SUMMARY

• Solution Design Architect with 13 years of progressive experience in project management, Architecture, business analysis, design, development, implementation, testing and maintenance of applications in e - Commerce, Telecom, Insurance, Data Warehousing, Client/Server, mobile and Web environments. 5 years of web solution development experience in USA in portal management, content management.
• Successfully leads and manages large technology projects, matrix teams, and vendor and customer relationships. Excels in business process definition, solution management, resource analysis and business case and risk analysis with outstanding attention to detail. Understands complex system capabilities and constraints. Very skilled at communicating with and coordinating activities across operational groups, business partners and technology professionals at all levels.
• Experience in analyzing AS-IS and creating the TO BE process maps with strong knowledge & understanding of industry standard methodologies (Agile/Scrum/Waterfall etc) including software Development Life Cycle (SDLC) and Project Life Cycle.
• Expertise in gathering, analyzing and documenting business requirements and system functional specifications. Extensive knowledge & experience using Power Designer, Unified Modeling Language (UML), Rational Unified Process (RUP), Rational Suite including Rational Rose.
• Proficient at creating Use Case documents, and UML based Use Case diagrams, Sequence Diagrams, Activity Diagrams, Class Diagrams, Process Flows & Work-flows. Skilled in authoring Business Requirements Documents (BRD), performing Gap Analysis and translating them into Structured Data, Functional and Usability Requirements(FD), expert in writing structured technical documentation, System Design Specification (SDS), System Requirements Specification (SRS), Data Dictionary across the Deliverables.
• Extensive experience in conducting Joint Requirement Planning sessions and Joint Application Development (JAD) sessions with committee of SME’s, Business Groups and IT groups. Participated in requirements analysis reviews and working sessions to understand the requirements and system design. Experience in estimation of test effort and coordinate test schedule with overall project schedule. Extensive experience MS Visio, MS Project and MS office. Involved in designing and developing strategic Test plans, Test Cases, Test Scenarios, and Test Reports for both Manual & Automated tests. Ability to work in tight schedules and on different applications concurrently.
• Good analytical and trouble shooting skills. Assisted in creating Test Plans, Test Cases and conducting User Acceptance Testing (UAT). Conducted User training sessions using tools like MS PowerPoint etc. Strong analytical and problem solving skills for understanding the problem domain and providing solutions to it. Experienced in analyzing logical and physical models. An effective team player with excellent communication and presentation skills. Currently preparing for PMP Certification Exam.
• Certified Scrum Master.

TECHNICAL SKILLS

Languages: C, C++, VB 6.0, VC++ 6.0, Visual Interdev, Crystal Reports, HyperRoll, Hyperion, ASP, ASP.NET, C#, HTML, DHTML, Java, J2EE, JSP, Java Swing, Spring, JavaScript, Hibernate, PERL, CGI, CSS, XML, Cold Fusion, GDK, CMS, Plumtree, Tridion, Vignette, AJAX, Flex/Flash, SQL, PL/SQL

Environment: Unix (Sun OS 5.5.3), MS-windows (98/2000/NT/XP), HP

Database: MS-Access, ORACLE 10g, SQL Server and Essbase

Technologies: UML, Rational-Rose, Power Designer, WS Business Modeler, CVS, PVCS, MS Office Suite, MS Project, Photo Shop 5.5, Adobe Acrobat, Flash 5, Macromedia-Director, VISIO, SharePoint, SharePoint Designer, EMC Documentum, Serena TeamTrack and ER WIN

PROFESSIONAL EXPERIENCE

Confidential, Mt Laurel, NJ

Lead Solution Design Architect

Responsibilities:

• Lead the solution design/architecture for email platform provisioning system.
• Conducting JADs with solution designers of different teams, development teams to discuss and provide feedback on the end to end design solutions from the architecture point of view.
• Working with Third party vendors like HP, PWP and Plaxo teams to discuss about the new solutions and changes that would be coming on the service levels.
• Providing the design document with the end to end solution to the development teams.
• Working closely with various team’s designers and developers, QA during the services development and testing.
• Currently working on the enhancing the features on the email platform including mobile apps etc.

