SUMMARY

• Over 8 years of total experience with more than 7 years working extensively in Oracle applications having excellent functional skills. Adept at analyzing current business processes, determining system requirements, reporting needs and design and development of Oracle applications while incorporating best business practices.
• Worked extensively in Oracle Applications R12 & 11i as Functional Lead/Functional consultant in Supply chain, CRM and Manufacturing modules in various implementation, support, up - gradation and rollout projects.
• Possess strong knowledge of Distribution and Customer Relationship Management (CRM) modules along with their integration with Finance modules (Receivables, Payables). Contract to Cash, Order to Cash, and Service to Repair business cycles. OA framework with Multi-org, Multi currency scenario.
• Conceptual knowledge of Oracle Application technologies and methodologies. Strong working knowledge of Oracle E-Business Suite
• Implementation, Rollouts, support and training with the following Oracle Applications releases 12.1.1, 12.0..6, 11.5.10, 11.5.7, 11i, 10.7
• Performed detailed requirements analysis, business process mapping to Oracle Applications,
• Introduction of best practices, gap analysis, streamline business process, conference room piloting, super user training, data conversion, financial statement generation and production cutover tasks
• Strong understanding of business process flows particularly in areas like Purchasing, iProcurement, Order Management, Service and Installed Base, Inventory, AME, WMS, Advanced Pricing and other manufacturing areas.
• Knowledge of Oracle AIM Methodology.
• Ability to effectively coordinate with multiple clients and supervise 7 - 8 member teams onsite as well as offsite for various ERP Project activities

PROFESSIONAL EXPERIENCE

Confidential, Milpitas, CA

Business Systems Analyst

Responsibilities:

• Oracle ERP upgrade from 11i to R12 in Various Modules of Install Base, Service Contract
• R12 Enhancements analysis on the above module Overview and Requirement Analysis and Build Foot Print finalization.
• Supported Enterprise Portal Cisco Service Contract Center(CSCC)- Quoting & Ordering and Online Contract Management (OCM)
• As SME (Subject Matter Expert) for the process team, studied their existing process and came up with ‘To Be’ processes and created BRD’s for the requirements.
• Analyze project scope and objectives based on user needs.
• Discussion with cross functional team and preparing of documents like BRD, CR and Story’s for small releases
• Requirement capturing and analysis with client users, BRD preparation.
• Perform GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Authored BAT (Business Acceptance Testing) and UAT (User Acceptance Testing) test scenarios for these requirements.
• Performs Business Acceptance Testing (BAT) to verify requirements and bug fixing, assist in End to End testing scenarios to resolve the issues if any.
• Worked in a custom environment dealing with large volume of Quotes and Contracts created.
• Resolved issues related to Non Standard Deals, Periodic Billing Schedule, and Takeovers.
• Acquiring sign off from the business on the current and future business processes.
• Customize all Customer facing documents based on Requirements with the help of technical team
• Work with the testing team to help test the application and resolve issues.
• Liaised between solutions team and IT in designing solution for the requirements
• Strong knowledge of Cisco’s Oracle Applications installation.

Confidential, Redwood city, CA

Oracle Apps Functional Consultant

Responsibilities:

• Oracle R12 Euro Roll out of Order Management and Purchasing for 4 Operating Units
• Requirement capturing and analysis with client users, RD011 preparation.
• Coordination with offshore team to enable them to understand the process and to familiarize them with the issues that normally generate and the probable ways of resolving them.
• Discussion with users and preparation of design documents like MD50, BR100 etc after client requirements gathering and analysis.
• Configuring and setting up oracle purchasing module - Position hierarchy, Approval groups, Assigning approval groups, document control for various document type, purchasing options, receiving options & financial options.
• Configure Intercompany Relationships and Order Types for Intercompany Orders between four European Subsidiaries
• Acquiring sign off from the business on the current and future business processes.
• Conducting boot camp training for the business users covering oracle purchasing.
• Configure End User specific discounts and Customer Item Code based discounts
• Customize all Customer facing documents based on Requirements with the help of technical team
• Supervise the development of all Shipping documents Specific to European Countries

Confidential, Sunnyvale, CA

Oracle Apps Functional Consultant

Responsibilities:

• R12 Implementation of Order Management, Purchasing and iProcurement Modules
• Led the requirements gathering and finalizing the process flow for Distribution Modules.
• Setup, configured and defined the following in Order Management: order transaction types, automatic holds, shipping documents, release sequence rules, pick slip grouping rules, and shipping parameters
• Developing a prototype to validate the purchase requisition approval process solution using oracle purchasing/ oracle approval management.
• Conducting gap analysis between requirements and Oracle applications and determine alternatives and recommendations. Documented and prepared Fit/Gap document.
• Participate in finalizing functional specifications business requirements with the business owner and the business project team.
• Create and validate the functional specification and seek sign off from the business process owner and business project team.
• Developing test scripts and testing detailed functional designs for business solution components.
• Work with the business process owner in defining business processes to be implemented with the application.
• Determine the specifications that require setup.
• Define Expense Categories and assign expense account rules specific to Operating Units
• Define a template and assign it to specific Category for iProcurement Purchases
• Trained the super users in CRP1 & CRP2
• Coordinated data conversion and external documents printing.

Confidential, Minneapolis

Oracle Apps Functional Consultant

Responsibilities:

• Requirement gathering with discussion with clients.
• Configurations in system, CRP
• Migrated into 11. i) from 11.5.9 for all of its manufacturing business process.
• Write conversion specific functional design docs.
• Enhancement design documentations preparation and testing.
• System and Integration testing, prepare testing scripts.
• Helped Tech team in building all conversion scripts, testing post conversion.
• User issue resolutions.

Confidential, Sunnyvale, CA

Oracle Apps Functional Consultant

Responsibilities:

• R12i Lead for implementing iProcurement for US, Canada, Cayman, Taiwan and Shanghai Business Units
• Gather Business Requirements, Gap Analysis, Module Configuration within project timeline
• Use AME for Requisition Approvals in all business Units
• Define AME Rules based on Approval Authority Codes and Employee Supervisor Hierarchy
• Setup AME rules for FYI notifications and Buyer Controller Rules specific to Business Requirements
• Use Category Commodity Codes for restricting Purchasing Categories
• Setup New Smart Forms for Non-Catalog Requests specific to Purchases made by Cost Centers
• Configured iProcurement and Purchasing Responsibilities specific to Business Requirements
• Define new iProcurement Requisition templates based on purchasing categories and attach it to stores Restrict Purchasing Categories to Operating Units
• Use AME substitution rules for AME Post Approval Groups
• Setup Expense Account Rules based on Company, Account Segments attached to Categories as per business requirements
• Define AME conditions, AME Action Types and AME rules based on business Requirements

Confidential, Sunnyvale, CA

Oracle Apps Functional Consultant

Responsibilities:

• Lead a team of 4 Junior Consultants and 3 Technical Consultants to provide continuous support and resolution of issues
• Monitoring the status of the Issues Logged and follow-up for its resolution.
• Resolving Production related issues of high priority.
• Leading the Team for successful completion of the Enhancement Request’s unto Client’s requirements Resolve Priority Issues related to Month end close cycle in Inventory, General Ledger.
• Clear unprocessed Shipping transactions stuck in Inventory Interfaces
• Follow up with Oracle and successful resolution of issue related for patches and data fixes.
• Resolve Intercompany Issues between US and Israel Operating Units related to transfer prices and COGS entries
• Troubles shoot Issues related to Purchasing Approvals by expediting Requisition Approval Workflows using Sysadmin access
• Used Adminitrack tool for monitoring, logging and updating of Support Issues

Confidential, Sunnyvale, CA

Oracle Apps Functional Consultant

Responsibilities:

• Configuring Enhancement Requests in OM like Pick Release based on Schedule Ship Date Ranges
• Solving Order Management and Inventory related support Issues
• Functional Support for Workflow customization in OM for Line level Service Items.
• Defining a New Hold which kicks off at the Workflow Activity of “Line Scheduling”
• Inventory Related Period-End Issues.
• Clearing the Records stuck in Transaction Open Interface form in Inventory
• Define In-transit Shipments between Inter Organization Transfers
• Configuring Quoting which comes with Standard OM
• Workflow Customization in OM for Ship and Bill and Bill Only transactions where a Notification is to be sent for Approval after scheduling.
• Changed the Business Process Logic by making changes in Defaulting Rules Setup and defining a new Processing Constraint
• Solved Critical Problems which Users were facing with Return of Kit Items on Return Orders (RMA’s)
• Configured Pick Release Based on Schedule Ship Date Ranges instead of Order Number

Confidential, Orlando FL

Oracle Apps Functional Consultant

Responsibilities:

• Functional Setups simulating the existing setups in new Release
• Process Flow Testing for OM, Inventory, Purchasing Modules
• Supervision and Coordination with Technical Teams for data conversions
• Sysadmin Role for Creating Custom Menu’s and Responsibilities