SUMMARY

• 5 years of experienced professional in IT Industry as Business Analyst/Business Systems Analyst worked in all phases of Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile/Scrum in various Domains.
• Experience working in Agile Environments with daily Scrum meetings, Updating/Discussing issues and best solutions.
• Experience leading business requirements & JAD sessions, writing User Stories and analyzing new functionality development, enhancements and defect resolution.
• Experience in facilitating group discussions to elicit requirements in Joint Application Design (JAD) sessions by communicating with internal users and stakeholders, documented scope definition, and functional specifications document
• Experience in writing and maintaining the Requirement Definition Document that included Business Requirements (BRD) and Functional Requirements (FRD), Use cases and UML Diagrams.
• Experience in various analysis including Requirement analysis, Data analysis, GAP analysis, System analysis, impact Analysis and Resource Analysis
• Experience with Web Services and XML standards with a strong understanding of REST and SOAP API design principles
• Lead User Acceptance Testing (UAT), working as liaison between Business teams, QA and development teams to ensure successful UAT and get business sign off.
• Experience working in PL/SQL, Data modeling, Data integration and Data warehousing tools.
• Project Management experience includes client management, customer interaction, scope definition, project planning, change control, Project Scope Change Management, generating Traceability Matrix, Work Breakdown Structures (WBS), Project Schedules and Timelines, integration and release management.
• Ability to gather and document Business Requirements, experienced in writing Use Cases. Proficiency in SDLC life cycle, understands the workflow concept, ability to gather and document the 'As - Is' and 'To-Be' processes.
• Experience in Requirement gathering through interviews, workshops, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedures.
• Experienced in gathering and documenting test Scenarios and ability to train users to translate technical requirements and translate them to a business audience.
• Experience understanding the code written in different programming languages Java, HTML, CSS, Java Script and databases like Oracle, SQL Server.
• Solid experience in conducting Gap Analysis (As-Is and To-Be), Impact Analysis, Risk Analysis, and Cost Benefit Analysis
• Proficient in creating artifacts like Stakeholder Analysis, Business Use Case, Vision Scope Document, Business Requirement Document(BRD), Functional and Non- Functional Requirement Document(FRD), Use Cases, User Interface(UID), and User stories
• Comprehensive knowledge of Software Development Life Cycle (SDLC) and various methodologies such as Agile, RUP, Waterfall models
• Competent in creating Unified Modeling Language (UML) such as Use Case diagrams, Activity diagrams, Sequence diagrams and State Chart diagrams using tools such as Rational Suite (Rose, Requisite Pro, Clear Quest) and MS suite(Access, Office, Excel, Project, Visio, Word)
• Extensively experienced at convening Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups
• Expert in tracking and managing requirements through Requirement Traceability Matrix (RTM)
• Experienced in User Acceptance Testing (UAT) and Defect tracking and validation using various defect tracking tools like JIRA and Bugzilla
• Negotiation Skills: Leveraged strong negotiation skills, creating favorable outcomes. Strong people skills. Flexibility with the ability to adapt to changing circumstances.
• High-Impact Presentations / Documentation: Delivered dynamic, highly effective presentations that were clear and concise, conveying facts and information in an engaging manner. Created End-User documentation for an easier understanding of a new software product.
• Problem Solving / Client Relationship Management / Advocacy: Utilized critical thinking and creative problem-solving abilities to resolve complex challenges. Strength in client care and support.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Highly motivated, organized and results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast changing technologies

TECHNICAL SKILLS

Operating Systems: Windows, Linux, Mac

Project Methodologies: Waterfall, Agile Scrum, RAD, RUP

Business Modeling Tools: Rational Rose, MS Visio

Requirement Management Tools: Rational Requisite Pro

Defect Tracking/ Testing Tools: Rational Clear Quest, Quality Center, JIRA, SOAPUI

