SUMMARY

• 7 years of Business Analysis, Quality Assurance, and Strategy experience across multiple project lifecycles with expertise in Startups, Finance and Public Sector
• Experienced in developing and managing project deliverables, such as project plan, project schedule, risk management, change control, business requirements, functional requirements, topography, status reporting, gate review documentation, etc.
• Involved in all phases of the Software Development Life Cycle (SDLC), having worked with cross - functional teams on waterfall, SCRUM, and Kanban
• Coordinated between the Product Owner and our team to elicit and elaborate requirements, while maintaining traceability, to create detailed user stories and epics; which in turn drove the backlog prioritization and sprint planning sessions
• Performed data validation by utilizing SQL for respective DBs and customized JSON objects for APIs
• Conducted Data Analysis using SQL and Python, and presented the respective data using Tableau
• Well versed in writing test plans, creating templates for test cases, forming a traceability matrix, test methodology, and defect resolution. Test experience includes in house applications as well as integration points with external web services and API
• Resourceful team player with excellent presentation, communication, interpersonal and managerial skills
• Extensive and successful experience in results-oriented business analysis for high-growth organizations

TECHNICAL SKILLS

Functional: Project Management, SCRUM, Kanban, Financial Analysis, Business Analysis, and Quality Assurance

CRM: Siebel, Salesforce

Programming: Python, JavaScript, CSS, HTML

Testing: LoadRunner, Selenium, JIRA, HP ALM

Others: SharePoint, Visio, MS Project, Tableau, SQL, BIP

PROFESSIONAL EXPERIENCE

Confidential - Alpharetta, GA

Sr. Business Analyst / Product Owner

Responsibilities:

• Conducted a Market and Competitor analysis to determine the feasibility of the endeavor and to drive our go-to-market strategy
• Used KPIs such as customer acquisition cost and lifetime value to drive our Breakeven Analysis along with our Projected P&L
• Performed a high-level gap analysis to narrow down a feasible scope for our POC, while keeping KPIs, notably our monthly burn and available runway, in mind
• Consulted external SMEs and Confidential partners to gather and create business requirements, process workflows and use cases
• Design thinking workshops with IBM to develop the overarching system design documents for the Proof Of Concept, and to determine the required external integrations
• Frequently used NumPy and Pandas to analyze market data, and Tableau as a data visualization tool to aid status reports for stakeholders, and pitch decks for VCs and angels
• Market research to review available API offerings and partnership opportunities
• Worked with the technical teams to create the chain code logic in Hyperledger, as well as interfacing IBM Watson

Confidential - Washington, D.C / Minneapolis, MN

Sr. Program Analyst / QA / BA

Responsibilities:

• Primary analyst at the program level, responsible for status reporting, maintaining schedules and timelines, and ad-hoc analysis for multiple projects, which included ongoing support, cloud migration, enhancements, and new digitalization efforts.
• Translated existing system requirements and reviewed current traffic to determine expected cloud capacity and resource consumption rates
• Detailed the OCR process on how records created through Kofax Capture will be mapped in UCM and their respective document retention polices in Alfresco
• Participated in daily Scrum meetings.
• Developed, reviewed and provided feedback on user stories and epics to ensure alignment with objectives and for efficient sprint planning sessions.
• Groomed the product backlog to ensure accurate prioritization during the sprint or appropriate pulls for the Kanban board
• Determined any gaps that existed at sprint reviews vs the sprint planning, and reprioritized the backlog as needed
• Maintaining the burndown charts and providing concise status reports for the Scrum Master, and stakeholders
• Created a sustainable test plan involving a mobile application initial launch. Testing included integration (application, mobile, DB, external API), functional, browser compatibility, UI design, load, and performance.
• Created regression requirements by reverse engineering and observing current functionality of the system and linked them with the test plan through a traceability matrix
• Initiated the automation track for regression and led the UAT track as the primary point of contact
• Validated data integrity as it underwent different integration points through SQL queries to the respective databases and/or by reviewing the respective json / xml objects
• Documented requirements and validated solution compliance for required protocols such as Section 508, Sarbanes-Oxley, FISMA, and Privacy Act
• Worked with the DBAs to review the database schemas on the DBMS (Oracle or Teradata most frequently), and their respective connections to generate system topography and process flows
• Coordinated with technical team and provided them with the requirements and stories for analytical views
• Created User Guides and Training Manuals, along with user training presentations when applicable
• Gathered requirements and appended them as appropriate after consulting with the product owner or other relevant business SME
• Additional responsibilities included assisting any of the program tracks as a supplementary QA or BA resource to ensure timely deliverables.