SUMMARY

• Highly efficient and results - driven IT Professional Business Analyst, with an outstanding record for recognizing, analyzing and resolving software and hardware computer problems
• Established design and documentation of functional requirements, use cases and acceptance criteria
• Proven track record of business process analysis, mapping and documentation with capabilities to multitask and shift priorities as required
• Track record of working independently as well as collaboratively, keeping all members and stakeholders well-informed about both positive and negative situations
• Established leadership of cross-functional project teams preferably involving technology solutions
• Exceptional ability to elicit, analyze and document requirements
• Excellent capability to take initiative, plan and organize to meet deadlines on time
• Strategic thinker who strives for excellence, works judiciously to become an expert in all assigned projects
• Lifelong quick learner with the drive to explore and adapt to new technologies and continuous formal and self-learning
• Excellent written and verbal communication; influencing and presentation skills

TECHNICAL SKILLS

Operating Systems: WIN 10, 7, XP, Vista, NT, 2000, and UNIX.

Software: Teamcenter Suites, Vis Mockup, Jack, NX Unigraphics, AutoCAD, Virtual Basic Application (VBA), Dameware, Remedy, Microsoft Active Directory, PMP, MS Project, MS Visio, MS Office (Excel, PowerPoint, Word, and Access), Adobe Acrobat, Skype for business, WordPress, Joomla, Drupal, Lotus Notes Client, McAfee, MAXIMO, Norton and Photoshop, Networking software, Networking hardware, Networking security, Extranet, Internet, Data analysis

PROFESSIONAL EXPERIENCE

Business System Analyst

Confidential

Responsibilities:

• Interfacing with clients, document client requirements, design and implement those requirements in a Run and Maintain environment as a level 2 user support.
• Monitored and maintained the product design electronic data including Product Lifecycle Management (PLM) applications.
• Administrated Teamcenter suite of products, providing Teamcenter, Unigraphics (NX), and Vis Mockup support and training to new users and guidance to existing project teams.
• Teamcenter is a PLM product developed by Siemens that is used mainly in Automotive/Aerospace and Defense industries same as Windchill and Enovia that are developed by Dassault Systems
• Used 2D or 3D CAD programs such as AutoCAD or AutoCAD LT software. These widely used software programs can help you draft construction documentation, explore design ideas, visualize concepts through photorealistic renderings, and simulate how a design performs in the real world
• Liaises directly with Engineering and Manufacturing groups by assisting with eliciting and defining business requirements and functional specifications.
• Engaged and planned implementation with all portfolio stakeholders (external and internal) to clearly outline project scope, goals, deliverables, and requirements and to gain in-depth understanding of the business and keeping them informed and up to date.
• Analyzed and documented client business requirements and current processes for larger projects in order to develop a management strategy and to ensure the implementation of cost effective solutions.
• Worked within Software Development Life Cycle (Waterfall and Agile) methodologies
• Effectively managed projects assigned and communicate heavily on all project related matters
• Assisted in designing and documenting the business processes with stakeholders.
• Trained and developed course material, documented functional specifications, and system design and acceptance criteria for the new capabilities being implemented.
• Performed detailed root cause analysis and resolution
• Rapidly adapt and respond to changes in the environment and priorities
• Maintaining passwords, user rights, and permissions in the system
• Performed research, evaluation, review, and assessment of hardware and/or software products and recommended changes for business unit process improvement.
• Created, executed, and analyzed systems tests from existing test plans and ensured that users are following the testing processes in all phases of development.
• Empowered stakeholders to leverage technological solutions through ongoing coaching, training, consultation, documentation, and support
• Identified process gaps, proposed alternatives and recommended implementation of new processes to improve management practices as they relate to organizational goals.
• Worked to complete business development efforts such as proposals, company, industry research, training, and team development activities.
• Performed QA testing and ensure issues are resolved in a timely manner

Business System Analyst/Virtual Simulation Analyst Specialist

Confidential

Responsibilities:

• Analyzed math data imported and exported from GM’s Canadian database and ensured that Global Design Practices were consistently applied. Monitored and maintained the product design electronic data including Product Lifecycle Management (PLM) applications:
• Received recognition for outstanding performance during new product launches, accomplished by tracking and presenting the design deliverables status during the Virtual Build meetings while providing recommendations and engaging Engineering Management and Product Engineering support
• Developed, maintained and deployed training packages on Unigraphics to team members. Including provision of technical support to the plant
• Used 2D or 3D CAD programs such as AutoCAD or AutoCAD LT software. These widely used software programs can help you draft construction documentation, explore design ideas, visualize concepts through photorealistic renderings, and simulate how a design performs in the real world
• Worked with math data for all current and future products programs using Teamcenter Automotive Edition, Unigraphics, Delmia, Classic Jack, ADT and VisMockup software programs
• Maintained deployment and synchronize it with GM Global updates
• Analyzed and interpreted part design information, created technical data and ensured the on time release of production parts. Established and maintained Engineering information on the Master Parts List while conducting regular audits to identify and correct conflicting data.
• Performed manufacturing feasibility studies based on GM’s 3D math data to verify CAMI’s real build sequence for ergonomics concerns, tool and hand clearances, as well as design issues.
• Actively participated in the future products meetings involving GM/CAMI design and manufacturing engineers.
• Identified inaccuracies from the weekly updates of math data from GM’s web servers, and reported issues to the responsible GM design engineer.
• Familiar with GM’s Virtual Assessment template for summarizing issues; find root causes, create contributor’s list and make recommendations. Maintained and updated the assembly station simulation database using the PAD’s, processes, parts list and math data for Trim and Chassis as required by MAPPS (Time Studies) changes and parts updates.

Production system control support

Confidential

Responsibilities:

• Maintained and replaced data on ‘Data, Downtime and Production Reports’; Delivery/Collection Devices and printer hardware; troubleshooting PC software, communications and hardware; Line sequencing and Model Mix control.
• Supported computer hardware and software along with updating vehicle databases on CAMI’s Mainframe.
• Supported Assembly, Paint and Welding Production personnel with vehicle build information.
• Managed and coordinated Trials and Special builds as they moved through the shops.
• Developed small applications or “Front Ends” to automate some of the daily functions and to increase the amount of information provided and/or improve its accuracy