OBJECTIVE

• To obtain a position as software engineer in a fast - paced technology company and groom myself with varied responsibilities and creating a potential for advancement.

SUMMARY

• Around 11+ years of IT experience in software analysis, design, development, maintenance and support of different applications using Standalone, Web and Client/Server technologies in N-Tier J2EE Architecture on various UNIX (Solaris/Linux) and Windows environments.
• Experience in complete software development life cycle including Analysis, Design, Development, Testing, Implementation, Maintenance and Support.
• Worked in diversified areas like Retail and Telecom Domain.
• Good implementation knowledge of OOPS concepts.
• Experience in developing Application & Framework using MVC Architecture SPRING MVC, J2EE Design Patterns and Core Java Patterns.
• Strong server side coding experience using Core Java, Servlets, JSP, JUnit, XML in Unix and Windows environments.
• Hands on experience in using various Application servers like Weblogic and Web Servers like Apache Tomcat 5.x/6.x/7.x/8.x.
• Extensive experience in IDEs like Eclipse and IntelliJ.
• Working knowledge in multi-tiered distributed environment, OOAD concepts, good understanding of Software Development Lifecycle (SDLC) and familiarity Service Oriented Architecture (SOA).
• Extensive knowledge of SDLC (Software Development Life Cycle) such as Waterfall and Agile.
• Experienced in CI (Continuous Integration) practice and its tools like Electric commander and Jenkins.
• Worked with different DBMSs like Oracle 9i/10g/11g and MySQL.
• Experience in using version control and configuration management tools like SVN and GIT.
• Experienced in supporting distributed applications using an industry accepted ITIL standard (IT Infrastructure Library).
• Experience in application performance and monitoring tools like Splunk, Grafana, Graphite and New Relic.
• Good exposure to application performance testing tool JMeter & Blazemeter.
• Experienced in ticketing tool ServiceNow.
• Good exposure to scheduling tool CA Workload Automation.
• Successful in meeting new technical challenges and finding out solutions to meet the business needs by interacting with the client and stakeholders.
• Quick Learner and adaptable to new technologies in short span and implement them in real time projects for fast and quality development & productivity.
• Highly motivated team player with good Interpersonal and Customer Relational Skills. Proven Communication, Leadership Qualities and effective Analytical & Problem-solving skills.

TECHNICAL SKILLS

Programming Languages: Java, Ruby, SQL, Flex

Java/J2EE Technologies: Spring, Servlet, JDBC

Web Development: JSP, Servlet, CSS, XML, JSON

Frameworks: Spring MVC, SOA, Cairngorm

XML/Web Services: XML, XSD, WSDL, SOAP, DOM, SAX, JAXP, JAXB

Messaging Technologies: IBM WebSphere MQ Series

Application/Web Servers: Web Logic, Apache Tomcat

Methodologies/ Design Patterns: OOAD, OOP, MVC, DAO, Singleton

Databases: Oracle9i/10g/11g & MySQL 5.1

IDEs: Eclipse, IntelliJ

Build Automation: Ant, Maven and Gradle

Testing and Logging Frameworks: JUnit, Log4J

Tools: Microsoft Visio, TOAD, SQL Developer, Adobe Flex builder 3

Continuous Integration: Electric commander, Jenkins.

Infrastructure Automation: Chef

Development Approaches: Agile Application Development (AAD), Waterfall

Performance Tools: JMeter, Blazemeter

Operating Systems: Windows, Unix, OS X Yosemite

Application performance and Monitoring tools: Splunk, Grafana, Graphite, New Relic

Ticketing and Issue Tracking Tools: ServiceNow, Jira

Scheduling Tools: CA Workload Automation

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Production Support Lead

Responsibilities:

• Worked on maintenance, minor enhancements and production support of ecommerce applications.
• Provided L2 support on Incident Tickets/outages and problem management as per ITIL framework.
• Incident, problem & change management.
• Minor bug fixes and outage handling.
• Have worked on various internal products used for Product and category management, Marketing content management, pricing and promotions and Order Management System.
• Performed application availability, health checks and functional testing during minor and major releases/changes.
• Validation of business requirements.
• Redesign the application functionalities for better client experience and performance.
• Delivered the solutions keeping focus on client’s expectations / SLAs
• Worked on weekly, monthly and ad-hoc reports for senior management review.
• Involved in preparing run books, process documents for multiple applications.
• Motivated and assisted the team members to face the challenge to meet client’s requirement.
• Created Disaster recovery plans for peak volume days (Black Friday & Cyber Monday).
• Performance/Load testing the production environments to make sure the systems are peak ready and perform well under high load.
• Worked as the one of the Technical Product Owner for Order Management System.
• Developed automation tools and scripts to improve the availability, manageability and operability of services
• Involved in development of multiple automations and tools to help the operations team minimize the day to day redundant work and error prone tasks.
• Ensured correct checks/metrics are in place for the monitoring of business-critical functions.
• Created application metrics dashboard on Grafana and Graphite.
• Ensured Root Cause Analysis for all the severities are done on time.
• Mentor and guide team members, co-ordinate with onshore counterparts.

Confidential

Software Engineer

Responsibilities:

• Developing applications using Adobe flex, actionscript and Java.
• Managing development of sub modules, resource planning, providing technical leadership, reporting progress to project manager.
• Implementation of tools for automated unit testing and code quality tracking.
• Code Walkthrough, Design Review and Version Management (Star Team, SVN)
• Coding for front-end and middle tier logic of the application.
• Unit testing and System integration testing.
• Developing project standards
• Worked on y-files for graphically representing circuits and network diagrams.
• Defect Fixes and support.
• Evaluation and implementation of software development and testing tools.
• Ensure adherence to quality processes.
• Been a part of ORT of the system after the product went Live.
• Been independent worker in most of the modules.
• Mentoring new people joining the project, for a complete walkthrough of the system and domain knowledge.