SUMMARY

• 6 years of IT experience as a Business Analyst proficient in Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
• Experience in all phases of the SDLC (Software Development Life Cycle) from analysis, design, implementation, testing to deployment.
• Analyzed business process to develop improvements to existing process and improve business performance.
• Strong data analysis skills and expert in SQL.
• Experience in Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospection.
• Excellent technical writing and communication skills needed to create Business Requirements Document (BRD), Functional Specifications Document (FSD), System Requirements, User Story, and Use Cases documents.
• Experience on creatingBusinessProcess Models using workflow diagrams, UML diagrams, Entity Relationship (ER) Diagrams, and Data - Flow Diagrams.
• Experience in conducting GAP Analysis, Risk Analysis, SWOT Analysis, Cost-Benefit Analysis (CBA), Return on Investment Analysis (ROI), and Break-Even Analysis.
• Experience in facilitating Focus Groups Sessions, Stakeholder Interviews, Joint Application Development (JAD), & Joint Requirement Planning (JRP) Sessions for effective requirement gathering.
• Sound understanding of Object-Oriented Analysis and Design (OOAD) and proficient in documentation of As-Is and To-Be business processes.
• Expert in managing requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables.
• Technical skills in SQL to extract data from database for the purposes of data analysis, data validation and testing.
• Experience using Microsoft Office Suite - Word, Excel, Access, and PowerPoint, MS Project, MS Visio, Lotus Notes, Mercury and HP testing tools.
• Great ability to work with teams to meetbusinessrequirements, create prototypes, wire frames, process flows and workflows.
• Proven track record of securing deliverables and extensive experience in working closely with the product owners, business users and end-clients
• Experience in applying process improvement and reengineering methodologies to conduct process modernization projects

TECHNICAL SKILLS

Business Modeling Tools: UML, MS Visio, SnagIt, Axure, Tableau, Facets, Pencil

Process/Methodologies: SDLC, SCRUM Methodology, Agile, Waterfall

Project Management: MS Project, GitHub, JIRA

Other Tools: In MS Office 2013 (Word, Excel, Power Point), MS SharePoint

Database: MySQL, MS-Access, Oracle, SQL Server

Programming Languages: C, C++, C#, PHP, HTML, CSS, ASP.NET

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

Business System Analyst

Responsibilities:

• Involved in the analysis of the existing data processing system, mapping phase according to functionality and data conversion procedure.
• Collecting data from sales and finance department to use in organizational structure.
• Performed financial review and analysis of profit and loss sheets.
• Translating numbers into facts to make better business decisions.
• Ensure that all artifacts complied with corporate SDLC policies and guidelines.
• Conducted JAD sessions and continuously worked under time-intensive project deadlines and targets.
• Provide guidance to project managers, business owners, development team and SME to resolve the outstanding issue and action items are taken in the review meeting.
• Analyzed and collected business requirements, identified system interfaces and created the requirements specification document.
• Applied Unified Modeling Language (UML) methodologies to design Communication Diagram, Use Case Diagrams, Activity Diagrams, Sequence Diagram and ER diagrams.
• Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High-Level Requirements.
• Involved in designing and maintaining Requirements Traceability Matrix.
• Conducted GAP Analysis after analyzing the AS-IS and the TO-BE business processes.
• Conducted change request meetings, documented issues, and performed impact analysis.
• Wrote down the requirements in the form of user stories and helped the product owner prioritize them in the product backlog.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Supported Users during User Acceptance Testing (UAT) ensuring that appropriate documentation is in place.
• Serve as a cross-check during the development of wireframes to ensure they do not pose undue technical challenges later in the development process.
• Developed documentation to effectively translate proposed wireframes into detailed functional and technical requirements.
• Identified opportunities for process and tool improvements and drive those from concept to implementation.
• Used MS Project for status reporting and planning to maintain the project schedule and track its status.

Confidential, Fort Lauderdale, FL

Business Analyst

Responsibilities:

• Performed competitive research and analysis, conducting user interviews to identify specific areas for improvement, and to generate ideas for future functionality upgrades.
• Involved in documenting changes to the Benefits Administration, Enrollment Processing and Claims Processing Systems based on the Medicare Plan Changes initiative.
• Prepared MS Visio process flow diagrams to document existing processes and support proposals for future process improvements.
• Participated in JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Involved in Validation of HIPAA/EDI for 270/271, 276/277, 837, 837i and 835 claims used for professional, Institutional and Dental billings by Writing Test cases, Test Plans.
• Created Test scenarios and test cases for Compliance Testing for IT standards and procedures related to W3C and IEEE.
• Tested EDI Transactions such as 837, 997, 277, in various claims validation processes.
• Involved in applications analysis and testing which included claims processing as per EDI/ANSI-X12 transactions Standards.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements related to them.
• Interacted with the developers for resolving the bugs reported in JIRA and various technical issues related to the requirements.
• Performed Back End Testing using SQL queries, generating reports to ensure data integrity and to validate the inserted and updated data.
• Worked with Quality Manager to ensure Quality for all the deliverables in the project.
• Worked with SME's and IT staff to identify and translate business requirements into system requirements
• Used MS Excel to assist in managing schedules, deadlines and resources for Pre/Post and implementation phases of the project.

Confidential - Worcester, MA

Business Data Analyst

Responsibilities:

• Actively involved as part of a team for gathering and analyzing the needs of End User Requirements, analyzing and designing software solution and database.
• Developed Business Requirement Document (BRD), Functional Specification Document (FSD) as well as the High-level Project Plan.
• Designed and developed project document templates and managed SDLC using RUP methodology. Performed requirement gathering for the System using Requisite Pro.
• Designed and developed all Use Cases, UML models, Activity & Sequence diagrams using Rational Suite of products.
• Created Test Cases & helped ETL team in performing Smoke & Regression Testing.
• Conduct Design discussions and meetings to come out with the appropriate Data Mart at the lowest level of grain for each of the Dimensions involved.
• Designed a STAR schema for the detailed data marts and Plan data marts involving Confirmed dimensions.
• Created Source to Target mappings for Billing, Customer and Product Related Dimensions and Facts.
• Created DML code and statements for underlying & impacting databases.
• Solid Back End Testing experience by writing and executing T-SQL Queries.
• Worked with ETL team who ETL methodology for supporting data extraction, transformations and loading processing, in a complex EDW using Informatica.
• Involved in Relational & Dimensional Data modeling for creating Logical and Physical Design of Database and ER Diagrams using multiple data modeling tools like Erwin.
• Created dimensional model for the reporting system by identifying required dimensions and facts using Erwin.
• Perform data reconciliation between integrated systems.
• Schedule SQL Agent jobs in shrinking fast growing log files, deleting junk records or old logins, updating statistics, and checking integrity of databases.
• Worked with Development team to modify the migrated complex SSIS packages.