Business Systems Analyst, Senior Resume
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Richmond, VA
Areas of Expertise
- Apex/Salesforce (including Visualforce/Lightning/etc)
- Javascript
- Visual Basic
- Masters Certificate in Business Analysis
- Business Process Management
PROFESSIONAL EXPERIENCE
Confidential, Ann Arbor, MI
Technical Director
Responsibilities:
- Create a shared understanding of the technology vision with clients and remain accountable for all technical project success
- Ownership of technology for the company, including Client Services & Internal Technology
- Drive continued growth of technical team including architects, developers, and analysts through training, mentorship and direct coaching
- Connect with other executive client leadership before, during, and after projects to ensure success and alignment to business objectives
Confidential
Technical Consulting Manager
Responsibilities:
- Ownership of technical business unit for Client Services
- Accountable for and lead technical deliverables across client projects including architecture, vision, overall system design, and final delivery of the project
- Represent the technical face of the business to executive client leadership
- Define technology standards for the company such as Access and Identity Policies, Device Replacement, Data Security, Development Patterns, and Integration Design
- Empower technical growth across the company through orchestrated training sessions, targeted career growth opportunities, and direct mentorship and coaching
Confidential
Technical Architect
Responsibilities:
- Lead technical integrations including discovery, documentation, and implementation using tools such as Scribe, Talend, Jitterbit, Dell Boomi, and real - time API integrations
- Manage, train, and accountable for new developers on the Force.com platform
- Provide technical scoping expertise during the sales process
- Define overall system architecture, including system interfaces, reporting and analytics strategy, and access policies
Confidential
Senior Analyst/Developer
Responsibilities:
- Gather and document user requirements
- Configure Salesforce based on requirements (adding fields, page layouts, etc)
- Write Apex and Visualforce code including complex triggers, batch classes, web service integrations, and custom UI
- Work with various frameworks such as JQuery, Bootstrap, D3JS and others to customize UI
Confidential, Richmond, VA
Business Systems Analyst, Senior
Responsibilities:
- Gather and document user requirements
- Create, analyze, and report on metrics for senior leadership using SQL Server and Tableau
- Establish and maintain relationships with platform directors and vice presidents
- Champion of division wide processes for ITIL Configuration Management through HP Service Manager
- Develop complex spreadsheet automation with Visual Basic