SUMMARY

• Over 5 years of experience as a Business Analyst in multiple domains and extensive knowledge in working with plan driven and change driven approach; engaged with stakeholders and elicited business requirements; managed risk, issues and change requests; created tangible deliverables and user acceptance criteria; conducted user acceptance testing.
• Experience in translatingbusinessrequirements and user expectations into detailed specifications employing Unified Modeling Language (UML) techniques like Use Case diagrams & Process Flow diagrams.
• Expertise in facilitating and coordinating Joint Application Development (JAD), Joint Application Requirement sessions (JAR) with exceptional inter - personal and conflict resolving skills.
• Strong experience in product backlog grooming, sprint planning, and sprint demo.
• Exhibit strong analytical ability during Functional Testing, Regression Testing and UAT Testing.
• Experience in Risk Assessment, Business Rule Analysis/Gap Analysis.
• Good exposure to mobile application such as Android, IOS platforms.
• Proven ability to effectively collaborate with team, initiate action.
• Excellent team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of quality standards of projects.
• Proficient at creating test plan, test scenarios, test cases, test scripts and executing functional testing, system testing, integration testing, performance testing, smoke testing, regression testing and user acceptance testing.
• Able to think abstractly and learn new technology quickly.
• Strong communicationand technical writing skills that allow for facilitation of meetings, presentations and requirements gathering sessions.

TECHNICAL SKILLS

Requirement Management Tools: HP ALM/ Quality Center, JIRA, MS Project, Requisite Pro

Databases: SQL Server, SQL, Oracle

Operating System: Windows 7, Windows 8, Vista, Windows XP/2000

Programming Languages: SQL, Oracle, HTML, JAVA, XML

Applications: Microsoft Office, Microsoft Visual Studio, Microsoft Visio, Microsoft Excel

Tools: JIRA, Tableau, MS Visio

Web Technologies: HTML, CSS, JavaScript, JQuery, Webservices

PROFESSIONAL EXPERIENCE

Confidential | Saint Cloud, MN

Business Analyst

Responsibilities:

• Elicited SMART requirements by using elicitation techniques and generated stories using Story Personas and Story Mapping.
• Designed and developed project document templates based on SDLC- agile methodology
• Worked as a liaison between the technical team and the clients in developing the system
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Responsible for requirement gathering,businessprocess flow,businessprocess modeling andbusinessanalysis
• Worked in a fast-paced, deadline driven environment, implemented security standards.
• Conducted presentations to the management and training workshops for the clients.
• Documentedbusinessrequirements and communicated these requirements with the development team for design and implementation ofbusinesssolutions.
• Perform Risk management and Prioritize risk and log the them into a risk register for further references.
• Performed gap analysis by identifying existing technologies.
• Analyzed test results and reported the necessary corrective actions.
• Worked closely withbusinesspartners, SMEs to understand the process.
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed as-is analysis, to-be analysis, data Analysis, Gap analysis, competitive analysis, comparative analysis, process flows andbusinessflows.
• Used JIRA platform while developing themobileapplicationto increase the productivity and to follow the tasks provided to accomplish the project.
• Performed UAT and participated in writing test plans and developed different testing strategies like black box testing and load testing.
• Facilitated weekly status meetings, walkthroughs, documented the proceedings, development of timelines for project delivery, managing projects and resources to successful completion
• Facilitated meetings with QA and developers to discuss defects.
• Reviewed thebusinessrequirements document with thebusinessand development team to understand the architecture and functionality of the application

Environment: AGILE-Scrum, SQL Server, UML,MS Visio, MS Access, MS Project, JIRA, Quality center, UAT.

Confidential | Beaverton, OR

Business Analyst

Responsibilities:

• Conducted GAP Analysis by identifying AS-IS and TO-BE process models.
• Conducted Story Grooming sessions to elicit requirements to streamline app with responsive interface.
• Responsible for various deliverables throughout the software development lifecycle from process flow diagrams to mock-ups and wireframes.
• Worked withbusinessand customer on new initiatives by conducting interviews at both in-house and client locations, gathering and analyzing requirements what data will be helpful to reach the desired project goals.
• Analyzedbusinessneeds and worked with technical and non-technical teams to overcome challenges worked withbusinessusers, stakeholders and SME's amongst the organization
• Utilized Agile Scrum methodology, participated in daily stand-up meetings, sprint planning meetings, sprint review meeting, and retrospective meetings.
• Carried out phone calls with properties to gather their information and resolved their problems.
• Participated in sprint planning to conclude the user story points and the effort estimates
• Helped the technical team in understanding the application better
• Maintained all versions of the document during the requirements gathering process as well as the final approved version on SharePoint.
• Performed Risk Management that is supported by the act of Threat Responses and Opportunity Responses such as making Mitigation Plan and Contingency Plan.
• Performed different levels of quality checks and performed UAT Sessions as required
• Created User Stories and FRD based on the requirement in the confluence
• Compiled SQL queries to validate data integration between the various database tables.
• Created Use Case diagrams, Activity Diagrams, Class Diagrams for developing feature for the web application using MS Visio.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Involved in Defect/Bug tracking and logged down defects in Defect Log and systematically managed them in Quality Center/HPALM.
• Worked on backlog grooming items and presented items can be picked up in next sprint
• Tracked UAT (User Acceptance Testing) to verify the implementation against the requirements
• Validated the bugs opened by QA/businessand took appropriate action
• Supported Dev/QA team for thebusinessqueries
• Participated in sprint planning with BA/PM/Dev/QA to conclude the User Story points and the effort estimates.

Environment: AGILE, SQL Server, UML, MS Visio, MS Access, MS Project, JIRA, Quality center, UAT.

Confidential

Business Analyst

Responsibilities:

• Gathered requirements for automating and streamlining order processes for the business.
• Created project charter by considering scope and schedule of the project.
• Conducted user interviews at both in-house and client locations, gathering and analyzing requirements to deliver the BRD and FRD.
• Prepared high level and detailed functional specification documents and reviewed with business teams and technical teams
• Facilitated JAD Sessions throughout the SDLC process to document product’s vision and resolve open issues and conflicts.
• Documented, managed and developed mitigation plans for risks during the project life cycle.
• Created stakeholder register to ensure efficient management of stakeholders.
• Ensured requirement traceability by maintaining Requirements Traceability Matrix to avoid scope creep.
• Prepared Workflow diagrams, Gap Analysis - 'As-Is' and 'To-Be' scenarios, designed new process flows and documented the existingbusinessprocesses and scenarios.
• Identified Changes and performed Impact analysis of change request on triple constraints.
• Monitored and tracked project schedule, work plan, and budget forbusinessarea to ensure project meeting targeted dates and goals by conducting weekly meetings.
• Developed and executed overall testing strategy, plans, and test cases for User Acceptance Testing (UAT) phase.
• Created Use Case diagrams, Use Case Narratives, Activity Diagrams, Class Diagrams using UML modeling tools like MS Visio.
• Performed Defect/Bug tracking and logged down defects in Defect Log and systematically managed them in Quality Center/HPALM.
• Performed execution of test cases manually to verify the expected results.
• Used Inner and outer join in SQL for extracting data from various tables

Environment: Waterfall, Quality Center/HPALM, Oracle, MS Office, MS Visio, Requisite Pro, SQL