Quality Assurance Analyst Resume
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Chicago, IL
SUMMARY:
- Over 3 years of experience in the field of IT with focus on Quality Assurance and software testing.
- Worked on projects within sales & marketing, e - commerce, beauty and wellness industries.
- Participated in key phases of the SDLC inclusive to walkthroughs, inspections, project-based documentation development, testing, defect tracking and resolution, deployment and maintenance, extensive reporting throughout entire project.
- Decomposed functional specifications and technical design documentation to evaluate impact on testing.
- Assisted in risk-based analyses and new feature assessment, to allocate smoke testing procedures and deem optimal test coverage for “80/20” business process testing procedures.
- Acted as a primary Point of Contact (PoC) on issue tracking and resolution for the QA team.
- Practical experience in manual regression and integration testing for iOS, Android, Mobile Web and Web-based products, tools, services and applications.
- Employed process management tools to coordinate, structure, and improve QA process flow.
- Participated in generation of test management process, composed use cases, as well as developed and executed test cases. Collaborated with engineering and business teams in identifying and resolving issues, and performed risk based analysis.
- Worked with engineering team on root cause determination, fix validation and verification (V&V).
- Works well independently as well as in a team setting.
- Continuously aspire to advance and expand knowledge to improve impact as a QA professional.
- Fluent in English, Russian, Ukrainian with capability to perform globalization and localization testing.
- Able to deliver results working independently or as a member of integrated team, manage multiple tasks and excel in working on multiple projects simultaneously.
TECHNICAL SKILLS:
Operating Systems: Windows XP/7/8/Mobile, iOS, Android.
Testing Tools: Fiddler, Postman, Jira, Elementool.
Collaboration Tools: GoToMeeting, App Builder, Loney Screen, Screencast-O-Matic.
Test Automation Tools: Web Link Validator, TestComplete, SoapUI.
Databases: MySQL, MS Access.
Software and Tools: MS Office, Lucidchart, Shopify, Cucumber, HTML, JavaScript-basic level.
PROFESSIONAL EXPERIENCE:
Confidential - Chicago, IL
Quality Assurance Analyst
Responsibilities:
- Analyzed product requirements working in conjunction with members of Business team and delivered Use Cases along with other project-based documentation to members of the integrated team.
- Utilized risk-based test approach, targeted for risk mitigation and exposure within all phases of testing.
- Executed smoke testing activities based on test procedures and selected test cases on multiple builds.
- Successfully performed manual testing activities for Hybrid and Native Mobile Apps under test across IOS and Android platforms.
- Identified and documented issues and defects in documentation, functionalities and data component.
- Performed regression for fixes and modifications associated with bugs and enhancements.
- Performed integration testing 3rd party components and peripheral equipment.
- Monitored completion of tasks within time constraints and ensured that functional objectives are met.
- Actively participated in issue management process including issue identification, documentation, monitoring and status-reporting, as well as resolution validation and verification (V&V).
- Took an active role in post deployment validation and verification, maintenance activities.
- Provided comprehensive reporting to the members of project team and management.
Confidential - Buffalo Grove, IL
Quality Assurance Analyst
Responsibilities:
- Worked closely with members of business and engineering groups in generation of project-based documentation.
- Participated in business flow walkthroughs and conducted peer reviews for the testing documentation, identified issues such as omission, ambiguity, redundancy and inconsistency.
- Taken a leading role in determination of Use Cases based on User Stories, decomposition of Use Cases into Test Scenarios as well as data and functionality driven Test Procedures.
- Utilized process management and test management tools to organize test cases per risk based analysis findings and determined test coverage for features and functionalities.
- Worked with senior team members and leads on determination of potential impact for identified bugs and issues.
- Performed informal and formal testing activities, executed data and functionality driven test cases in manual and semi-automated manner; while documenting and communicating findings and progress to the team members.
- Utilized issue tracking and resolution system to document and track status of identified bugs and issues.
- Performed user interface and user acceptance testing.
- Used tool for semi-automated testing identifying broken, unsupported, aborted links, external and internal redirects, orphan pages and spelling errors.
- Coordinated activities with overall development and QA teams in US and offshore (Kiev, Ukraine).
- Participated in daily standup meetings and reported status to cross-functional project team.
Confidential
QA Analyst
Responsibilities:
- Analyzed product requirements and deliverables with members of the project delivery team and determined testing scope during planning (A&D) phase.
- Delivered Use Cases and other project based documentation to the members of the integrated team while identifying dependencies during inspections and peer reviews.
- Participated in risk-based test approach determination, where we targeted risk mitigation and exposure within all phases of testing and suggested improvements to ensure usability and testability.
- Assisted in delivery of long and short term test-strategy that included utilization of data drivers, testing tools,
- Integration of 3 rd party components and impact-driven (80/20) execution.
- Tested the application and identified bugs in functionality and data processing components of the application.
- Monitor the completion of tasks within time and cost constraints as well as to ensure technical and functional objectives are met.
- Advocated for quality delivery and coordinated activities with development teams in Kiev (Ukraine) and US.
- Administered testing and client issue management process, performed monitoring and resolution reporting.
- Took an active role in post deployment validation and verification as well as maintenance activities.
Confidential
Digital Sales & Marketing specialist
Responsibilities:
- Negotiated with buyers and internal resources achieving highest number of closed contracts in north region.
- Collaborated with business and engineering teams in global and localized effort to design new marketing products and digital advertising materials.
- Worked as a liaison between www. Confidential .ua and its affiliates to coordinate join digital complains and marketing efforts across multiple social media and technology platforms.
- Conducted peer reviews and inspections of marketing and sales documentation while optimizing content and delivery format for optimal end-user experience.
- Worked with business and engineering teams during defect tracking and resolution life cycle, performed user interface UA /UI testing for digital content, marketing materials, social media “pushes”, Go-Viral campaigns and websites.
- Prepared documentation for knowledge transfer and hand-off to client’s internal IT department or web hosting resource.