SUMMARY

• 8 years of experience as a Business Analyst in developing and implementing business processes across a variety of domains like Insurance,Finance,HR,Banking,Retail and Healthcare.
• Experience working in a fast - paced, fast-growing and highly entrepreneurial environment.
• Expertise in Business Analysis, Joint Application Development, Process Management, Requirements gathering and document management.
• Experience in Gathering and Analyzing Business requirements from the stakeholders and clients, followed by GAP Analysis.
• Acted as a liaison between the Business and IT teams and conducted sessions with Leadership teams and Project teams to identify Areas of Improvement.
• Good Knowledge of SDLC Methodologies like Waterfall and Agile (SCRUM).
• Authored documents capturing Business Requirements, Functional Specification, Use Cases, Test Plans, Test Cases, UML Diagrams, Data Mapping, Requirement Traceability Matrix and Weekly Reports.
• Experience in implementing Rational Unified Process (RUP) methodologies including creation of RUP artifacts.
• Hands on experience in writing SQL queries against ORACLE, SQL Server to generate reports, extract data from multiple databases for data mapping and analysis.
• Conducted User Acceptance Testing (UAT).
• Clear understanding of ICD-9-CM and ICD-10-CM/PCS and well versed with ANSI X12, HIPAA and HL7 standards.
• Hands on experience in Software Analysis and Modeling of web and client/server based applications.
• Hands-on experience on loan origination system (LOS), fixed income products like (treasury, Bonds, notes and bills) and mortgage backed securities, Municipal Bonds, Corporate Bonds, Junk Bonds and Convertible Bonds
• Extensive experience in Healthcare/Claims adjudication with knowledge of industry compliance standards like HIPAA and EDI X12 transactions (834, 837, 835, 270/271, 276/277)
• Experience in testing Electronic Data Interchange (270, 271, 834, 835, and 837) according to HIPPA Compliance 4010, 5010, ICD-9 and ICD-10.
• Expertise in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
• Worked extensively with various CRM tools likeSalesforceobjects such as Accounts, Contacts,Cases, Campaigns, Reports, Custom objects, Page layouts, Custom tabs and Tasks.
• Proficient skills in Microsoft Office Suite; advance MS Excel skills
• Proven ability to work both as a part of the team and independently to achieve project quality goals.
• Skilled at solving challenges in a directed, methodological manner and analyzes the current issue to envision creative solutions
• Steps outside of “comfort zone” to tackle new issues/ challenges in an aggressive manner, deals well with ambiguity in a fast-paced, cutting-edge and entrepreneurial environment.

TECHNICAL SKILLS

Methodologies: Agile, Scrum, Lean, Waterfall and Rational Unified Process

UML Diagram: Use case diagram, Sequence diagram, Activity diagram

Requirement Management Tools: Rally, Jira,TFS and HP Quality Center

Tracking Tools: TFS,Rally, Mercury - Test Director/Quality center, Atlassian - JIRA

Databases: MS-Access, Oracle 10g/12c, SQL Server 2012

Microsoft Tools: MS Office, MS Excel, MS Visio, Power Point and Share point

Reporting Tools: MicroStrategy, Tableau & SalesForce(CRM)

PROFESSIONAL EXPERIENCE

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Used Agile/Safe or Lean methodology for gathering business requirements,writing User Stories and acceptance criterias.
• Facilitated interviews/meetings with the PO,SMEs and the Development team to review and discuss on the requirements.
• Analyzed and prioritized the business requirements in close collaboration with business and development team.
• Worked closely with the product owner and development team to prepare the product backlog to capture the features, prioritize and document the estimates and milestones for a release.
• Involved in Sprint review meetings, Product Backlog review refinement sessions with the PO and development team to estimate the effort points and analyze the level of effort involved to complete the story.
• Involved in a variety of scrum ceremonies like daily Scrum, Sprint Demos, Sprint Review, Backlog Grooming, Sprint Planning meetings all towards making an effort to have effective communication and avoid roadblocks.
• Used MS Word and Excel to prepare report summary for the build reports and to create Mock ups for the user stories.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Accepting Testing (UAT).
• Used TFS for tracking and documenting the various versions of the project.

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Used Agile/Scrum method for gathering business requirements and writing User Stories.
• Facilitated interviews and JAD sessions with SMEs to discuss on the requirements.
• Analyzed and prioritized the business requirements in close collaboration with business and development team.
• Worked closely with the product owner and development team to prepare the product log to capture the features, prioritize and document the estimates and milestones for a release.
• Involved in story point discussions with development teams to analyze the level of effort involved to complete the story.
• Made effective use of the agile development methodology by dividing the requirement into sprints.
• Involved in a variety of scrum ceremonies like daily Scrum, Sprint Demos, Sprint Review, Backlog Grooming, Sprint Planning meetings all towards making an effort to have effective communication and avoid roadblocks.
• Used MS Visio to prepare UML diagrams (like Activity Diagrams, Sequence Diagrams and Workflows), mocking up UI designs, wireframes etc.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Accepting Testing (UAT).
• Involved in writing analytical SQL queries to perform data analysis, data validation and quality check.
• Worked with development teams to ensure testing issues were resolved successfully as per the requirements.