Confidential

Responsibilities:

• Leading the solution for real time provisioning which includes several third party systems.
• Designing mobile apps related to home security features compatible with mobile platforms.
• Participating in JADs and providing the feedback and solution design to the development teams.
• Conducting meetings with various systems architects to reach amicable architecture solutions for various projects.
• Leading the solution for re-architecture of the SIK OMS.
• Designing new systems to replace legacy G2B (used for affiliates to place SIK orders).

Confidential, Bridgewater, NJ

Sr Business Systems Analyst Lead

Responsibilities:

• Met with client business demand and marketing groups to determine user requirements and business goals.
• Conducted JAD sessions to gather requirements, performed Use Case and work flow analysis, outlined business rules, and developed domain object models.
• Worked in collaboration with various areas of the organization, identified additional stakeholder requirements, and documented requirements.
• Used Rational Rose extensively to analyze the problem domains to carry out systems design and the UML notations and methods to bring order and precision to understanding of the domain, and to formalize a complete, consistent and "correct" (relative to requirements) set of models for the problem domain under consideration and created use cases, activity diagrams and state diagrams.
• Analyzed Business requirements and System specifications thereby developed application Wireframes, Functional and System Design documents, Test Strategies, Test Plans, Test Cases and Test Scripts for the Functional, GUI, Integration, Security, Performance, Regression and Installation testing.
• Assisted the Project Manager in creating and updating the Risk Assessment Plan identifying the Risks to the Project due to dependencies of the Project on internal blocks and external Vendors / Entities etc. Also provided Mitigation plans for the Risks and Issues identified.
• Performed System testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
• Actively involved in walkthroughs and meetings with Project Team to discuss related business and project issues.
• Functioning effortlessly and efficiently, as a liaison between the development, testing, and management groups.
• Business User support along with the communication between the Business Team and Technical Team in critical issues while at the UAT phase.
• Creating UI Standards document with the help of creative design team.
• Working on analysis and documentation on normalizing the AppSource distribution and processes from the SAP, HR, AD and UAM servers and various internal file and database servers.

Environment: .NET, C#, SQL Server, Power Designer, Rational Rose Tools, MS Project, Visio, PowerPoint, SharePoint, EMS Documentum.

Confidential, Jersey City, NJ

Project Manager

Responsibilities:

• Worked as Project Manager for Confidential 's eBT RIA projects and successfully delivered DTI-UK RIA Online Travel Insurance Quote project within budget, and on-time.
• Managed a team of Technical Lead, Information Architects, Business Systems Analysts, UI, Flash and Flex Developers. Worked closely and also coordinated with DTI UK team in UK during the SDLC of the project.
• Documented Scope, Business Requirements, Functional Requirements, Transition document and other project related artifacts.
• Created and maintained Project Plan using MS Project and tracked the milestones very closely.
• Worked with Nunwood Technologies a UK based Marketing Company to do the usability testing of this one of a kind RIA Prototype before the actual development.
• Participated and monitored in the reviews of the usability tests findings with the clients and the UI/RIA services senior associates.
• Working closing with off-shore team in detailing the specifics of Quote Engine which is in .NET suite.
• Worked closely with different on-site/Off-shore teams of Infrastructure and Middleware, Operational Support and QA teams during the deployment and testing phases along with the Release Management.
• Worked closely with teams like corporate eBusiness teams on the company standards and Web Metrics.
• Due to the new technology (Flex/Flash) application in Confidential, coordinate the efforts of getting the Omniture (third party company who developed HBX) to come on to board to train the developers in the HBX coding and reports generation based on the client's metrics requirements along with SEO requirements.
• Managed SLA Gaps project to identify the current Service Level Agreement gaps, analyze and document requirements for reporting needs to measure service level objectives, in addition to defining/implementing list of steps that will help to achieve platform growth and scaleout, stability and performance.
• Worked on the cross browser testing with Corporate eBusiness Performance Testing team and eBT infrastructure and middle ware teams to monitor the performance tests performed on the eBusiness Platform existing sites with objectives of CMA Performance Issues, WebDav Performance Issues, Tridion Hotfixes, Intranet/Internet Separation, and Dedicated CMA instance and improve availability with zero down time.
• Vignette Decommissioning - EBB/GRA Sites Migration
• Documented Project Plan, Scope, Functional Requirements, Transition Documents.
• Worked with Corporate eBusiness Technical Team and eBT infrastructure and middle ware teams during the migration of the EBB/GRA sites to Tridion new infrastructure by Vignette Decoupling and Migration to IBM WAS 6.1, Oracle 10g.
• Working with Confidential team in understanding and doing the gap analysis of the wireframes developed by MPHASIS and working with corporate eBusiness team on merging the Confidential 's content to the platform from SharePoint sites.
• Documenting the Project Plan, Scope, Functional Requirements document.
• Working with Flex/Flash developers on the RIA components.
• Maintaining and publishing new content in the Confidential SharePoint sites

