SUMMARY:

• More than ever, good companies need proven performers who can get results in competitive industries and a tough global economy. That is precisely what I offer. With solid experience in Supervision and work ethic, I am enthusiastic about the possibility of exploring employment opportunities with your organization.
• The enclosed resume outlines my background. As a results - oriented Automated Tactical Data Systems Specialist, I was recognized by military supervisors for consistently improving operations and exceeding expectations. I have firsthand experience in identifying problems, assessing both large-scale and smaller implications of project changes, and implementing solutions to meet organizational needs.
• My distinguished performance while serving in the Confidential helps to demonstrate my talents in time management, composure under pressure, and delegation. Equally important, I thoroughly understand the importance of developing solid peer relation

WORK EXPERIENCE:

BSA Investigator

Confidential, San Ramon, California

Responsibilities:

• I performed a review of all incoming card disputes and determined if they were categorized as fraud, by accessing necessary information and platforms to bring investigation to a resolution.
• I reviewed, analyzed and monitored risk management and fraud research reports to determine suspicious card activities on members’ cards or accounts to minimize loss exposure to the financial institution.
• I Identified and analyzed external suspicious activity by using all investigative resources which includes exception reporting, surveillance photos and system reports.
• Reviewed and maintained accurate records on repeat card offenders with multiple cases to minimize further/future losses. Conducted account maintenance, including placing flags and holds on accounts and cards to minimize loss exposure to the financial institution.
• Performed fraud prevention activities on deposit accounts, focusing on functions established to provide early warning signs of potential losses. Also, I cross-trained and participated in other departmental fraud control activities involving Kite Detection, new account and loan fraud, check Fraud, KYC, and Identity Theft.
• I Understood and complied with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Confidential ’s policies and procedures. I’m familiar with and proficient in Microsoft Office Suite - Excel, Word, and Outlook.

Center Manager

Confidential, Richmond, California

Responsibilities:

• Overall mid-level management Effective at maximizing the organization's business profit, cash flow and growth; successfully overseen daily center Operations. Held accountable for the security of the organization's employees, clients, properties, and funds.
• Ensured compliance with Confidential Corporation's policies, standards, requirements, plans, objectives, targets and goals, as appropriate, as well as local, state and federal, labor, immigration and other laws, regulations and standards. Demonstrated the ability to lead, manage, motivate and "Grow" sales associates. Cited for successful business management experience and business-profit generation. Excellent communication and "People" skills. Demonstrated high moral character, integrity, loyalty and reliability daily.
• Maintained the safe daily. Ensured the safe never fell below the amount listed in our rules and regulation. Counted down all cash registers of associate's on my shift. Compared the register amounts against the Confidential Cash Log. I increased the store’s profitability by twenty percent. I always exceeded expectations during my monthly reviews. I wrote and reviewed Suspicious Activity Reports with minimal supervision.

Police Officer

Confidential, Midwest City, Oklahoma

Responsibilities:

• Performed law enforcement and crime prevention duties to maintain law and order during normal and emergency operations. Also performed police duties to assure the protection of life, property, and the civil rights of individuals. Patrolled Tinker Air Force installation and property to prevent crime protect life and property and enforce State regulations and laws.
• Plans and conducts initial investigations of suspicious activities, security breaches, and crimes. Advised suspects of their Miranda rights prior to questioning. Wrote incident and activity reports and detained suspects. Secured and processed crime scene, conducted preliminary investigations, gathered evidence and I obtained witnesses statements.
• I also acted as first responder to all types of emergencies or volatile situations such as terrorist attacks, hostage/barricaded situations, bomb threats, vehicle accidents, robberies, hazardous material incidents, and other emergencies.
• Controls access to sensitive/restricted areas where there is potential for breach of security, public safety or public health. Performed inspections on outgoing personnel and their packages and vehicles at various gates and checkpoints to detect, detain, or cite those who attempt to steal government property. Provided specialized pedestrian and traffic control services in connection with ceremonies, parades, emergency situations, and similar events.
• Performed traffic duties including directing traffic, issuing tickets/notices for vehicle operation, and parking violations. Also Coordinated emergency responses between security, fire, and other emergency units, and receives and acts on calls concerning reports of violations or complaints to include 911/100 emergency calls.
• During Non-Patrol days I assisted my Lieutenant with maintaining our human resources division. Tasks consisted of filing and submitting promotion packets, weapon qualifications, and informed officers of their state labor laws and regulations.

Quality Technician

Confidential, Wichita, Kansas

Responsibilities:

• As a shop technician I repaired and service axles, brakes, wiring, walls, doors, couplers, lights and various other applications. I provided estimates for repairs and estimates for upgrades. I also performed custom applications for most trailers fabricated them as well. I performed several kinds of welding and metal repair work and also installed navigational systems as well.
• I ensured commercial trailers complied with Department of Transportation regulations. Also performed Kansas Department of Transportation inspections to help commercial drivers are within State regulations and standards.

Automated Tactical Data Systems Specialist

Confidential

Responsibilities:

• Accountable for safe handling and inspection of artillery fire missions. I had to be knowledgeable and proficient of my tasks; many lives were at stake if an accident were to happen. In all aspects of work, verified compliance with Uniformed Code of Military Justice, Department of Defense, Confidential, and all personnel and weapon-related rules and regulations.
• Analyzed, isolated, troubleshoot and repair the full range of mechanical and electrical malfunctions. Operationally checked and electrically tested vehicle weapons release, gun systems, and all components of launch and suspension systems. Tested electrical and electronic circuitry for continuity, voltage, and proper operation of the vehicle.
• Utilized technical and maintenance manuals, schematics, diagrams and engineering drawings during total disassembly, troubleshooting, rigging, repair, reassembly, and testing.