organizing the project activities, and in communicating with otherbusinesscenter mangers and stakeholders of the project
• Reviewed and approved Test Plan and Test cases for the QA team.
• Assisted in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.
• Used Jira for bug tracking, reporting and analysis.
• Involved in all major cycles and phases of the project from scope definition risk analysis to user acceptance testing and monitoring the release of the product.
• Actively resolved day-to-day technology needs of thebusinessunit with focus on analysis processes.
• Assisted the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Gave walkthroughs of requirements and led User Acceptance Testing UAT sessions.
• Prepared theBusinessWorkflow using MS-Visio with input, output, Pre-and Post-conditions
• Worked with the clients on the final signing process in the User Acceptance stages.

Environment: JIRA, Siebel, MS Visio, MS Office Suite, Snagit, Java, Oracle, UML, RUP, Agile/Scrum, Windows, Test Director, MS Project

Business Analyst

Confidential, Birmingham, AL

Responsibilities:

• Gathered Business Requirements, interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes.
• Accurately works as back-up to subject matter expert to improve workflow efficiencies.
• Used Rational Unified Process (RUP) as the Software Methodology.
• Responsible for analyzing and cleansing legacy master data for migration
• Responsible for creation of detailed user stories and acceptance criteria
• Working with Product Owner to prioritize User Stories/ requirements in "Product Backlog" based onbusinessvalue created.
• Participate in sprint planning sessions, retrospective meetings, daily standup meetings and otheragileactivities.
• Analyzed and optimized the process, prepared Business Requirement Document and then converted the business requirements into Functional Requirements Specifications and Technical Specification using Rational Requisite PRO.
• Gathered Requirement from the Client to fulfill the Application need for FACET Implementation
• Created 837(P, I, D) claims, and maintained data mapping documents about HIPAA transactions primarily 837(P, I, D), 834, 835, 270, and 271.
• Worked within project team to identify and interpret state Medicaid and Medicare policies as applicable to customer defined algorithm research as well as assist with internal development.
• Utilize SQL server to run basic queries and obtain necessary data for Medicaid and Medicare Encounters.
• Worked with Facets software for maintaining data about the enrollment, billing and health care claims management and to store, send, receive HIPPA transactions and facilitate the administration of HIPAA
• Using SQL query to produce data for 270 EDI X12 file and create 270 files and submit to MEVSNET to check dual snip member for Medicaid benefits eligibility.
• Maintained test cases is Quality Center(ALM), created requirement traceability using Quality Center(ALM).
• Involved in the mapping of data sources and analytics, with the goal of ensuring data quality.
• Identified the Use Cases from the requirements and performed use case realization, created UML diagrams including Use Case Diagrams, Activity Diagrams using MS Visio thus defining the Business Process Model.
• Participated in various testing related review meetings.
• Participated in JAD Sessions periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.
• Developed RTM for requirements mapping.
• Performed requirements gathering and analysis, interviewed the subject matter experts, stakeholders, executive sponsors and noted information using JIRA.

Environment: Oracle, SQL, JIRA, andAgile, Scrum, HTML Share Point, MS Office Suite

Business Analyst

Confidential -Plano, TX

Responsibilities:

• Involved in every phase of the RUP process starting from Inception to Transition.
• InterviewedBusinessUsers to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• PreparedBusinessRequirement Documents (BRD's) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype, Use Cases, UML diagrams for overall system.
• Interviewed the stakeholders and thoroughly documented the requirements.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes and participated in Stakeholder Management to communicate effectively with them.
• Carried Out Gap analysis and was engaged in analysis of the technical specifications of the current system and the infrastructure requirements.
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Worked on Documents for Version Controlling, to maintain up to date changes in the Documents
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based onBusinessRequirements, technical specifications and/or product knowledge.
• Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.
• Conducted User Acceptance Testing, gathered and documented User Manuals andBusinessRules.

Environment: Microsoft Office Suite, Rational Rose, Requisite Pro, RUP, UML, Test Director, Load Runner, SQL and Windows.

QA / Business System Analyst

Confidential

Responsibilities:

• Understanding the end user's Business Flow.
• Suggest the Clients for appropriate change in the Product to support the Business Flow.
• Suggest the Clients for appropriate change in their current Business Model to support the Product functionality.
• Gathering requirement for Application and Report Modules.
• Giving demo to the end clients on creating reports using report builder.
• Create FRS for the Developers.
• Work with the PM for setting appropriate time lines for different tasks.
• Review test cases.
• Conducting walk through sessions with the clients.
• Creating impact assessment document for any schema level changes.
• Creating opportunities for the company to get more Business from the clients.

Environment: SQL, HP Quality Center, MS Visio, Windows, MS Office,Agile/Scrum Methodology, CRM.