Environment: Java/J2EE, Java Swing, Spring, Hibernate, .NET, C#, AJAX, Flash/Flex, Tridion, Vignette CMS, Power Designer, UML Case Tools, MS Project, Visio, PowerPoint, IBM WAS 6.1, SharePoint, EMS Documentum.

Confidential, Princeton, NJ

Business Systems Analyst Lead

Responsibilities:

• Business Systems Analyst Lead overseeing cross-application and cross-organizational projects and Business Systems Analysts in coordinating software development to support the various programs on the iBT delivery platform, from the beginning of the development lifecycle through production deployment
• Responsible to work with and guide application areas Business Analysts in gathering the business requirements and driving the solution development of the change requests of various programs in agile development methodology.
• Managed change, ensuring implemented changes are scaleable and extensible for all programs on the iBT delivery platform.
• Responsible in working with the Program Managers/Project Managers for weekly status reporting, coordinating activities, dependencies and schedules across all application using MS Project and support teams; managing application development schedules; identifying and managing project issues and risks to closure; and identifying gaps in Requirements; Processes; Release Plans across organizations and companies on project
• Worked with various applications related BAs in Content Tower (like IBIS etc), the Post Admin Scoring and Reporting application areas (like SKM etc) of GRE, TOEFL, TOEIC, TEXAS, K-12 and AP programs.
• Responsible to actively manage issues and risks for NAA project (K-12 England) and work with application areas in US as well as in England.
• Responsible in reviewing and documenting the Functional Requirements, Technical Requirements, Operational Trail Plans, Tests Cases to ensure cross-functional solution is preserved in the specific program’s business requirements, and facilitate SR&T feedback and signoff of requirements
• Documented for various program initiatives, ensuring the artifacts are complete and meet the needs of the program.
• Worked on various internal SharePoint sites in maintaining and tracking of the content and various documentation along with the project reports on weekly basis.
• Tracked of the Builds, UAT’s, OT’s, Performance & Integration Testing of various releases of application areas which includes working with Software Testing Groups.
• Defined and implemented new processes and procedures for Project Guidelines standards, Scoring and Reporting used for various internet based tests.
• Managed production releases across application areas, ensuring releases are timely and are aligned across all program’s production operational and project milestones dates.

Environment: .NET, ASP, Java/J2EE, Spring, Power Designer, Oracle, Web Sphere Business Modeler, SQL Server, Rational Rose Tools (Clear Case), MS Project, Visio, PowerPoint.

Confidential, Herndon, VA

Sr Business Systems Analyst

Responsibilities:

