SUMMARY

• 7+ years’ experience in IT industry, involved in analysis, design, development, testing implementation & maintenance of application software in the Client/Server environment.
• Over 5 years of experience in Analysis, Design, Development, Deployment and Maintaining of BPM and BRE applications using the PEGA Rules Process Commander (PRPC 4.x/5.x/6.x) tool.
• Expertise in working with solution frameworks like Smart Dispute, CPM which represent various business verticals.
• Expertise in Pega Implementation cycle and developing the Pega work flows.
• Worked as a POC to the client and responsible to answer the client regarding the new development projects.
• Designed and developed front end screens in PRPC using Harness and Section Rules.
• Hands on experiences on software development life cycles like Waterfall, Agile and Scrum.
• Work with off shore team to coordinate the activities which has to perform, assigning and getting done the tickets from offshore team daily basis on projects. Expertise in Java, J2EE, EJB, JBoss, Hibernate, WebSphere, XML, Oracle, JDBC, Servlets, JSP, CSS, - CVS, PVCS, JavaScript and HTML, UNIX, Linux.
• Excellent work experience in JAVA-J2EE technologies including specialization -Struts/MVC Framework, XML, WebSphere6.0 Server, Apache Tomcat, ADO, Java Servlets, ASP, RAD, JSP, JDBC, JNDI, Oracle, DB2, JavaScript, HTML5, AJAX and -Enterprise Java Beans (EJB) for building client-server applications.
• Experience working with Agents and Listeners for batch process.
• Hands of Experience on UI and UX.
• Excellent hands on experience in PRPC flow design, activities, integration connectors (connect SOAP), services and screen design (harness, section, flow action), Agents & SLAs and experience on the databases like SQLserver, PLSQL structure and deployment.
• Good exposure to PRPC Reporting features. Hands on experience in creating the List View and the Summary View Reports.
• Good experience in defining the Pega security features for all levels of users in the application.
• Good Experience in PRPC V6.x features and hands on experience on PRPC construction and debugging tools such as Tracer, PLA, Clipboard, DB Trace and System Management Application (SMA).
• Analyze & bring effective solutions in reducing design level complexities in upgradation projects and interacted with Pega systems in tuning up the application performance for Archival processes.
• Good Experience in Developing Web services by using the SOAP Rules, and Parse Rules
• Gathering Requirements for enhancements from the business, Analyzing and Providing a High Level Estimates to the Business.
• Prepare High level and Low level design documents.
• Coordinate with various vendors of the client to reach the project deadlines in timely manner.
• Interaction with the business architect and the Technical architect on daily basis to get the documents like High Level Design, Low Level Design and Code Review Templates approved.
• Involved in Code Reviews, Peer reviews and make sure that all the comments are closed on time.
• Responsible for Fixing the Data Fixes and the Business Support tickets on the same day and get confirmation from the business.
• Responsible for periodic health checkup of the application & identifying the grey areas for performance improvement.
• Good communication, analytical and work-coordination skills.

TECHNICAL SKILLS

BPM Technologies: PRPC 6.x, 5.x, 4.x, BPMN, PEG Works v7.X

PEGA Frameworks: SD, CPM

Programming Languages: Java 1.4/1.5, SQL, PL/SQL

J2EE Technologies: JDBC, Servlets, JSP, JMS, Design Patterns, POJOs, Struts

SOA Technologies: Web Services, WSDL, SOAP, RESTful

XML Technologies: DOM, XML Schema, SAX, XML Beans, XSD and XSLT

Operating Systems: Windows, Unix, Linux

RDBMS: My Sql, MS-Access, MS SQL Server, Oracle, DB2

Web/App. Servers: Tomcat, BEA Web Logic 10.0, WebSphere 6.1, JBOSS

Tools: WSAD, RAD, Microsoft Front Page, Visio 2000, Toad, DB Visualizer

Others: internationalization, OOAD, UML, Use Cases, Sequence and Class Diagramming, Data Structures, Algorithms, IBM MQSeries

PROFESSIONAL EXPERIENCE

Confidential, Portland, OR

Sr. Pega Developer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Analyzing and understanding the specifications provided by the Business analyst to meet the business requirement.
• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in developing UI Screens, activities, and correspondence.
• Development using PEGA Rules Process Commander V 7.6/7.1 according to the Business Requirement.
• Design of Class structure in PEGA PRPC V7.1, HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Developed Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules.
• Experiences on software development life cycles like Waterfall, Agile and Scrum.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Developed Activities, UI rules (Harness, Sections, Skin), Decision rules, Connect SQL.
• Designed Validation rules for performing business validation and Integration rules like Rule-Connect-SQL.
• Extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.
• Designed the User Interface (Section, Harness, and flow action), portal representation.
• Created List view and summary view reports for according to business user reporting needs.
• Developed new and had rewritten the current workflow configurations in order to maximize production and operating efficiency.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.
• Used RDB-List, RDB-Open, and RDB-Save depending on the business rules in the project.
• Used BIX to extract all BPM data: Work details, Assignments and Processes.
• Participated in the requirements gathering and analysis with the business users.
• Created product rules and migrated zip files from development to QA, UAT & monitored performance when regularly.
• Designed and developed high level class structure in PRPC like class groups, work classes based on the organizational hierarchy.
• Working with UX team for UX evolution.
• Developed and Implemented activities involving number of steps and methods for calling standard activities that come with the framework and the PRPC.
• Prepared HLD and LLD as per standards during the design phase.
• Handled interface communication with external AS400 system.
• Designed flows for different modules of the application, worked on the bug fixes as part of production support and worked on the enhancements which are requested by the users.

