SUMMARY:

• Knowledge in requirement gathering through user interviews, workshops and systems documentation and procedures.
• Skilled in eliciting stakeholder demands and translating them to data, functional, quality and usability requirements
• Skilled in clearly defining High Level Requirement Document (HLRD) and managing change of requests.
• Well versed in change management and managing scope of a project including scope creep and negotiating with the management for any scope creep what needs to be included.
• Very strong written and verbal communication skills including excellent facilitation skills with all seniority levels of business clients, IT representatives, internal team members and vendors.
• Able to learn new business areas and new applications on - the-job
• Strong experience in MS Excel, MS PowerPoint .
• Experience in SWOT analysis, risk analysis, cost/benefit analysis, and ROI analysis
• Well versed in the entire Software Development Life Cycle (RUP, Waterfall, and Spiral)
• SME in GAP analysis between AS IS and TO BE workflow models
• Experience in determining task dependencies, identifying milestones & monitoring critical paths using Gantt charts, asset plans (schedule & allocations), network diagrams and entity relationship diagrams (ERD).
• Experienced in setting up PMO / PPMO with emphasis on PMBOK, utilizing proven project frameworks in developing and integrating all aspects of Project Mgmt.
• Experience in conducting joint application development (JAD) sessions for requirements gathering, analysis and design.
• Business process re-engineering - studied, developed and implemented new, effective and efficient processes that brought down the overall time and effort for performing a function and also reduced the overall cost of business.
• Adept in elicitation techniques such as interviews, questionnaires, brainstorming sessions & focus groups
• Knowledge in business and technical documentation including Project charter, BRD, FSD, Test Plans, Test Cases.
• Expert in liaising and coordinating with various technical and managerial teams at all levels of an organization.
• Project management experience including client relationship management, customer interaction, scope definition, project planning, and change control, scope creep management, integration and release management.
• Generated Traceability Matrices to ensure that all the requirements are covered by the test cases
• Creating Work Breakdown Structures (WBS), Project Schedules and Project Timelines.
• Strong experience in project management tools like MS-Project for status reporting and project planning
• Organized weekly Project Status and Task Review meetings

TECHNICAL SKILLS:

Operating Systems: Windows NT, Windows 2000, MS-DOS

Databases & Tools: COGNOS BI, Business Objects, Rational Rose, Rational Clear Case, RDBMS

Languages: SQL, UML, UNIX

Internet Technologies: HTML, XML, HTTP

Software: MS PowerPoint, MS Project, MS Visio and MS Web, Lotus notes MS Excel

Web Technologies: HTML

Quality Management: Quick Test Professional and Bugzilla

Multimedia: Adobe Photoshop, Adobe Corel Draw, Dream weaver

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Project Manager

Responsibilities:

• Managed project charter, business requirements document based on the inputs received.
• Oversaw the building of templates and dashboards for customized views of the data specific to each group and line of business
• Lead the user acceptance testing for the implementation of the performance review system
• Managed and help develop use cases based on UML in Rational Rose.
• Managed the functional requirements document (FSD).
• Facilitated several discussions and meetings between business users, developers and QA analysts
• Utilized various project management tools like MS PowerPoint, MS Excel, MS word to make presentations to stakeholders and team members
• Validated best business practices and rules to implement with the new model along with appropriate user approvals and sign-offs.
• Served as a liaison for cross-functional knowledge transfer between developers and business users
• Utilized a variety of reporting tools such as SQL and ACCESS for querying underlying database tables and resolve data issues.
• Worked with PPMO to write project management methodology processes and taught introductory and advanced seminars for internal staff.
• Ensured that all the specified requirements translate to appropriate test cases and test scripts
• Managed and Identified areas of risks assessment, monitoring and having controls in place
• Implemented business application satisfied user and management expectations.
• Actively managed User Acceptance Testing throughout the project

Environment: Lotus Notes, MS Word, MS Excel, Business Objects, Microsoft Front Page, SQL, Rational Rose, Informatica ETL, MS PowerPoint, MS project, Citrix, MS Access

Confidential, Oakland, California

Project Manager

Responsibilities:

• Deliberated the process in depth to understand the as is process from end user viewpoint and systems point of view.
• Oversaw a team for researching, analyzing, recommending, implementing and managing customer activation, usage and cross-sell strategies
• Oversaw internal and external data on thecustomer and prospect portfolios
• Managed the research of industries best practices and bench marketing.
• Managed and Developed customer metrics to support recommended strategies.
• Maintained value propositions and product and program positioning.
• Implemented the documentation requirements for the project including Project Charter, BRD and FSD.
• Managed the COGNOS and Business Intelligence objects to create reports and communicated these reports to senior management and stakeholders.
• Communicated with technical staff to implement report in Cognos Report Net using the data warehouse.
• Provide direction on PPMO and Architecture roles associated with the Change Management process.
• Constant communication with the stakeholders to communicate progress using MS PowerPoint
• Reviewed documents and delivered Functional Specification Document to the project team
• Implemented MS Project to manage schedules, deadlines and resources and collaborate on the project.
• Interacting with the developers and provided input to resolve reported bugs and various technical issues.
• Was actively involved in UAT testing through the different phases of the project Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing.

Environment: Rational Requisite Pro, COGNOS, MS PowerPoint, Eagle pace, Rational Clear Quest, Lotus notes, MS office Suite, MS Project, MS Visio, Oracle 9i, SQL, Windows.

Confidential, Charlotte, NC

Sr. Business Analyst

Responsibilities:

• Contributed ideas towards building the company’s core business and marketing plan; implemented them into the business and functional requirements of the platform
• Focused on enhancing the user experience in the Web 2.0 platform; worked closely with the technical and programming team to design a simple, yet effective user experience
• Conducted SWOT ANALYSIS before devising marketing plans
• Worked on designing the wire frame and web page mock up for the shoe catalog system online
• Organized team meetings and was actively involved in Team work
• Performed Gap Analysis to determine the company's present performance and plan future developments; created functional prototypes based on this analysis
• Handled scope creep and incorporated the relevant changes in features effectively
• Devised extensive E-mail marketing campaigns regularly & kept a track of positive feedback

Environment: MS Visio, RUP,MS PowerPoint, MS Word, MS Excel, Rational Rose, Windows XP, Web 2.0, Lotus notes, Microsoft office

Confidential, Palo Alto, CA

Business Analyst

Responsibilities:

• Prepared various financial models to monitor and Control the Budget for the Research Division of Confidential LLC and analyze monthly operating results against budget.
• Documented all the Business Process and Use Cases for the SAP Interface and assisted the Project Manager in preparing various Project Management tools and reports.
• Prepared various Project Management reports, Charts and Diagrams using MS Project, to manage deliverable scope, budget and timelines.
• Conduct headcount analysis/budget/actual/variance analysis and report to the controller on a monthly basis.
• Pass Ledger entries and reconcile different accounts using SAP.
• Elicit Data using Essbase and analyze it.

Environment: MS Project, MS Visio, UML, MS PowerPoint, MS Word, MS Excel