• Gathered the business requirements from the Confidential ’s internal Business Owners and Sponsors for the Corporate Smartcard
• Worked closely with the Corporate Strategy Director and the Team in requirements analysis and critical issues problem solving along with the defining and documenting System Requirements and Work Flows to managing various releases on monthly basis using MS Project.
• Implemented Agile as well as Waterfall methodologies depending on the application enhancements nature.
• Created Interface Design of the Application and prioritizing the list of the requirements and release schedules
• Interacting with the Hyperion and Essbase Developers in implementing the Scoring formulae used in the SmartCard Charts
• Created Measures and analyzed the overall functionality of the SmartCard to determine the Executive Interface through .NET
• Designed the Strategy Map for the Balanced ScoreCard that is used by the subsequent SmartCards from all Regional and Area Levels.
• Created Test Cases and Testing Scripts for the application Testing Phase and maintaining the issues list if any to work on with the future releases
• Maintained the User Provisioning of the Application as the Admin and working on the Security issues of the application
• Business User support along with the communication between the Business Team and Technical Team in critical issues while at the deployment phase.
• Maintained the Hot Topics, Business Intelligence Dashboards on the Confidential ’s Intranet Portal
• Temporarily substituted the Program Manager during the Confidential Merger and reorganization and assumed the responsibilities of the resource management, prioritized the Team Goals, and worked closely with the Lead Architect in the Coding Phase and determined the Time and Resource allocation throughout the all phases of the application development.
• Managed Project Outsource Resources in India, conducted interviews, helped in determining the budget, time and also making sure of the smooth transition in the coding, testing and deployment phases between the Onsite and Outsource Teams.
• Worked closely with the other Teams while deployment phase and Application Rollouts

Environment: .NET v1.0, C#, ASP.NET, Oracle, BI Tools (Digital Dashboard, Micro Strategy for reporting) Rational Rose Tools, MS PowerPoint, MS Project, Visio, Hyperion, HyperRoll, Essbase, Win 2000 & ERWIN

Confidential, St Louis, MO

Technical Lead/Analyst

Responsibilities:

• Worked with 8 internal customers of Confidential in gathering the Business Requirements, translated these Requirements to Technical Requirements and defined GUI standards and guidelines for the product.
• Managed the team of 6 developers working on this project and closely followed the progress at every stage.
• Worked with the project manager in determining the goals and project planning, budgeting and resource allocation.
• Worked with the testing teams while the project is in testing stage.
• Worked with the other teams in setting the stage for the launch of the project and making sure of smooth transition for the clients.

Environment: Web Sphere, ASP, Oracle, Java (AWT, Swing, JDBC), KBASE, Java Script, MySQL and Windows 95/98/2000/NT.

Confidential, Dearborn, MI

Programmer Analyst

Responsibilities:

• Involved with the Customers in gathering the content for the site and writing Functional and Technical Specs for the conversion of the LM Dealer/ Confidential Dealer and Customer Service Applications and all Miscellaneous Forms (of LM, Confidential and Qcdealer.com) in ColdFusion to the Plumtree Gadget and Asp.
• Supported the FMCDealer.com site on the FCSD related technical and content issues.
• Managed team meetings on Content, requirements, development and support issues and participated in the code reviews.
• Provided any necessary training for the team members and communicated with the higher-level management of any technical, application or team issues.
• Coordinated with other teams in developmental, testing and support efforts.
• Provided any offsite support when necessary.

Environment: Portal Gadget GDK, ASP, JSP, Content Management Server (CMS), Portal Crawlers, Oracle, SQL Server, Coldfusion, Jscript.

Confidential

Responsibilities:

• Lead (FCSD) the Content Conversion Team of the ColdFusion sites to the CMS, ASP and Plumtree Portal Gadget Environments for the new dealer website of FMCDealer.com.
• Evaluated Business Requirements and the content on the old sites and converting the content in to the CMS/Portal sites using best methods and presentable with the Confidential Standards.
• Participated in the internal review and also in the business review of each sections of the converted content with the Business Customers and working closely with the migration efforts to the Plumtree Portal.
• Provided the training in CMS and performed quality assurance testing function on the converted content.
• Maintained the production, and distribution of Website Performance Reports and ran the Dealer Activity Reports extracted from the Web Site Activation modules for every week using Access and Cold Fusion and posting the DAR to internal Confidential personnel. Interact with other Confidential departments to complete unique content requests.
• Interfaced with Site Owners, Account Managers and customers on issues relating directly to the website being supported and communicating with Senior Management, development teams, field teams and dealers on day to day issues.

