SUMMARY:

• Experienced Agile Scrum Master with over 4years experience in a testing management environment (SDLC) within the Banking and Financial industries, allowing me to utilize and demonstrate my leadership, analytical, organizational and project management skills while also challenging my creative abilities to solve problems.
• Passionate about Agile methodologies, Scrum, SAFe, Kanban and XP with expertise in using several Agile project management tools like JIRA/Confluence, Rally, and Visual Studio.
• A history of working with co - located, distributed, and offshore teams while using several virtual platforms like Google hangouts, WebEx, zoom and Skype for business. Information Systems leader of 10+ years in the IT space with solid experience across multiple cross-functional IT projects.
• Certified Scrum Master (CSM) with over 4 years of experience in facilitating Sprint Planning, Daily Scrums, Retrospectives and Stakeholder Meetings.
• Facilitator in Lean Agile Methodology management (SCRUM Master) with a proven ability at driving and motivating the adoption of scrum rules, removing impediments, fostering self-management and empowering my teams.
• Adapts and thrives in any dynamic, fast-paced, and challenging environments.
• Analytical, enthusiastic and innovative Scrum master.
• Facilitated the transition from Waterfall methodology into Agile methodologies.
• A committed servant leader with excellent conflict resolution skills; with a proven ability to motivate, guide, train, and coach team members to ensure result driven high-quality deliverables.
• Excellent technical command to work several Agile frameworks like SCRUM, KANBAN, SCRUMBAN, XP and SAFe
• Interpersonal and communication skills to effortlessly and comprehensively articulate complex technical issues to non-technical users.
• Demonstrated problem analysis and problem-solving skills in a technical environment.
• Excellent oral/written communication skills, organizational skills and interpersonal skills with the ability to effectively work with onsite and remote/offshore teams
• Skilled in managing multiple tasks of production support and implementation projects
• Strong sense of ownership and good follow through skills
• A committed servant leader with excellent conflict resolution skills; with a proven ability to motivate, guide, train, and coach team members to ensure result driven high quality deliverables.

TECHNICAL SKILLS:

Scrum Skills: Agile/Scrum Coaching & Servant Leadership, Capacity Planning, Change Management, Meeting Facilitation; Agile planning & forecasting, Agile estimation and coaching; communication, collaboration, Conflict resolution and Relationship building

Testing tools: HP Quality Center (ALM), TFS (Team foundation Server)

Agile tools: JIRA, Confluence, Visual Studio, Version One and Rally

Software skills: MS office tools namely Access, Outlook, PowerPoint and Word, Visio, Ms Project, Excel, UML, Snag It and Mercury Quality Center.

Methodologies: Waterfall, Agile

Processes: Scrum, Kanban, XP, SAFe

Key Skills: Experience working with Co-located, Distributed and Offshore teams using different visual platforms, Successfully performed Manual, Functional Testing, Backend testing, Systems Integration testing (SIT), UAT, Regression Testing, Load Testing, Stress Testing and Smoke Testing, Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) methodologies

PROFESSIONAL EXPERIENCE:

Confidential - Charlotte, NC

Agile Scrum Master

Responsibilities:

• Planning and driving scrum team’s work and remove impediments which will prevent successful Sprint closure
• Forecasting sprint iterations with the Product Owners and concerned business partners
• Managing/controlling scope and coaching individuals in Agile processes and tools
• Guiding collaboration on test efforts from strategy, planning, development and execution
• Helping teams to clarify goals and ensure activities are on-track and focused
• Conducting sprint Demo and Retrospective
• Demonstrated ability to ensure the correct use of Scrum process
• Ability to communicate to a wide variety of audiences, both business and technical
• Demonstrated ability to develop and maintain system documentation
• Proven ability to work independently with minimal direction and monitor and eliminate team conflicts
• Strong risk, business impact analysis, and reporting skills

Confidential - Charlotte, NC

Project Lead / Agile Scrum

Responsibilities:

• My objective of stress, Performance, Load and Infrastructure (SPLI) testing is to assess the performance of an application simulating various levels of users executing typical business processes.
• Determine if application is in compliance with contracts, regulations and Service Level Agreements (SLAs).
• Assisted internal and external communication, improving transparency, and radiating information
• Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Facilitate the team in transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders during the process of waterfall to Agile.
• Active participating in establishing and provide Vision of the term and gain consensus based on acceptance criteria
• Served as Scrum Master for the project and ensure team maintains focus on quality and continuous delivery with support from me as coach
• Actively participatedin scrum ofscrummeetings with program manager and Product Owners.
• Active participation in discovery sessions, interviews, document-reviews, plan setup, plan configuration with clients.
• Protected team from internal and external distractions to help them focus on daily Dev activities to be productive and completing tasks.
• Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives andconflict resolution meetings

Confidential - Charlotte, NC

Jr SCRUM Master

Responsibilities:

• Coordinated and participated in weekly estimation meetings to provide high-level sizing (Story Points) for backlog items.
• Proven ability at driving and motivating the adoption of scrum rules, removing impediments, fostering self-management and empowering my team.
• Facilitated Scrum of Scrums meetings following the Agile Methodology
• Servant leader for the team providing continuous coaching to team members during Agile meetings: Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Determined the team capacity (velocity) from historical data. Performed Work Break down structure analysis (user stories) and corresponding activities (tasks).
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Coached team complete tasks successfully and on-time and resolved obstacles
• Monitored project progress, communicating impact and completion rates to predefined distributions.
• Provided product owner support functions like backlog refinement and Acceptance criteria definitions.
• Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Communicated progress to senior management thru 'Burndown Charts'. Monitored quality control via metrics leveraging appropriate project management processes to monitor team members’ productivity.
• Assisted in the development of the agile project management plan, meeting, sprint iteration plan (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority.

Confidential - Charlotte, NC

Lead QA Analyst / Agile Global Technology and Operations Group

Responsibilities:

• Work with Business (UAT), Project Manager, SCRUM Master and Developers to understand requirements and scope of testing in an Agile environment
• Translate business requirements to testable scenarios in an Agile environment, write and execute test cases on SA (Service Agreement Application) from scratch based on Sprint planning and story grooming
• Analyze data to identify areas of improvement in the system via reports using MS SQL Server to execute query in the SA database, MS Visual Studio 2012 to map to TFS (Team foundation Server) to query work items and attach test evidence by Developers and QAs
• Maintained the QA Discovery site (shared drive) with updates on all work items and used Version One to coordinate all work efforts
• Work in a SAFe environment using Scrum principles to understand and execute resolution of backlog items by working closely with the Product Owner(s) and the project team(s), making sure deliverables reflect requirements and on-time delivery with production quality.

Confidential - Charlotte, NC

Lead QA Analyst

Responsibilities:

• Participated in Working Sessions/Reviews with Business Analyst, Developers and Business Partners to review BRDs, FSD and DSDs and managed all Releases folders in ALM (Tracking).
• Used Oracle Flex cube for booking various Money Market, Funds Transfer, Foreign Exchange, and Journal Entry transactions, authorizing the transactions, and validating the extracted data from (GAMS) Global Application Middleware System) files
• Documented UAT testing activities in Hewitt Packet (HP) Application Lifecycle Management (Quality Center); Writing & Executing Test Cases/Scripts; Preparing Test Plan & Lab for upcoming Logical Day Testing
• Used traceability matrix to map business requirements to test scripts in HP Application Lifecycle Management