SUMMARY

• Around 7 years of experience in IT industry as Business Analyst and Quality Analyst.
• Experience in software development documentation, analysis, QA testing, managing deployment and ensuring optimization of tools.
• Experience in gathering, analyzing, managing and documenting business(BRD) and functional(FRD) requirements.
• Good at communicating with stake holders, clients, end users, senior managers, developers and QA engineers.
• Expertise in SDLC, project management and testing lifecycle methodologies like Waterfall and Agile SCRUM methodologies.
• Proficient in analyzing the software requirement specification, functional design documents and use cases to formulate test plans, test strategies, test cases for both manual and automation to ensure proper business compliance.
• Experience in reviewing test procedures, test cases, reviewing and maintaining test scripts, analyzing bugs, interacting with team members in fixing errors, User Acceptance Testing and Post Production Validations.
• Extensive work experience on system analysis, design, development, testing and implementation of projects with full SDLC (Software Development Life Cycle).
• Experience in executing Test Cases to test the application functionality against the requirements.
• Proficient in creating block diagrams, activity diagram, data flow diagrams, business process flow diagrams using MS Visio.
• Expertise in UI testing, Functional testing, Regression testing and cross browsing testing.
• Extensive experience in Mobile, Desktop web based applications.
• Expertise in Manual Testing, Website Testing, checking application against design specifications and End User/Customer requirements.
• Exposure in iOS/Android app testing along with Website/Web Application testing with various phases of testing life cycle like Pre - alpha testing, alpha testing, Beta testing.
• Experience in Test Planning, Requirements Analysis, Test Design, Test Guide, Traceability.
• Proficient in Test Case preparation and Execution, Defect Tracking and Defect Reporting.
• Exposure on all stages of SDLC, STLC, Bug Life Cycle.
• Strong Data Querying/SQL. Possess excellent skills in Manual Testing and automated testing.
• Experienced in Agile (Scrum) Methodology and actively involved in each stage of the Scrum process.
• Expertise in execution & Bug Reporting using JIRA, DevTrack.
• Involved in weekly status reports, weekly and monthly dashboards.
• Excellent communication and interpersonal skills, self-motivated, quick learner and determination to learn new technologies, strong troubleshooting skill and good team player with excellent team work skills.

TECHNICAL SKILLS

CRM: Microsoft Dynamics 365

Programming Language: Java, HTML, XML, PL/SQL

Requirement management tools: Requisite Pro, MS Visio, MS office, MS sharepoint, Outlook, Photoshop.

Database Systems: MySQL, Oracle, SQL server 2012

Build Tools: Eclipse IDE, ANT

SDLC methodology: Waterfall, Agile SCRUM

Bug Tracking Tools: DevTrack, Jira, TFS

Operating Systems: Windows

PROFESSIONAL EXPERIENCE

Confidential, NY

BA/QA

Responsibilities:

• Interacted with the Business users, architect and marketing team in understanding their business process.
• Scheduled regular meetings with various client departments and vendors for requirement gathering.
• Created BRD(Business Requirement Document) along with the required flowcharts and tables by analyzing the requirements gathered.
• Created Test plan document.
• Taken care of handing over the deliverables to the client on time.
• Prepared User Guide in word format and then moved it on to the power point with the required changes as requested by the client.
• Performed User Acceptance Testing, Security and Roles testing, Performance testing.
• Provided System Training and Knowledge transfer to the users.
• Performed all kinds of testing and loaded the bugs into TFS for the developers to resolve.
• Performed re testing and assured that build is bug free.
• Worked with project manager to finalize BRD, Test Plan Document and User Guide
• Defined roles for various users to take the project live.
• Worked on all customized entities and reports.
• Worked with the project manager to analyze the client provided data.
• Assisted developers in designing the high-end power BI dash boards.
• Assisted developers in creating user friendly navigation panes, templates and reports.
• Worked on clearing all the unwanted access keys to limit the unauthorized user from accessing them.
• Mapped different functionalities based on the ser role limitations.
• Worked with the QA and development teams to create test data sets which fully exercise data validation and end-to-end system functionality.
• Collaborated with the development team and business team throughout the development life-cycle.