Confidential, Peapack,NJ

Business Analyst(Sales Force)

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the applications to match the functional needs of the organization.
• Worked as a liaison between the users and the various teams involved in the application development for the better understanding of the business and IT processes.
• Worked with business team and technology team in substantiating the system requirement specification document.
• Interacted with various business team members to gather and document the requirements.
• Gathered requirements on Design, Implementation and deployment of the Custom objects, Page layouts, Custom tabs, Components to suit the needs of the application.
• Requirements gathered on Custom Objects and defined lookup and master-detail relationships on the objects and junction objects to establish the many-to-many relationship among objects.
• Also gathered requirements on various profiles and permission configuration based on the organizational hierarchy, which involved security rules and public groups & assigning users based on their roles.
• Involved in Sprint review meetings, Product Backlog review refinement sessions with the PO and development team to estimate the effort points and analyze the level of effort involved to complete the story.
• Used TFS for tracking and documenting the various versions of the project.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Involved in gathering the requirements that were critical to the business process flow and using those requirements for the Business Requirements Document (BRD), for the implementation of the NPI in EDI X12 transactions as mandated by the Federal Regulation.
• Conducted JAD sessions with Subject Matter Experts (SME’s) to obtain domain level information, interviewing and asking detailed questions and carefully recording the requirements in a format that can be reviewed an understood by both business and technical team.
• Involved in creating documents and flow diagrams for Membership Enrollment according to the HIPAA 834 Compliance Standards for Membership Enrollment.
• Extensively worked with Member/Subscriber and HIPAA Privacy Facets application groups.
• Involved in HIPPA and HL7 assessment and HIPAA X12 EDI transaction (834,835, 837, 270, 271, 276, 277) mapping and identified changes that needed to be done to comply with HIPAA regulations.
• Worked with user to define user acceptance test cases. Involved in UAT testing (User Acceptance Testing) and procured signoff from the involved parties.
• Conducted Data analysis using SQL on the backend databases for producing mapping documentation and transformation rules for developers.
• Analysis of existing data requirements using SQL to document functional requirements from high level User Stories.
• Used Rally to track and maintain different versions of the project documentation

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Analyzed client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Constantly worked with business users to understand changing requirements, worked with developer team to develop prototypes/Mockups, demonstrated prototypes to the business users as and when required.
• Created BRD, FRD and Use-Cases and Requirements documents to document business needs.
• Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.
• Ensured Use-Cases were consistent and covered all aspects of the Requirements.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Maintained documents capturing the effect of proposed changes on the project schedule and costs.
• Prepared requirement traceability matrix for tracking the project updates.
• Conducted UAT, wrote SQL queries against oracle for data manipulations.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Managed and tracked defects using HP QC.

Confidential, Newark, NJ

Business Analyst

Responsibilities:

• Understood and documented requirements through meetings with business users and JRS (Joint Requirement Sessions) to have clear understanding on the stakeholder expectation for the project.
• Executed the project based on SDLC and Implemented RUP (Rational Unified Process) as per the project requirements.
• Interpreted Business Process Flows and Re-engineered Process to achieve maximum outputs.
• Prioritized tasks and delivery dates by collaborating closely with business.
• Held Weekly Status meetings to track changes and respond to any project variables.
• Worked closely with project manager during resource allocation and budget discussions to ensure the project timelines are taken care.
• Coordinated demo workshops to Business Managers, Business Users and demonstrated the entire functionality of the product.
• Also gathered requirement for Treasury Management products(Payment Manager, ACH, Wires, Lock Box, Tax payment, Liquidity Management).
• Documented the AS-IS and TO-BE Business Process Management (BPMN) and presented in the form of Use Case scenarios.
• Used MS Visio to prepare UML diagrams like Activity Diagrams, Sequence Diagrams and Workflows.
• Worked effectively with Off-shore teams supporting development and testing.
• Conducted user acceptance testing, in a timely manner, with key stakeholders and incorporated feedback in improving the functionality and aesthetics.
• Worked with developers on a implementing a Financial Research Analysis Report that is sent out to investment advisors on a weekly basis.
• Performed data pattern analytics by using SQL to large structured or unstructured datasets for analysis.
• Conducted review sessions on regular basis with QA and development teams for preparing status and delivery of operation reports.