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Program Manager Resume

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Chicago, IL

SUMMARY:

  • 24 years of US IT Management Consulting, Client Engagement Management, Program & Project Management, Business Process Engineering, Full Life - Cycle Design, Development & Implementation experience
  • 19 years of experience in Data Warehousing, Business Intelligence and Business Analytics
  • Focus has been on areas of Data-warehousing, Business Intelligence and Data-mining for Financial and Pharma vertical industries: includes architecting Extraction-Transformation-Loading (ETL) and Data load strategy, implementing Operational Data Stores, Data Warehouses and Data Marts, data mining, data modeling, Enterprise Architecture, developing Project Roadmaps, Technical Design, ROLAP/MOLAP database schema design, Capacity planning and GAP analysis as well as Timeline, Risk Management, Resource Management and Planning
  • Deploy Enterprise Intelligent reporting, Dashboards, Scorecards with focal Business Key Performance Indicators and Metrics, Market Segmentation and Statistical Predictive Models
  • Involved with Life Cycle-Development
  • Conceptual stages, includes Study/Requirements/ Estimations, Process Re-Engineering, Return on Investments (ROI) and Future Vision/State Analysis
  • Architecting the Design, along with Enterprise Architecture Reviews/ Compliance
  • Co-managing the long and short term Strategies and Risks with the clients
  • Development and Implementation phases
  • Client Satisfaction
  • My consulting years has exposed me to Consulting firms and financial companies ( Confidential & Confidential Consulting, Cambridge Technology Partners, Confidential Global Services, Dean Witter Confidential, Franklin Templeton) in the areas of System Integration, Data Architecture and Enterprise Data-Warehousing, Application Development, Quality Assurance, Program-Project-Contract and Resource management.
  • Applied Best Practices and Emerging Technologies with evolving roles in the areas of Technical - Project - Program - Expectation - Resource - Budget - Cost - Scope - Change Management, with end focus on Client Satisfaction, Business Relationship and Growth.
  • Conduct Total Cost of Ownership (TCO) and Total Economic Impact (TEI) as required by the project implementations
  • My Experience has enabled me to balance my Technical Expertise optimally with Business - understanding processes-flows and its effect on business strategic goals/visions/growth with Value Proposition, Strategic Planning, successful Implementations, Client Partnership across Enterprise.
  • Senior Independent Consultant / Senior Enterprise Architect/ Sr. Manager with 24+ years of IT Project life-cycle Development Experience, applying Best Practices, handling Database / Emerging Technologies, adding Knowledge-bases, with Evolving roles in the areas of

TECHNICAL SKILLS:

Hardware Platform: Microsoft Servers on x86-x64, Confidential Mainframes, Sun-Sparc/RISC,HP-UX Servers, Apple Macintosh 68030/40/Power PC, Cloud Computing Environment

Operating Systems: Unix/AIX/Solaris, Xenix, Linux, Windows, Apple System 7, Warp OS/2

Languages/RDBMS/Tools: 'C', C++, Visual Basic, .Net Environment, Oracle 12/11/10/9/8/7 (SQL, SQL*Forms 4.0, Pro*C, PL/SQL, Report-Writer, OCI interfaces), EDW/ DW, SQL*Server, Essbase, Teradata, Analysis Server, 4th Dimension, Crystal Report, Actuate, Case tools- Erwin/S-Designer- Data and URL Modeling, Enterprise Architect tools, Informatica, Business Objects XI, Microstrategy, Cognos, Tableau, Adobe Analytics, Talend, Knime, Alteryx, Python, SAS, Power BI, Azure, AWS Cloud Platforms

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Environment: Open BI ETLTools, Python/ Studio SAS-R / Limdep, Analytics, Adobe Analytics

Responsibilities:

  • Feasibility study / design phase of independent venture, working with multiple data providers, offshore team(s) and data scientists/academics, on Intelligent Analytical model based Solution (of data segmentation, statistical clustering, predictive modeling, and event simulation with focused scenarios) for potential list of financial risk management Investment cos.
  • Invest my expertise in Enterprise Data Integration and Advanced Analytics, working with off-shore software Private Investment team of First Analysis, focusing on projects using Open Source Innovative technologies and solutions, evaluating tools, reviewing Architecture designs and Implementation plans, coordinating best practices, and ensuring Agile approach to the project goals.

