SUMMARY

• Having overall 8+years of IT experience in design, customization, development and deployment of various applications.
• 5+ years of experience in designing, developing and deploying Salesforce Applications.
• Expertise in all phases of Software Development Life Cycle with active participation.
• Good experience in working with Agile Methodology (Scrum).
• Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Comprehensive understanding of Market, Pardot and Lead Management.
• Expertise in maintaining the Functional areas of Data Management, Forecasting, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Expert level skills in migrating components from one Sandbox to another Sandbox using ANT, Jenkins, TortoiseGit, TortoiseSVN, Change Sets and Force.com IDE.
• Proficient in SFDC Administrative tasks like creating Users, Roles, Profiles, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports and Dashboards.
• Experience in Data Migration using Import Wizard, Workbench and other integration tools like and Apex Data Loader.
• Good knowledge on creating Triggers, Apex classes, Visual force Pages.
• Extensively used Custom Settings and Custom Labels in the development of Custom Applications.
• Expertise in Auto Response Rules and Assignment Rules.
• Good knowledge in Territory Management to assign Account records based on Territory Assignment Rules.
• Hands on experience in implementation of Chatter and Salesforce.com.
• Proficiency in administrative tasks like Creating and managing Users, Profiles, Permission sets, Roles, Public groups, Organization wide defaults, sharing rules and manual sharing as per the business needs.
• Experience in Approval Processes for automated alerts, field updates, Custom Objects and Tabs, Email Services and Security Controls.
• Strong experience in creating Reports, Dashboards and Report Types based on the business requirements.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader utility.
• Experience in using Force.com Web services API for implementing web services in the application for access to data from different users using REST and SOAP.
• Experience in web technologies like HTML, CSS, and JavaScript.
• Involved in detailed documentation and developed deployment process.
• Created Apex methods for the lightningcontroller and helper methods to perform DML operations on the case records
• Used Salesforce 1 simulator during the development to test if the lightning component work properly on the mobile device
• Have worked on Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements

PROFESSIONAL EXPERIENCE

Confidential

Senior Salesforce Developer

Responsibilities:

• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto - Response Rules for automating business logic.
• Worked on lightning for creating custom pages for lookup screens on Salesforce
• Hands on experience onSalesforceLightning for Customizing Reports and Dashboards for business use.
• Manage the implementation of all Pardotforms to ensure proper tracking, integration and data quality
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Worked on Salesforce to Salesforce Integration and integrated Salesforce to Fedex to track Status.
• Participate in automating complex business processes using declarative features such as approval process, Dynamic approval process and sharing rules.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Created templates, approval processes, page layouts and defined approval actions on them to automate the processes
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Developed Apex Classes and Apex Triggers for various functional needs in the application and managed the version of Code through GITHUB.
• Experience in Bulk Data Migration and integration using Apex Data Loader. Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic
• Worked on customization of visual force to have lightning experience for desktop and Salesforce1 mobile applications.
• Implemented integration of salesforce.com applications with external systems through Web services API, Metadata API, WSDL, SOAP and REST
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved with Salesforce Premier Support and handled the support cases with the helpSalesforce support.

Environment: Apex, Visual force, Triggers, Apex Data Loader, Workflow, Reports and Dashboards, lightning, Approval Process, Security Settings, SSO, Marketo, Service Now and Exact Target v5.

Confidential, Portland OR

Responsibilities:

• Performed the roles of Salesforce.com administrator and Salesforce.com Developer in the organization.
• Experienced Pardot, and Salesforceadministrator.
• Responsible for providing object level/record level/field level security by creating roles and profiles.
• Experienced creating permission sets and sharing rules according to the requirements.
• Integrated Salesforce with Slack, an internal chatter.
• Involved in Design, development, planning, testing and integration of Salesforce Cloud services.
• Customized standard Salesforce objects like Accounts, Contacts, case management and solutions.
• Created custom applications, custom objects, tabs, advanced custom fields, validation rules, assignment rules and cross object formulas.
• Implemented record types, lookup and master detail relationships for custom objects.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Developed various visual force pages using standard controllers, custom controllers and controller extensions.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to share them based on their profiles (permissions).
• Created Dashboards using various components (chart, Gauge, Metrics) and setup dashboard folders to share them.
• Implemented complex workflow rules and approval processes to automate business processes like updating fields, sending E-mail alerts.
• Created time dependent workflows as per the requirement.
• Created e-mail templates and used them in workflow & approval processes.
• Maintained user roles, security, profiles, wherever necessary.
• Created permission sets, sharing rules to extend access in some business requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Involved in Code Migration from one Sandbox to another using ANT, Change Sets.

Environment: Salesforce.com, Apex language, Triggers, Reports, Data loader, Workflows, e-mail templates, Approval processes, sandbox environment, security and sharing, visual force pages, visual force controllers.

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Worked as enhancement team member and performed the roles of Salesforce.com Administrator and Developer in the organization.
• Involved in complete development cycle requirement gathering, design, development, quality assurance, testing, maintenance, and support.
• Used and administered Salesforce CRM, in a support capacity logging tickets, and running adhoc reports for performance related metrics.
• Responsible for performing administrative functions in Salesforce CRM such as create/modify picklists and lookup fields.
• Developed various Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Worked with SOQL&SOSL queries with Governor Limitations to store and download the data fromSalesforce.com platform database.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Worked on the Territory Management to assign the account records to different users based on the Territory Assignment Rules.
• Responsible for migrating the code from one Sandbox to another.
• Created various Batch jobs and time based workflows to update the data regularly.
• Integrate of Application with Salesforce.com with using SOAP, REST web services API and Web Sphere Cast iron.
• Customized Salesforce.com fields, page layouts, record types, list views and queues.

Environment: Saleforce.com platform, Force.com, Apex, Data Loader, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers.

Confidential

Salesforce Admin/Developer

Responsibilities:

• Worked on variousStandard Salesforce objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards
• Developed custom Visual force pages to automate Approval processes that used Email Approvals and Parallel Approval steps Huntington Bancshares is an
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Used Data loader for all data adding, updating, and deleting, exporting data.
• Implemented the requirements on Salesforceplatform and Force.com IDE Plug-in using Eclipse.
• Wrote Apex Test classes to Unit Test Apex classes before moving to Production
• Extensively used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.
• Wrote several triggers in various projects
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Deployed and debugged Force.com application in Eclipse development environment using Force.com Eclipse IDE plug-in
• Implemented Security Settings and configured profiles and permission sets.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements
• Involved in the product testing and training for customer service team.
• Worked on sales cloud console and service cloud console and marketing cloud.
• Worked on integration web services feature SOAP APIs.
• Preparing test plan, test cases and coordinating UAT.

Environment: Saleforce.com platform, Apex Language, SOQL/SOSL, Reports, Custom Objects, Sandbox, Force.com IDE, MS Excel and PowerPoint.

Confidential

Java developer

Responsibilities:

• Analyzed the requirements based on business data and user requirements.
• Implemented the modules using Model View Controller (MVC) design pattern
• Developed business logic to calculate asset depreciation based on Straight Line and Written down value approaches.
• Wrote a controller Servlet that dispatched requests to appropriate classes
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Developed Java beans, helper classes and Servlets for interacting with user interface written in JSP
• Wrote SQL queries and PL/SQL stored procedures to access the asset information and rates from database.
• Deployed the application on Tomcat server at client locations.
• Dealt with code versions using CVS.

Environment: Java, J2EE, Struts, JS, SQL, JSP, Oracle 9i, ANT, Apache web Server, Net Beans IDE.