SUMMARY

• Over 8 years of experience working as a Business Analyst in finance, healthcare and other technical industries
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the product specifications for the business
• Interacted with customers to understand their functions and createbusiness case and BRD's for the project
• Facilitated the weekly meetings with teams in order to review and continuously improve the processes for the projects
• Performed Risk Analysis of the requirements to identify the key business Impact areas for the project and prioritized the product development and testing
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed
• Highly motivated team player with excellent customer relational skills, organizational, presentation skills, and leadership qualities
• Ability to successfully conduct SWOT analysis and cost benefit analysis
• Performed the requirement and process analysis and developed the growth strategy
• Expertise in project management i.e. project scoping, planning, estimating, scheduling, organizing, directing, controlling, budgeting and drafting remedy procedures
• Excellent problem - solving and decision-making skills
• Ability to identify, resolve and recommend innovative solutions to complex problems.
• Excellent analytical skills to grasp and master new technologies.
• A team player with excellent interpersonal skills.
• Capable of adapting to new environments, new technologies and facing new challenges.
• Effective communication of technical information to a non-technical and technical audience
• Ability to have a business-oriented vision
• Excellent observation skills with the recommendation of innovative and out of the box solutions
• Ability to do market research and build financial pro forma for the business plan
• Negotiation of technical and non-technical problems with the stakeholders and vendors to resolve conflicts

TECHNICAL SKILLS

Technical: MS Office (Word & PowerPoint)TableauAdvanced Excel and VBASQLPython

Analytical: Business Requirements Document - BRD Data Analysis Risk Analysis Strategic Planning Financial Planning Critical ThinkingProblem SolvingBusiness Process Flow & PlanWireframesLiterature Review

Business: Strategic planning Case development Business writing

Management: Decision-making Time Management Customer Relation Management Project Management

Communication: Discovery SessionRequirement Review SessionWeekly Meetings

PROFESSIONAL EXPERIENCE

Confidential, Salt Lake City, UT

Sr. Business Analyst

Responsibilities:

• Managed a team of 4 and explored counter drone technology market
• Interviewed more than 75 industry leaders, defense personnel, defense contractors and competitors to understand the systemic issue
• Conceptualized a tiered counter-drone system having less than 2 min implementation duration to meet client needs
• Presented the anti-drone mitigating system at NATO Innovation Challenge 2018, Berlin (top 10/200)
• Created wireframes foe the decision support system and worked with the technical team to analyze the threat level
• Developing a decision support system & a projectile system to build a fully automated and integrated counter-drone system
• Participated in the logical and physical design sessions and developed design documents.
• Used Agile Software Development process viz. Scrum
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Identified the test environments for counter drone technologies to be implemented
• Worked on developing new functionalities/customizations/configurations for Veeva/Salesforce CRM
• Conducted tests with the testing team to collect the flight parameters and understand the flight capabilities of the drone
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements
• Built a business plan for the counter drone system which included partnerships with industries and defense personnel

Confidential, East Peoria, IL

Sr. Business Analyst

Responsibilities:

• Led a team of 3, explored market feasibility
• Investigated business requirements through industry analysis
• Discovered potential customers and future partners by researching and interviewing industry leaders across the globe
• Provided input for developing and modifying systems to meet client needs, thereby increasing product yield by 7%
• Recommended business specifications to support modifications, saving $6 million in manufacturing costs
• Analyzed business needs for the creation of a $83 million market over a period of 5 years with 1% market penetration
• Established client’s business architecture and processes through market analysis and stakeholders’ interviews
• Performed the role of Business Analyst, interacted with various business user groups for gathering the requirements for CRM implementation
• Analyzed intellectual property, built a pro forma financial statement, and a commercialization plan
• Strong understanding of Software development life cycle (SDLC) methodologies including Waterfall and Agile
• Created the Business Requirement Document (BRD) and Functional Requirement Document (FRD) describing both business and technical requirements
• Presented Identity and Access Management (IAM) strategy and direction to management and executives
• Managed communications between stakeholders and team to ensure project success by achieving consensus on all the business requirements

Confidential, Baltimore, MD

Business Risk Consultant

Responsibilities:

• Developed strong stakeholder engagement model with 10 hospital departments (physicians and nurses) by administering meetings
• Produced documentation and coordinated actions to improve organizational work flow
• Established ‘Patient Safety Collaborative’ program between the hospital and engineering school to get innovative solutions:
• Instituted & managed 8 project teams, increasing patient safety by 14% and thereby increasing overall rating of the hospital in various units
• Managed and coordinated for timely delivery of projects
• Created Interview questionnaire for healthcare individuals to analyze the educational issues
• Achieved 8% improvement in standard infection ratios in ICU’s by risk analysis & implementation of new kit and door designs
• Recommended new floor design in the bathrooms of patients to avoid injuries caused by Fall, saving an average of $30,000 per injury incurred to the hospital
• Observed the operational flow in the oncology unit and established
• Created and conducted online and offline surveys using Qualtrics to resolve the organizational and systemic problems
• Provided educational and technology solutions to healthcare problems to the hospital staff in the resolution of improving Patient’s safety
• Managed expectations by communicating effectively with the stakeholders.

Confidential, Baltimore, MD

Business Analyst

Responsibilities:

• Improvised robotic lawn mower by testing & analyzing various localization systems, improving user experience by 36%
• Developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Involved in Performance Measurement to develop measurable indicators that can be systematically tracked to assess progress made in achieving predetermined goals using Trello
• Used oracle ERP system to store and access all data to manage CRM, SRM and achieve continuous improvement
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
• Developed Test cases considering various outside scenarios for the product
• Participated in writing Test Cases and conducted these tests in various environment with the testing team
• Facilitated biweekly sessions between the team and stakeholders
• Negotiated an alternative localization system solution with sponsors that eliminated 60% of the manual process
• Assisted Project Management in developing Scope/ Vision Documentation and Project Plan, tracking project process, and developed Risk Mitigation Plan
• Communicated updates with technical and non-technical stakeholders from different functional groups including vendors, customers and internal users
• Developed a low-cost, precise and safe robotic lawn mower with the integration of Marvelmind ultrasonic beacons

Confidential

Business Analyst

Responsibilities:

• Decreased process turn-around time by 50% on complex reports & tasks by engaging in best practices methodology
• Supervised 45 projects and streamlined report submission process for better dissemination of grants, saving 750 hours
• Evaluated the market feasibility of technical project proposals and recommended various market entry strategies
• Liaised between business and technical personnel to ensure a mutual understanding of processes and applications
• Coordinated the resolution of client data risk & control issues, progress reports and implemented corrective actions
• Provided technical solution, update, and design screens according to client requirement
• Identified threats and market opportunities by analyzing competitor activities.
• Communicated findings to management teams resulting in redeveloped project strategies for the technical products
• Created and executed structured change management plans for simple projects, and supports planning and execution on complex projects, including collaboration with project leads and impacted functional areas.
• Conducted weekly status meetings with the business team, project managers and other stakeholders to ensure that the project milestones were met according to expectations.
• Facilitated smooth transition of the project from the project environment to the live environment.
• Strong analytical and problem-solving skills with the ability to work in an unstructured, fast-paced environment
• Assisted the development team in preparation of the CRUD Matrix.
• Exposed to SQL queries while churning out relevant information from company's database.
• Assisted in system and user acceptance testing (UAT), free-trial demos, performed client presentations.
• Managed business requirements through process flows and documentation
• Conducted workshops for cross functional team members to clarify business goals and increase project efficiency