Confidential, Chicago, IL

Business Intelligence Group Practice Lead

Environment: Unix, Oracle, Informatica, EDW, SAP Business Objects (BOXI)

Responsibilities:

  • Work remotely assisting Confidential and Confidential Senior management leadership, with close coordination of all stakeholders on-site and off-shore IT vendor/consulting groups involved in Service Delivery and Availability, including the Infrastructure contractual agreements and Change Management of applicable processes within multiple parallel programs using Confidential methodologies, standards and frameworks.
  • Lead effective and efficient delivery of all group projects commitments including Scope, Scheduling, Cost controls, Quality Reviews, Organization and Communications, Staffing and resources needs, Risk and Issue Management, Root-Cause Analysis, Architecture Board reviews and Knowledge Management.
  • Help Confidential manage multi-million dollar contract SLAs with multi-service providers, achieve efficiencies within BI / Data Integration - development and Infrastructure groups, mitigate risks of programs within portfolio and drive productivity increase through collaboration of teams

Confidential, Chicago, IL

Business Intelligence Group Lead

Environment: Unix, Oracle 10/11, Informatica 8/9, Business Objects XI (BOXI)

Responsibilities:

  • Overall BI Group lead, including DW/BI teams- ETL (Informatica) and Reporting (BOXI) Infrastructure and architect teams, overseeing multiple new and on-going programs / projects.
  • Coordinating with Project Management groups from PMO, for multiple parallel projects execution and coordination. This involves on-site local teams, coordinating with off-site US team (Columbia, MO) and off-shore teams (India).
  • Close coordination with Infrastructure teams of Oracle DBAs, Unix Administrators, AT&T F5 Groups and multiple Application Development and Production release MSP teams.
  • Work closely with multiple teams sourced by TCS, Accenture and others MSPs
  • Ensure group service contract compliance by working closely with Service Delivery, Service Line and Service Availability Managers, Infrastructure leads, and Delivery Management Executives
  • Lead effective and efficient delivery of all group projects including Scope, Scheduling, Cost, Quality Reviews, Organization and Communications, Staffing and resources needs, Risk and Issue Management, and Knowledge Management
  • Help in over-achieving SLA obligations of huge multi-million dollar Contract, increase Confidential revenues from Cost-based projects within multiple Confidential programs and cross-functional BI resource cost-saving contributions to other Confidential clients projects, including training existing and hiring new ones to expand on Global BI Confidential practice.

Confidential, Fort Lauderdale, Florida

Technical Program Lead

Environment: Sun-UX, Oracle, Informatica, VB, Actuate Reports, Microstrategy

Responsibilities:

  • Development and Implementation of Portfolio Performance Measurement data-warehouse, using Cambridge Rapid development/delivery methodology. This phase, which followed the earlier completed design phase, redefined the boundaries around the business requirements and deliver an integrated solution for Performance Measurement department to service portfolio managers, marketing and other related clients. By integrating the Accounts and Assets under Management, along with Attribution, Risk and Research components, the productivity of the Performance Measurement Group was envisioned to be enhanced.
  • Facilitate with Business owners to drive the vision, set goals and attain funding for delivering Asset Under Management solution, addressing their business needs in the data architecture, and demonstrating to the business how to better leverage data, platforms, and systems that were already in use to improve performance and optimize efficiency.
  • Development and Implementation of Asset Under Management, incorporating master feeder relations within Assets for accurate and timely AUM accounting and reporting, including delivering dashboards- this process included existing business process revalidation and reengineered design.
  • Provide Support for Post-Implementation of Performance Measurement Data-marts, extended phase for Improvement in processes and data-marts, provide knowledge transfer and necessary documentation.
  • Provide visions through extensive business process expertise attained over the time with Franklin to help reduce redundant parallel data-mart initiatives within the organization.
  • Contribute towards Architecture committee to determine project(s) direction and implementation of the best practices, extending data architecture towards Global enterprise-wide data warehouse solution, along with integration of the business intelligence and reporting tools into the enterprise architecture.
  • Contribute towards improving performance of all production interfaces, which included the Informatica batches, sessions and mappings designed and implemented to run the interfaces, adhering to the timelines of availability, and completeness of the data.
  • Architect and leverage Business Intelligence tool (Microstrategy) Scalable Server-centric Integrated architecture, and multi-dimensional data-warehouse to deploy Enterprise-level reporting, dashboards/scorecards with focal business key performance indicators, global assets and risk metrics, efficient proactive scheduled web-based multi-language, multi-user-group, enterprise-wide graphical report production and delivery, complete data intelligent personalized cube slice-and-dice analysis and Ad Hoc query/analysis, with ability to implement risk management, market segmentation and statistical predictive integrated models mining the marketing data to service institutional/retail clients
  • Effective implementation of evolving enterprise-level metadata methodology to deliver single centralized and unified metadata, including datawarehouse, security, business and metrics definitions
  • Worked on feasibility of off-shore product development workshops, focusing on Data-warehousing, Data mining, Business Intelligence solutions- under both .Net and Unix platforms using SQL Server/Analysis Server and Oracle databases respectively. This process included prototyping needed for concept validation.
  • Worked on business plans to create interests for the data-warehousing solutions
  • Exploring parallel collaborative strategy and related business plans with established vendors (specializing in Attributions, Research / Financial Market Data) and off-shore consulting firms to build consulting business practice catering to Investment Management firms
  • Achieved in expanding initial $5 million performance measurement Data-warehouse implementation to 20 folds Global Enterprise model, increasing Franklin Templeton Asset-under-Management growth figures with high level of FT Clients satisfaction and efficiencies in Portfolio Managements