RDBMS: Oracle, SQL Server, IBM DB2, MongoDB

Web Services: Soap, Rest

Business Applications: MS Access, Excel, Word, Outlook

Business Intelligence (BI) Tools: Tableau

PROFESSIONAL EXPERIENCE

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Developed user stories as a Product Owner on a scrum team using Agile Software development methodology.
• Participate in Agile Sprint Planning, Daily Scrums, product Show Cases, and Retrospective meetings.
• Documented functional requirements, developed use cases and BRD documents for new system development.
• Gathered and analyzed information collected during interviews with key business users and translated that information into detailed business requirement documents using SDLC Methodologies.
• Interviewed subject matter experts and reviewed scope documents to develop written communications in compliance with required investor, state and federal guidelines.
• Worked in preparation of BDDs includes Overview, Document References, Business Use Cases, Business Rules, Story Boards, System Flow Diagrams, Mock Screen Designs (Wireframes), Data Mapping and Screen Specifications.
• Proactively communicated and collaborated with internal SME's and external venders to analyze information needs and deliver high level and detailed documents as needed including Use Cases and Business Process Workflows.
• Participated in JAD sessions and Physical Design sessions with the IT groups, programmers, and application developers in designing enhancements to current functionality, testing new code, and implementing processes in an organized and stable mode to production based on SDLC Methodology.
• Designed and developed all Use-Case diagrams using MS Visio.
• Built a solid relationship with client groups, both external customers and internal operational departments, to understand, document, and deliver required solutions.
• Established procedures for Business Analyst team to function more effectively and efficiently, including writing user stories, release notes, product demos, documentation templates, client communication, SharePoint document repository, and Product Owner tools.
• Collaborated with internal and external stakeholders to understand their business problem, prioritize business needs, and lead them to the best software solution to support their business goals. Built a trusting relationship with clients by maintaining open communication with stakeholders and engaging them throughout the software development process.

Environment: Windows, SDLC - Agile/Scrum, MS Visio, BDD, JAD, UAT, SQL, Web Services (Soap, Rest), MS Word, MS Excel, MS Access, SQL Server

Confidential, Erie, PA

Business Analyst

Responsibilities:

• Work closely with Business Partners, Project Architects, Security Analysts, Service Providers and Technical Delivery Managers to gather and document the system requirements.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge. Tested various sprints using Agile methodology
• Used MS Project to document the project progress and manage the project resources
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams using MS Visio according to UML methodology
• Coordinate with MD's of different applications on daily basis to notify them on the risk involved into their application settings
• Gather, Analyze and document requirements from different user groups and communicate those with the developers, QA and PM
• Successfully conducted JAD Sessions with SME's and Business Users to gather requirements.
• Interacted with various department heads and senior management to conduct interviews and requirement gathering workshops
• Solved business problems with proposed multiple solutions and pros and cons of each solution
• Interacted with application developers and communicated user needs and requirements.
• Created Screen mock up to illustrate new requirements and alignment around project scope using MS Visio.
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix (RTM) using MS Excel
• Responsible for creating the System Requirements Specification (SRS) document, detailing the functional and non-functional system requirements and Web Services necessary to interface with each service provider.
• Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in MS Visio.
• Worked closely with Test Analysts/Managers to ensure their understanding of the requirements, review test cases to ensure completeness and provide consultation during test execution.

Environment: Windows, Microsoft SharePoint, .Net, MS Visio, MS Office, MS Exchange, Microsoft Project, SQL, UML, Rally/ Agile.

Confidential, Easton, PA

Business Analyst

Responsibilities:

• Responsible for the creation and maintenance of Intercompany/customer orders and invoices in various systems.
• Developed and managed the formal Agile Methodology which includes Configuration Management, Requirements Management, Agile Manifesto, Lean Development
• Followed the Agile methodology for the entire SDLC with daily scrum and through Sprints.
• Experienced with SDLC Successful completion of the Implementation Phase comprises of System deployment & Training on the system etc
• Responsible for creating Business Requirement Document (BRD), Functional Specifications Document (FRD) and involved extensively in use case analysis using the UML/Wireframe tool MS-Visio.
• Validated order configurations for manufacturability per customer's product rule sets.
• Defined the scope, financial Projections and Cost Benefit Analysis; Progressed from problem statement to well documented Design.
• Worked for collection and documentation of business and technical requirements gathering for the development of MDM, Data Warehousing and Reporting implementation roadmaps.
• Facilitated JAD sessions with the SMEs for gathering requirements.
• Worked with senior business analysts and client leads to gather, analyze and prioritize requirements.
• Performed User Acceptance testing, prepared test results and reports
• Followed the UML based methods using Rational Rose to create Business flow diagrams, Use Case diagrams, Activity diagrams, State diagrams, Sequence and Collaboration Diagrams.
• Designed and Developed all Use Cases and UML Models Using Rational Rose.
• Used HP Quality Center and JIRA as a defect tracking tool.
• Opened and tracked defects in JIRA and assigned to developers.
• Involved in Component Testing, Functional Testing, Integration Testing and Regression Testing.
• Involved in writing, and updating test scripts in HP Quality Center when required in the project.

Environment: Quality Center, Manual Testing, LINUX, SOAPUI, Windows 2000, Oracle, HTML and IIS, JAVA, MS SQL.