Environment: Core Java, PEGA PRPC 7.6/7.1, SQL, HTML, XML, Oracle 10g, AS 400, Web logic, UNIX, JavaScript, Web Services, Visio.

Confidential - Memphis, TN

Pega developer

Responsibilities:

• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Created high level Class Structure (Enterprise and Implementation layers) in PRPC
• Understanding the requirements for Provider Enrollment
• Perform Design and Code reviews and suggest the team with best practices and guardrails to use for effective processing
• Very proficient in Business Analysis and ensured all quality and delegation of tasks
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer Service Professionals
• Creation of HTML property rules, Properties (Data types), Embedded Pages and Email Correspondences
• Designing Workflows and flow actions, User Interfaces, Activities, Decision rules, Declare Pages, Delegated rules, maintenance activities/utilities and Reports
• Experiences on software development life cycles like Waterfall, Agile and Scrum.
• Building and Configuring a Case management application by defining multiple stages and processes
• Creating flows to handle Exceptions in the system
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups
• Designing and developing Harness rules, Layout and Sections
• Designing SOAP Services and Connectors in Pega application
• Creating and scheduling Agents to process files from external system and to create work objects automatically
• Creating Integration rules like Connect-SQL using methods like RDB-Open, RDB-List, RDB-Save, RDB-Delete
• Designing flows that automatically generate Correspondence to operator and external organizations
• Utilizing debugging tools such as Tracer utility & Clipboard to analyze the issue and provide solution
• Implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, Indexes, Service Level assignments and Tickets
• Creating reports using List View & Summary View rules
• Involved extensively in the migration and deployment of the application rules from Dev to QA, UAT and Production environments
• Creating automated Work Objects using web services and assigned to Operators worklist or workbasket
• Implementing SLA Activities as per new functionality
• Extensively used PRPC-PAL tool, Log files to measure the performance of applications and to troubleshoot issues in application
• Working on complex issues and enhancements to improve the process flows of Pega application
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues

Environment: Pega Rules Process commander 6.1/7.1, Oracle 11g, XML, HTML, JavaScript and JSP, WebLogic.

Confidential, Woodland Hills, CA

Pega developer

Responsibilities:

• Created various access groups and roles in order to solve business rules security issues. Also involved in security design through application server and work stations.
• Developed complete testing life cycle for enhancements including unit test cases and integration test cases.
• Involved in business requirement gathering and defining along with the business analyst.
• Performed CPM HC integration by creating specific rule sets and activities.
• Created various flow-actions both general and specific to the organizational units.
• Integrated PEGA PRPC with External Database.
• Developed and Implemented activities involving number of steps and methods for calling standard activities that come with the framework and the PRPC.
• Implemented various PRPC components like Decision tables, Decision Maps, Indexes.
• Developed Correspondence rules to intimate the customers about their account balance, any disputes, offers available status through email or fax messages.
• Experienced in installing Pega PRPC tools, helped system admin in sorting out few installation issues
• Implemented field validations using declarative expressions and declare constraints for known issues in the framework.
• Performed integration by developing rules pertained to rule-connect and rule-service. Major tasks involved integrating with SQL databases to fetch data and with SOAP/Web services to review particular data.
• Used Clipboard and Tracer tools to navigate through flows along with the work objects and trace the results.
• Performed reporting using dashboard gadgets and tools and created Ad-hoc/custom reports using List-view and Summary-View rules.

Environment: PEGA PRPC 6.3, IBM DB2, Microsoft Visio 2003, SQL, Business Objects and, Windows XP.

Confidential

PEGA Developer

Responsibilities:

• Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Worked in Agile Methodology, throughout the project. Actively involved in Leading IPMs (Iteration Planning Meeting), Entries, Exits, Standup meetings.
• Involved in development of EHR applications.
• Developing SLAs, Decisions, Triggers for business rules
• Developing Agents, Activities, Pega Workflows, correspondence.
• Designing User friendly UI/Portals.
• Playing a role in Class structure design, rule set hierarchy.
• Developing data model, data tables.
• Discussing technical details with other teams to resolve any defects being raised on code.
• Providing quick fixes for defects being raised on Pegacode.Improving the overall performance of the system by suggesting.
• Involved in Change Management by defining and implementing different procedures / technologies to deal with different changes in business environment.
• Interacted with the database team to written SQL Queries using SQL-Connect extensively for batch processing, and stored procedures.
• Provided the weekly project status to the senior management.

Environment: PEGAPRPC 5.5, 6.1, Java, HTML, XML, IBM WebSphere, JavaScript MS SQL Server, SharePoint 2013 (Admin), Microsoft Power BI, Agile Methodology, BMC remedy, HP Quality Center.

Confidential

JAVA/J2EE Developer

Responsibilities:

• Gathered user requirements followed by analysis and design. Evaluated various technologies for the Client.
• Developed HTML and JSP to present Client side GUI.
• Involved in development of JavaScript code for Client Side Validations.
• Designed the HTML based web pages for displaying the reports.
• Developed Java classes and JSP files.
• Extensively used XML documents with XSLT and CSS to translate the content into HTML to present to GUI.
• Develop user-defined tags using XML.
• Developed Java Mail for automatic emailing and JNDI to interact with the Knowledge Server.
• Used Struts Framework to implement J2EE design patterns (MVC).
• Developed JSP as the view, Servlets as Controller and EJB as model in the Struts Framework.
• Worked on Web Logic application server to deploy JSP and EJB applications.
• Created and implemented PL/SQL stored procedures, triggers.

Environment: Core Java, J2EE, EJB 2.1, JSP 2.0, Servlets 2.4, JNDI 1.2, Java Mail 1.2, JDBC 3.0, Struts, HTML, XML, XSLT, Java Script, Eclipse3.2, Oracle9i, Weblogic8.1, Windows.