Confidential, Fort Lauderdale, Florida

Project Technical Lead

Environment: Sun-UX, Oracle, MQ Series, Copernicus, VB, Informatica, OLAP tools (Business Objects, Microstrategy)

Responsibilities:

  • Design Performance Measurement data warehouse solution, using Cambridge design methodology including user and technical design as core process. This phase delivered a solution to leverage the productivity of Performance Measurement Group, by integrating the critical data information from external data sources, with the need of integrated flexible query and reporting tool.
  • Design architecture included the data model on ORACLE/Solaris platform offloading data from various interfaces including transactional accounting and trading securities system, related Funds and Fiduciary assets, along with third party benchmarks and Research data, keeping regulatory compliance and AIMR standards.
  • Evaluate Business Intelligence tools and validate against the business requirement needs in the design document.
  • Design provided architecture to reduce critical business users reporting time to near real-time for scheduled, ad-hoc and interactive reporting with Actuate and Microstrategy, leveraging streamlined automated ETL batch processing with Informatica.

Confidential

Project Manager / Technical Architect

Environment: N-Tier Scalable, Open Architecture

Responsibilities:

  • The phase objective was to clearly set out the business goals and objectives for

Confidential, Bellevue, Washington

Project Manager / Technical Design Architect - Technical Lead

Environment: NT Server, MTS, VB, COM / DCOM

Responsibilities:

  • Design three tier, Component-based, Operation Management System, using Cambridge Design methodology, including user and technical design as core process. The proposed solution uses Windows DNA based architecture, with Microsoft Transaction Server providing application services. This system provides process automation of credit evaluation, booking / settlement of approved loans, interfacing with the external systems.

Confidential, Chicago

Project Manager / Technical Architect

Environment: HP-UX, Win NT, Oracle, SQL Server PL/SQL, Pro*C, C++

Responsibilities:

  • Data analysis, reverse reengineering the current model and design both logical and physical Data model for the first phase of Product Origination process. This Solution Hub team was part of E&Y Advanced Development Center, using E&Y Rapid development methodology.

Confidential, Texas

Project Migration Lead

Responsibilities:

  • Lead the Data migration Oracle solution effort, based on E&Y “Best Practices supported by SAP’s R/3 business software”, for Sales/Distribution (SD), Production planning (PP), and Materials Management (MM) modules. The effort includes developing solutions for various business process areas, as part of the large and extremely complex, Multi-phase, enterprise-wide SAP Implementation project, involving 3 segments to focus on different modules

Confidential, Chicago

Project Technical Lead

Environment: SunOS, Windows, Oracle 7.3, C, C++, Pro*C, PL/SQL, OCI

Responsibilities:

  • Analysis & Development of Oracle Data Prospect projects in SMP & MPP environments & Shell programming under SunOS.
  • Design & Develop C/C++ classes/interfaces and Pro*C interface with Oracle using Oracle Call Interface and tuning of database applications for large data volumes.

Confidential, Illinois

Project Technical Lead

Environment: OS/2, Windows, AIX, SQL Server, Oracle7.0, CSET++, Visual Basic, Crystal Reports

Responsibilities:

  • Administration of Microsoft SQL Server database under OS/2 platform
  • Evaluation of Confidential Performance Toolbox under AIX and other third party tools using AIX and Oracle
  • Analysis & Development of OS/2 Presentation Manager applications using CSET++ and GUI tool GPF
  • Reporting modules using Visual Basic, Crystal Reports

Confidential

Project Technical Consultant

Environment: System 7, Unix, Oracle 6.0, 4th Dimension

Responsibilities:

  • Study and analysis of the manual operation and draw automation boundaries
  • Designed and developed the Oracle database with 4th Dimension acting as a front end client to Macintosh Users through 4D Oracle
  • Created Global and layout procedures. Drew testing program layout and fine tuning the end product with better user interface capabilities.

Confidential

Project Consultant

Environment: UNIX, Windows 3.1, Oracle 6.0, SQL Visual Basic

Responsibilities:

  • Responsible for designing normalized relational database for the order handling system with invoicing and online stock position.
  • Developed front end application in Visual Basic to access database implemented under Oracle, based on Client/Server architecture
  • Implementation included monitoring and fine tuning (of memory allocation, I/O, disk contention and additional tuning considerations)

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