Environment: Coldfusion, Web Sphere, ASP, Content Management Server (CMS), Plumtree Gadgets, SQL Server, Oracle, DB2 and J2EE.

Confidential, Mt Pleasant, MI

Sr. Web Developer/Business Analyst

Responsibilities:

• Designed and maintained various databases for the Michigan State Charter Schools using ASP, SQL Server, Visual Basic & MS Access and worked closely with the end users in the office.
• Developed applications accessed via Internet for Charter Schools Office using Asp (ADO/DB), Visual Interdev, Java Script, VB Script, Visual Basic, MS Access, HTML and Flash.
• Developed a web-based AOIS Three-tier Client/Server system, using HTML, ASP, JavaScript, CSS on the client side, VBScript on the server side, web-server as middleware, and SQL Server Database as back-end.
• Successfully designed and developed COMPLIANCE database used for the statistical analysis of the performance of all charter schools under Michigan State Government Education Department using Access.
• Converted Access database projects to Oracle and SQL Server, which involved report writing, creating front end in Visual Basic and Access VBA for existing databases.
• Tested the Digital Dash Board developed using Citrix Server with Outlook and Asp Front End and SQL Server as the Backend Database (Currently using Access Database).
• Successfully completed the project of all Michigan State Charter School’s forms (Charter Education Forms Project) for the Michigan State Government Official Website using Visio, Adobe Acrobat and Omni Form 4.0.
• Team leader in a project for online Application form using CFML (with Java Script), Visual Basic and SQL Server Database accessed via ASP (VB Script) and ActiveX Components.
• Developed MEAP Database System that maintains a database of number of student passing the MEAP Test (conducted by the Charter Schools in the State of Michigan). Graphical and Statistical Reports depicting charts and various comparisons of MEAP scores are generated using the available data.
• Developed Site Visitation log Database System that maintains a database of log of visitation activities of various Contract Analyst and Representatives (including Board Members) on the School and Field visits using Access Database. It includes various report generations and complex SQL Querying and worked on the Conversion of this database to the SQL Server with Digital Dashboard.
• Expert in training, presentation and documentation of Access related projects to the end users. (Technical/Non Technical). Designed various Crystal Reports in SQL Server digital dashboard of the AOIS system. (Outlook with ASP).
• Managed a team of up to seven members ranging from programmers to technical writers.
• Provided directions during conversion of existing systems into a Web based application with MS SQL 7.0 database server and ASP.

Environment: MS SQL Server 7.0, MS Access 2000, Citrix, Java, Visual Interdev, Visual Basic, CSS, ASP, HTML, PhotoShop, Flash, JavaScript, and VBScript.

Confidential, Mt Pleasant, MI

Web Master

Responsibilities:

• Job responsibilities include designing and maintenance of Internet, Intranet Sites for the Purchasing Services of the Central Michigan University and also responsible for Design and development of Various Web Content for Assets, Mail Room, Moving, Sales/Surplus, Purchasing, Receiving, SAP and Stores.
• Designed and maintained an online ordering system using Home Site, HTML (Pure Code), CSS, Perl/CGI Script, Java Script, VB Script, ASP, MS Access and Adobe Photo Shop.
• Converted various desktop applications to Web-based applications while taking care of Cross Platform and Browser issues.
• Designed, developed, tested, implemented, and supported applications, such as Quote Processing System, Sales Forecasting System, Statement Data Download System, Buyer Product Management System and Product Tracking System (part of an Purchasing Project Management System) using Access as the Database, ASP, Java Script, VB Script, Perl and HTML as the Front End and created a user interface to collect survey information and application to create reports from collected results.
• Designed and implemented Purchasing Intranet to support internal communication goals accessing internal MS Access database as back-end though ASP. Created Online Search feature for online form Report Searches and Report Searches (from Access Tables) for various sub divisions under the Purchasing Department.
• Created and troubleshot the User Accounts, Password maintenance, User Permissions in Access Database and Win NT/2000, Unix environments.

Environment: Home Site, HTML/DHTML, CSS, Perl/CGI Script, Java Script, VB Script, ASP, MS Access and Adobe Photoshop.