SUMMARY:

• Over 7 years of work experience in Business System Analysis and Quality Assurance in Health Care, Finance, Web Domain
• Expertise in functional, configuration and database testing of Claims Adjudication Engine and Finance Engine with custom Configuration and Implementation in SOA architect and model
• Expertise in translating user requirements into test assets and mapping the process design, work flows for SDLC with mapping and managing Release Plan
• Excellent in documenting, writing and implementing Test Plans, Test Scenarios and Cases and Test Scripts
• Performed HIPAA Analysis and Testing on 4010/5010, including Claims handling, with Payer and Provider experience (270 and 271, 276 and 277, 837, 835, 834)
• Expert in generating and testing EDI X12 files (from HL7 and ASCI) and maintaining the EDI flow
• Experience with CPT and HCPCS codes and have medical terminology experience, specializing in medical procedures or lab procedures
• Excellent Understanding of National Drug Code (NDC) Coding Systems, US Health Care System, Patient Longitudinal Analysis and Multivariate Analysis
• Excellent understanding of ICD 9/10 and the implementation of ICD 10
• Collected, understood and translated the business requirements for the project and into functional specifications and detailed test plans
• Experience in Summarizing Reports, Configuration Management and Version Control
• Expert in Functional, Negative, Regression, System Integration, Acceptance (UAT), Security, Browser Compatibility, Load and Performance testing
• Experience and working knowledge of HP RUM
• Expertise in writing Technical documents, Technical Specs, Test Plans and Test Cases
• Excellent familiarity with Waterfall, RUP, RAD, Agile and SCRUM methodology
• Worked with Rally requirements management tool that facilitates collaboration, impact analysis and communication, enabling software teams to deliver on key project milestones with greater accuracy and predictability
• Extensive knowledge and experience in various RDBMS like DB2, Oracle 9i, 10g/11g and MS SQL Server
• Well experienced with SQL, SQL+, PL/SQL and database querying
• Thorough knowledge of HP Quality Center 10.0 and HP QTP 9.2/10.0
• Extensive experience in Manual testing as well as automated testing using various tools like Load runner, QTP, SOAP UI
• Experience in Trouble shooting and Debugging Techniques
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills to bring out a quality product
• Analyzed and planned the testing of Enhancement requests and Modification requests
• Experience in Microsoft SharePoint and related family software products
• Writing Use Cases and performing signoff on the entire testing effort documents and strategy along with validating the end results of the testers
• Expertise in Black Box testing and White Box testing which include GUI testing, functional testing, system testing, regression testing, performance testing and UAT
• Expertise in Analysis of Problem Severity, Defect tracking system, Defects reporting system and performance monitoring 24 x 7 at the production site
• Strong ability to understand and document critical data through effective data collection, data analysis and data interpretation
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills
• Helped the PM/SM in project status reporting, ensuring that the project’s product delivers the benefits called for and resolution of conflicts within the project and between cross - functional teams

TECHNICAL SKILLS:

LANGUAGES//SCRIPTS/APIS/ IDES: JBuilder, Java, C, Visual Studio, C++, MFC, C#, Visual Basic, SQL*Plus, SQL, UML, VB Script, JavaScript,ASP.Net, JCL (Job Control Language), Eclipse

TESTING TOOLS/PRODUCTS: HP Quality Center 10.0, LoadRunner 9.5, Bugzilla, Rational ClearQuest, SOAP UI, MS Office Suite, MS Project, MS Visio, PL/SQL, TOAD, XMLSpy, SQL Navigator, OEM, VMWare, Jira, Rally, Notepad++, HP QTP, File Comparison Tools

WEB TECHNOLOGY: ASP 2.0/3.0, HTML, DHTML, XML, XPATH

RDBMS: Oracle 9i, 10g, MySQL, MS SQL Server

APP/WEB and CLIENT-SERVER: J2EE, EJB, JavaScript, JBOSS, Apache Tomcat, Weblogic, MSDL

OPERATING SYSTEMS: UNIX, Linux, DOS, Windows, IBM AS/2

INDUSTRY APPLICATION: Claims Adjudication Applications, eCommunicator, EDI, EMR, ERP, PBM

CONFIGURATION/CHANGE MGMT: VSS, IBM Rational ClearCase, Subversion, CVS, git

PROFESSIONAL EXPERIENCE:

Confidential, Charlestown, Massachusetts

Sr. Business System Analyst

Responsibilities:

• Basic Knowledge of HIS system like Cerner.
• Analyzed use-case document and functional requirement specification document. Effectively implemented BA and QA methodologies, strategies and plans in all stages of SDLC. Created test cases and test data from the functional requirement specifications
• Created different document and matrices like test log, test incident report, test coverage matrix, requirements traceability matrix
• Experienced in Defect Management, Defect Triaging using HP Quality Center
• Collect, document and analyze business and user requirements to translate into user stories, functional specifications, wireframes, system requirements, business process flows and issues for use in complex system development.
• Reviewed Business Requirement Document (BRD), IT Design Document and prepared Test Plan and Test Cases
• Performed the data entry in Cerner modules like Powerchart, Firstnet and generated the message in the outbox for analysis
• Provide strategic, forward-looking vision when designing solutions to maintain flexibility and future integration opportunities.
• Act as an intermediary between business managers and users to technology teams.
• Define the scope of activities required to address issues, including requirements definition, process review, impact assessment and operational stream lining.