Confidential, Houston

BA/QA

Responsibilities:

• Interacted with the Business users, tech lead and marketing team in understanding their business process.
• Work with business partners, system analysts, designers and programmers to create/analyze required project documents and ensures that quality assurance processes are incorporated.
• Facilitated JAD sessions with all vendors and business users for gathering high level business requirements.
• Analyze, document and validate requirements through industry recognized business analysis techniques.
• Assist in developing detailed testing estimates and timelines.
• Involved in preparation of requirement analysis, test design, test specification, bug reporting and fixed bug validation.
• Collected and documented the business process and business rules, translated the business and user needs into system requirements.
• Developed process flows, Activity diagrams and use cases to depict the business processes in FRD.
• Responsible for capturing the functional requirements.
• Used JIRA to track and report the status of different modules.
• Execute manual and automated test cases/scripts.
• Log, track and validate resolution of identified defects.
• Document, implement, monitor and enforce all processes for testing as per standards defined by the client.
• Track and prepare the report of testing activities like change in requirements, testing results, test case coverage, required resources, defects discovered and their status, automation baselines etc.
• Create, maintain and review automation scripts based on manual test cases and scenarios.
• Work with product developers and technical support specialist to resolve defects and installation issues.
• Performed agile testing, review the stories and participated in Daily scrum, iteration planning and release planning meeting.
• Involved in GUI, functional execution, retesting and regression testing of defects.

Confidential, Dallas

BA/QA

Responsibilities:

• Responsible for development of test strategy and assisted in developing test plans, test case objectives and test cases.
• Helped in developing QA test plans for functional integration and system testing.
• Conducted SWOT analysis and comparative analysis.
• Analyzing the functional requirements and to design the test suites.
• Create and maintain the test suites.
• Execute the test suites before every production release and share the results with the team.
• Helped business and technical people in prioritizing and managing the change requests.
• Conducted JAD sessions for requirement gathering.
• Used Microsoft excel and Microsoft access for Data analysis and reporting.
• Participated in daily scrum meetings.
• Identified queries in requirement and discussed with Business/Dev to get clarifications.
• Prioritize the identified issues and fix the issues with developers.
• Make the release candidate ready for production release with all the fixes.
• Updated query tracker and review tracker on timely basis.
• Involved in peer review of the test cases to identify the discrepancies.
• Involved in creation of test cases.
• Coordinated with Dev/Release management team for getting the environment(Build/Development) for testing.
• Involved in smoke test to reveal show stopper defects and error downtime tracker for any issues.
• Involved in GUI/Functional execution, retesting and regression testing of defects.

Confidential

Test engineer

Responsibilities:

• Understanding the Requirements and Functional Specifications of the application.
• Designed & Published Smoke Test Cases & Functional Test Cases for Mobile application in Test link.
• Followed agile methodology and attended Scrum meetings.
• Prepared Test Data & shared the same with iOS, Android, Desktop & Web QA team
• Conducted Smoke, UI, Functional, Retesting, Regression, Compatibility, Performance Testing.
• Responsible for multiple rounds/iterations of Test Case execution.
• Involved in updating the Test Cases on application maintenance.
• Attending the client scheduled calls for project demos, CR’s, bug triage sessions & continuous testing improvement process.
• Testing the app in iPhone, iPad, Android Phone, Android Tablet devices.
• Responsible for conducting Risk Based Testing by prioritizing Test Cases based on business rules.
• Log the bugs into bug tracking tool i.e. in JIRA
• Initiated Bug Scrubs with the offshore & onsite development team
• Publishing Bug Summary Reports & Test Status Reports to the stake holders

Confidential

Analyst

Responsibilities:

• Developed a java based GIS application ‘Atlas’ using java backend technology involved in generating the lane to lane mapping.
• Pl/sql queries are used for extracting the data from the database. Validated the processed data through quality checks and quality assurance.
• Comprehensive knowledge of HTML and CSS.
• Continually established clear operational specifications and formulated software requirements.
• Key training and Quality deliverables and updating managers on process performance and critical errors.
• Driving accuracy and domain knowledge for the processes.
• Providing process problem resolution assistance to teams.
• Providing coaching and feedback to the labellers based on the quality achieved.
• Holding regular team meetings with team members to ensure that there is constant flow of information and knowledge.
• Involved in mapping and developing the third party data.
• Designed route consistency mapping.
• Part of Geo testing team.
• Revised user flows and designs based on design reviews, usability testing.
• Reviewed customer support feedback and other sources of input.
• Worked closely with several cross functional teams to maximize product efficiency.
• Conducted design and code reviews to share knowledge with development team.

Confidential

Software trainee

Responsibilities:

• Understanding the Requirements and Functional Specifications of the application.
• Actively participated in scrum meetings, reviews and developed test scenarios.
• Conducted Smoke, UI, Functional, Retesting, Regression, Compatibility, System Testing
• Publishing Test Case Execution Reports for each of the builds tested
• Attending the client scheduled calls for project demo’s, CR’s, bug triage sessions
• Publishing Bug Summary Reports & Test Status Reports to the stake holders
• Post release of any phase, publishing Test Exit Report
• Responsible for preparation of test cases, Test Scenarios and test execution at different levels of Testing.
• Preparation of Daily & Weekly status report.
• Involved in good interaction with dev team to ensure Issues are resolved.
• Involved in weekly status meetings.