Confidential, Bloomfield, CT

Environment/ Tools: HP Quality Center, Crystal reports, Oracle, HP QTP, LoadRunner, MS Office Suite, SQL Navigator, Windows, MS Visual Studio, Notepad++, XMLcomparison, XMLSpy, MS Excel comparison tools

System Analyst

Responsibilities:

• Worked closely with business users and the project team to properly and fully understand the functional requirements, company’s standards, policies and documents in order to create Test Scenarios and Test Cases
• Participated in user acceptance testing with the business to ensure the eCommunicator product is released to production
• Estimated load projections by performance testing using LoadRunner
• Participated in Bug review meetings to discuss Defect Triaging and mitigation. Defects were tracked and reported using Quality Center
• Used WSDL-based web services. Performed XML validation testing
• Used Simple and Complex SQL Queries like Joins, Select and Update for data validation and data manipulation
• Used regression, usability, stress, database verification testing methodologies
• Assisted offshore team in reviewing requirement, preparing and executing test cases and reporting software defects
• Participated in weekly status meetings, walkthroughs, design review meetings and documented proceedings
• Developed and maintained internal technical documentation relevant to the QA processes and procedures

Confidential, Roseland, NJ

Environment/Tools: HP Quality Center, Crystal reports, Oracle, WinRunner, HP QTP, Load Runner, MS Office Suite, SQL Navigator, XML, Windows, Visual Studio

Sr. System Analyst

Responsibilities:

• Analyzed use-case document and functional requirement specification document. Effectively implemented QA and BA methodologies, strategies and plans in all stages of SDLC. Used test cases for creating test scenarios and test strategy from the functional requirement specifications
• Used automation for testing UI using HP QTP
• Managed Defects and Defects Triaging using Mercury Quality Center
• Tested automated posting process of electronic payrolls reported by studios (in flat file format via FTP). This was initially manually done by data entry operators. Tested and verified database transaction using Crystal Reports
• Used Gray box, Regression, Browser, Installation, Functional, Integration, Black Box, Smoke, etc., testing methodologies
• Performed weekly Change Management to deploy code to Production
• Facilitated User Acceptance Tests for end users and responsible for getting sign-off to deploy code to Production
• Interviewed and trained new QA testers

Confidential, New York City, NY

Environment/Tools: Quality Center, TOAD, Windows 2000, SQL server2000, Oracle 8.2/8i, VB.Net, Java, J2EE, VB Script, Citrix 7.0, IBM Mainframes

QA Analyst

Responsibilities:

• Participated in requirement walkthroughs and creation of test plan
• Created QA Analysis and Weekly status reports, including test results by dates, test script summary (coverage, pass, fail), Defect Status and Defect trending
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance
• Involved in testing various Drill Down facilities to show the relationship between the fields
• Tested modified Pick List values for requirements
• Involved in testing the trade and income process of the customers cards
• Responsible for managing QA Resources and reporting to management
• Scheduling and Managing the QA resources for successful completion of project
• Having good knowledge of Banking Ledger systems
• Maintained various versions of Test Scripts using Test Director
• Conducted Functional tests checking all screens, customized menus button and options
• Interfacing with developers to resolve the technical issues
• Investigating software bugs and reporting to the developers using Test Director Defect Module
• Involved in Database Testing by writing Complex SQL queries to check the accuracy and integrity of data in different databases of these Applications
• Performed Integration testing, System testing and Regression testing
• Involved in different phases of Project Life Cycle
• Performed various test cases, Tested Entry validation checking (both positive and negative tests) and Conducted end - to - end throughout Test

Confidential, Fargo, ND

Environment:Oracle, MS Office Suite, OEM, XML, Windows, Visual Studio, CCC Harvest

Software Quality Tester

Responsibilities:

• A Unicenter SQL-Station: Windows software for database management. Allows geographically disparate development teams to develop, manage and debug remote Oracle database server objects on multiple platforms. This product is popular among Oracle DBAs
• CA Unicenter Database Common Services: Windows command center for monitoring and deploying remote server-side enterprise tools for database management. It also has a platform independent rich class library providing common functionality for remote job management. Took complete ownership of product at code level
• Created and released fixes, released service-packs periodically
• Trained customer support team on product troubleshooting techniques
• Wrote whitepapers, technical tips and tricks and FAQs, created and posted knowledge-based documents on CA Customer Support website
• Actively participated in a weekly product conference attended by Development, Support, QA, Documentation, Marketing and Product consultants to exchange product related developments